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3.8 from 58 reviews
5 stars
37
4 stars
3
3 stars
1
2 stars
2
1 stars
15
Overall Review of Auburn Village
differentiator4 reviews mention this
Therapy support is a clear focus
Rehabilitation therapy is highlighted by multiple residents and families.
Several reviewers describe strong physical and occupational therapy, including multiple therapy sessions during weekday rehab stays. Others specifically mention an excellent respiratory team alongside therapy support. A few families also describe progress that was faster than expected after surgery or during short-term rehab. Overall, therapy shows up as a practical part of daily care rather than a one-off service.
caveat6 reviews mention this
Families report mixed communication
Some families say calls and updates were delayed or not returned.
A number of reviews raise concerns about responsiveness, including difficulty reaching leadership or getting callbacks. Others describe situations where call buttons were not answered promptly, even when help was needed. There are also complaints about families not being notified, such as during serious health changes. On the other hand, a few reviewers mention being kept informed and having questions answered, but the overall feedback is inconsistent.
caveat3 reviews mention this
Some residents mention cleanliness issues
A minority of reviews describe notable cleanliness problems.
Some reviewers report rooms that felt unclean or had odors, alongside concerns about dirty items left in living areas. A couple of comments describe experiences that went beyond appearance, such as residents left without adequate basic care. Even though other reviews call the building clean and spotless, the negative cleanliness themes are recurring enough to be a concern for prospective residents.
caveat5 reviews mention this
Food quality is also divided
Food experiences range from fine to poor across reviews.
Some reviewers say food was difficult to eat or not acceptable, and at least one describes weight loss during a short period tied to the meals served. Others mention older food arriving on trays or food that did not seem prepared to meet needs. A separate set of comments describe better experiences, including families praising the food as excellent. Still, the negative food feedback is frequent enough to treat it as a mixed point to ask about on a visit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
111 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Community Open Mri Of Auburn (0.1 miles)
Allergy & Asthma Center (0.2 miles)
Parkview Physicians Group - Sleep Medicine (0.2 miles)
Parkview Physicians Group - Podiatry (0.3 miles)
Auburn Ob Gyn (0.3 miles)
Dekalb Medical Services-Garrett (5.5 miles)
Parkview Physicians Group - Family Medicine (10 miles)
Auburn Village on seniors.fyi includes 6 photos including images showing interior, decor, healthcare, lounge, seating, television, popcorn machine, building exterior, and more.
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Exercise Equipment, Gym, Rehabilitation, Physical Therapy, and Exercise
Healthcare
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