River Crossing Assisted Living Community
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2400 Market Street, Charlestown, IN 47111
For more information about senior living options: (844) 490-3973
River Crossing is amazing; the staff are kind, professional, and genuinely care about the residents. Thomas consistently goes above and beyond for residents and their needs. Juanita is fantastic and a true help to families during tours and admissions. The staff feel like family to the residents, creating a welcoming and caring environment. The meals and dining service are excellent, with attentive care for dietary needs. The facility is clean, well maintained, and beautifully appointed. River Crossing is a place residents love, with engaging activities and a strong sense of community.
The staff lie to families and bully residents; Carol is described as the worst by some. The meals aren't nutritious and there's no complete diabetic-friendly option; the kitchen staff aren't chefs, just cooks. The facility isn't as clean as it should be and the apartments are very small. Some reviewers call River Crossing a dump and urge others not to send their loved ones there. A dad was moved out due to neglect. There are reports of staff cussing and yelling at helpless elderly residents. The facility is understaffed with slow dining service.River Crossing Assisted Living Community in Charlestown, Indiana, is best suited for seniors who prize a warm, people-first culture over a glossy, new-build experience. This community shines for residents who want reliable, compassionate care from staff who know their residents and their families by name, along with a steady rhythm of social activities and meaningful engagement. The setting feels like a welcoming, smaller-scale home where caregivers routinely go above and beyond, and where family members sense they are genuinely included in the care plan. For families prioritizing heart-and-soul caregiving over upscale amenities, River Crossing is a strong, practical match.
That said, several profiles may want to consider alternatives. For residents whose needs are toward higher-acuity medical supervision or specialized memory care, the current offerings may fall short. The building itself is not new, and apartments are modest in size; for those chasing luxury finishes or expansive layouts, other communities may be a better fit. Nutrition and dining also emerge as a potential hurdle for some, with a few families reporting meals that don't meet diabetic or other dietary expectations. In addition, a minority of reviews describe concerns about cleanliness or consistency in staff experiences, signaling that not every day feels flawless and that expectations for pristine environments or uniform staffing may require caution.
The strongest positives align with the caregiving ethos. Staff members like Thomas, Carol, and Kierra are repeatedly praised for kindness and attentiveness, with Thomas singled out as going "above and beyond" in resident care. Move-in experiences are supported by proactive teammates such as Juanita and Rich, who help families navigate admissions and tours with clear, compassionate guidance. The DON and ADON are lauded by outside healthcare professionals for their hands-on leadership and willingness to be present for residents and families in real time. Residents form friendships, participate in a robust slate of activities, and enjoy a sense of community that many families cite as the core value of River Crossing.
On the often-listened-for downside, the cons deserve direct acknowledgment. Meal quality and customization appear uneven, with some families noting limited ability to tailor menus for diabetics or picky preferences. The facility's age and the comparatively small apartment sizes can feel limiting, especially for couples or growing households seeking more space or a modern aesthetic. A few reviews raise questions about cleanliness and staffing consistency, and there are outlier comments that describe negative experiences with staff or perceived miscommunication. Overall, the negatives cluster around form (size and shine) and function (food customization, occasional maintenance/cleanliness gaps), rather than safety or daily compassion.
Those cons do not erase the decisive advantages. The core value here is the care culture - the kind of consistent warmth that reduces family anxiety about day-to-day life, the confidence that a knowledgeable team is watching residents' meds, meals, and moods, and the visible camaraderie among staff and residents. The move-in process, ongoing resident support, and an energetic activity calendar offset many functional drawbacks by delivering everyday life that feels safe, social, and worth staying for. Families can mitigate some concerns by pressing for personalized meals, requesting clearer communication on room configurations, and asking questions about staffing patterns to ensure consistency as needs evolve.
The bottom-line recommendation centers on alignment of priorities. River Crossing is a practical, comforting choice for families who want a dependable, community-centered environment with caring staff and plentiful social opportunities. It is less ideal for those who require high-end finishes, expansive private space, or gourmet menus tailored to strict medical diets, or for anyone seeking a flawless, pristine facility. Prospects should schedule thorough tours, speak frankly about dietary accommodations, and probe the DON/ADON about staffing coverage during shifts. If the goal is peace of mind that your loved one is cherished and engaged every day, River Crossing delivers - with honest trade-offs that are worth accepting for the right resident.
106 resident community capacity
2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.River Crossing Assisted Living Community is a premier senior living community located in the charming town of Charlestown, IN. Our community offers studio apartments for seniors who are looking for a comfortable and convenient place to call home.
We understand the importance of providing a wide range of amenities to enhance our residents' lives. At River Crossing, we offer a beauty salon where residents can pamper themselves and feel their best. We also provide cable or satellite TV for entertainment purposes and community-operated transportation for convenience. Our computer center allows residents to stay connected with loved ones and engage with the digital world.
Dining is an important aspect of our community, which is why we have a spacious dining room where residents can enjoy delicious meals prepared by our talented culinary team. Our restaurant-style dining ensures that each meal is not only nutritious but also enjoyable. For those with special dietary restrictions, our staff will happily accommodate their needs.
We believe in promoting an active lifestyle at River Crossing, and therefore offer various amenities for physical fitness and mental wellness. Residents have access to a fitness room where they can exercise and keep fit. Additionally, our gaming room provides opportunities for social interaction and friendly competition. The beautifully maintained garden provides a peaceful outdoor space for relaxation or strolls.
Our community services are designed to make life easier for our residents. Housekeeping services ensure that each apartment remains clean and tidy, while move-in coordination assists new residents throughout their transition process. Private bathrooms guarantee privacy and comfort, while respite or short-term stays are offered for those who need temporary assistance.
At River Crossing Assisted Living Community, we prioritize the health and well-being of our residents. Our care services include 24-hour call systems and supervision to ensure their safety at all times. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures seamless communication between medical professionals.
Our team understands the importance of proper medication management, and therefore takes responsibility to ensure residents take their prescribed medications on time. We also offer a mental wellness program that promotes emotional well-being.
Residents with specific dietary requirements will find our diabetes diet and special dietary restrictions services helpful. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
At River Crossing, we prioritize socialization and engagement, which is why we offer various activities for our residents. From concierge services to fitness programs, planned day trips to resident-run activities, there is always something exciting happening at our community.
Additionally, we are conveniently located near parks, pharmacies, and physicians' offices for easy access to essential services.
Overall, River Crossing Assisted Living Community provides a warm and inviting home where seniors can enjoy an enriching lifestyle with the support they need. We invite you to visit us and experience the exceptional care and vibrant community firsthand.
River Crossing Assisted Living Community offers 2-bedroom apartments and Studio apartments.
River Crossing Assisted Living Community is located at 2400 Market Street, Charlestown, IN 47111 in Clark County, Indiana
River Crossing Assisted Living Community on seniors.fyi includes 4 photos including images showing billiards, interior, television, indoor plants, decor, home interior, artwork, recreation, and more.
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