Griswold Home Care

Pros

• Griswold Home Care makes the process clear and seamless for 24/7 at-home care.
• Their guidance helps families bring loved ones home, where the care is loving and dignified.
• Cindy is described as an amazing caregiver and is regarded by the family as an angel on earth.
• The caregivers are caring, flexible, and provide high-quality care.
• Janie and Heather respond quickly to issues and handle them with open communication.
• Griswold Columbus is flexible, easy to communicate with, and prompt in scheduling and questions.
• The caregivers are patient and kind, helping families maintain home-based care.
• Bobby Crider and Janie Burton have been outstanding in coordinating care and going above and beyond.

Cons

• Some reviewers say caregivers sometimes have to wait weeks for payment, describing Griswold as a middleman company.
• A reviewer claimed that non-skilled employees were checking blood levels and administering insulin, not just assisting.
• Another reviewer alleged aides represented a 95-year-old deemed incompetent in a guardianship case, raising concerns about staff conduct.
• A reviewer advised others to do research before signing on or using the company, implying trust concerns.

Review

In times of serious illness and end-of-life choices, families often search for clarity, compassion, and a path that keeps their loved ones safe and dignified at home. The experiences shared here paint a picture of Griswold Home Care as a resourceful partner for families facing those moments. A common thread across many accounts is the way Griswold helped them understand what 24/7 support would entail, including the costs, and then stood by them as they brought a beloved relative home to receive care in a familiar setting. One family, caring for a 95-year-old grandmother who wished to pass away at home, describes how Griswold laid out the live-in option in a clear, reassuring way. With that guidance, they were able to transition to a home environment where their grandmother could receive continuous, attentive care during her final days.

A highlight that echoes through multiple stories is the personal impact of a single caregiver who became a cornerstone of comfort and dignity. Cindy is repeatedly singled out as extraordinary - the caregiver described as "the most amazing Griswold employee of the century." Families recount how Cindy held their loved one's hand, kept her comfortable, and treated her with a level of compassion that felt almost angelic. The gratitude is palpable: Cindy is portrayed as a beacon of gentleness, helping usher a loved one "into the light" with presence and kindness that left a lasting impression on those who rely on Griswold for daily care. In these narratives, the care Cindy provided is not just routine assistance; it is a deeply personal act of grace that strengthened the family's sense of peace and dignity during a painful transition.

The people behind the care are repeatedly celebrated for their responsiveness and reliability. Several accounts commend Griswold's staff - particularly Janie and Heather - for how quickly they respond to questions, resolve issues, and keep the scheduling process smooth. The Columbus branch is highlighted for its flexibility, ease of communication, and promptness in handling everything from the initial meet-and-interview to billing and ongoing scheduling. Families emphasize that the caregivers themselves were wonderful, bringing warmth and positive personalities into the home, which helped both the patient and family members feel more comfortable with the care arrangement. The sentiment is consistent: when a family needs someone to step in and create a steady routine at a sensitive time, Griswold's team mobilizes with professionalism and empathy.

Beyond the emotional bond formed with a single caregiver, many reviews speak to the breadth of Griswold's caregiving talent. Angela's presence during hospice, for instance, is described as deeply reassuring, with daily updates that offered comfort to relatives who could not be physically close every day. The caregivers' ability to adapt to movement assistance, personal hygiene, meals, and daily routines is repeatedly praised, and families note how quickly a sense of normalcy and partnership develops between caregivers and patients. One reviewer fondly recalls how the caregiver's presence and demeanor enabled their mom to feel supported and cherished, a testament to the human connection at the heart of home care.

Continuity and compatibility emerge as another essential strength in these stories. Caregivers' consistency and the personal rapport they build with patients contribute to a sense of continuity that residents look for and appreciate. In several instances, families highlight the importance of staff continuity in finding a trustworthy provider, with residents forming genuine fondness for the people who come to assist them. The Columbus team, in particular, is noted for its ability to maintain ongoing relationships with families, which helps reduce anxiety and build a sense of familiar support during a challenging period.

The practicalities of home care - scheduling, matching, and day-to-day management - also receive praise when they work smoothly. One family describes the process as easy, from the initial interview to the day-to-day scheduling, while another recounts how a single day's arrangement could mean the difference between peace of mind and lingering worry. The ability to coordinate with a transportation partner, align caregivers with a patient's personality and needs, and ensure that daily routines align with family schedules is repeatedly cited as a meaningful advantage of Griswold's approach. In these stories, a well-run operation translates into more time for families to focus on being with their loved ones rather than negotiating logistics.

Yet the reviews are not without cautionary notes. A few reviewers mention the practical reality that caregivers sometimes face delays in payment, referring to Griswold as a "middle man" in the process. These comments serve as reminders that, while the personal care often shines, the administrative side of home care can pose frustrations for those who depend on timely compensation for the caregivers who become part of their family's daily life. There are also isolated concerns about scope of practice, with one reviewer questioning whether non-skilled aides were performing tasks such as checking blood levels or administering insulin. This nuance underscores the importance of clear roles and training in home care services, especially when health needs become more complex. Additional remarks include a grave caution about guardianship misunderstandings, highlighting how regulatory or legal sensitivities can complicate a family's caregiving journey.

Nevertheless, the overarching tone across these stories is one of gratitude and trust. Families speak of Griswold as a company that cares deeply about its clients and their loved ones, one that can ease the burden of caregiving by providing compassionate, capable people who show up with empathy, patience, and practical support. References to specific individuals - Bobby Crider, Janie Burton, Heather, Mildred, and others - underscore a recurring theme: particular people make an indelible difference in the experience of home care, turning what can be an overwhelming situation into a manageable, meaningful period where dignity, comfort, and family presence are prioritized. In this way, Griswold Home Care emerges not merely as a service provider, but as a trusted partner in one of life's most intimate, consequential journeys.

This part of Columbus, Indiana, offers a convenient and diverse range of amenities for senior living. With several physicians' offices, pharmacies, and hospitals within close proximity, residents have easy access to healthcare services. There are also various dining options including cozy lounges, sushi restaurants, and fast-food chains. For those who enjoy outdoor activities, there are parks nearby such as Lincoln Park and Donner Park. Additionally, transportation services like car rentals are available for seniors who may need to run errands or travel around the area. The presence of a theater provides opportunities for entertainment and cultural experiences. Overall, this neighborhood provides a well-rounded environment with essential services for older adults looking to settle in Columbus.

Physicians

• Skin Solutions (0 miles)
• Douglas R Wilson MD (0.1 miles)
• Columbus Physicians Associates (0.5 miles)
• Dr Neiters (0.5 miles)
• Southeastern Indiana Gastroenterology (0.8 miles)
• Family Allergy & Asthma (0.8 miles)
• Southern Indiana Ob/Gyn (1 miles)

Restaurants

• Cozy Lounge (0.1 miles)
• E Sushi (0.1 miles)
• Tapatio (0.3 miles)
• Snappy Tomato Pizza (0.5 miles)
• Five Guys Burgers & Fries (0.6 miles)
• Qdoba Mexican Eats (0.6 miles)
• McDonald's (0.6 miles)

Cafes

• Yoyo Boba Teahouse (0.1 miles)
• Starbucks (0.5 miles)
• Panera Bread (0.5 miles)
• Starbucks (0.6 miles)
• Starbucks (1.3 miles)
• C.A.T. Coffee (2 miles)

Places of Worship

• Jerry K Day Rev (0.2 miles)
• Four Seasons Chapel (0.4 miles)
• Sandy Hook United Methodist Church (0.6 miles)
• Church Of Christ (1 miles)
• Rockyford Free Methodist Church (1.3 miles)
• Dayspring Church of God (1.3 miles)
• Asbury United Methodist Church (1.5 miles)

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Pharmacy Care Solutions (0.3 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.6 miles)
• Kroger Pharmacy (1.2 miles)

Transportation

• Budget Rent A Car (0.9 miles)
• National Car Rental (1.5 miles)
• Hertz Rent A Car (2.4 miles)

Hospitals

• Columbus Regional Health-ER (1 miles)
• Columbus Regional Hospital (1 miles)
• St Helena Hospitals (1.1 miles)
• Columbus Regional Hospital (2.3 miles)

Parks

• Lincoln Park (1 miles)
• Clifty Park Baseball Diamonds (1.8 miles)
• Moose Park (2 miles)
• Donner Park (2.1 miles)

Theaters

• AMC Showplace Columbus 12 (1.3 miles)