Northview Health And Living
Save1235 West Cross Street, Anderson, IN 46011
For more information about senior living options: (844) 490-3973
The staff and residents are loved. Northview took fantastic care of the reviewer's great grandmother for several years, with attentive, caring staff who were great to work with families. The staff at Northview are described as great, caring, and attentive. The therapy team is amazing, helping a resident return home. The family plans to continue using Northview Health and Living.
The food was cold, including a hamburger that was still frozen, and the staff did nothing to address it, making residents feel uncared for. The facility's neglect and incompetent staff were responsible for the death of the reviewer's mother. They could not properly apply the CPAP mask, causing anxiety, and responded by giving too many pills. Calls were difficult to answer because the phone was kept out of the resident's reach. The buzzer was taken away the night before the resident's death, preventing timely help. Understaffing and corporate greed were cited as factors leading to neglect. The reviewer believes there is nothing legally that can be done and warns others not to send loved ones there.A snapshot emerges from a collection of recent impressions about Northview Health and Living that reveals a community capable of warmth and connection, even as it faces serious questions about care, communication, and the handling of difficult moments. Some readers consistently praise the facility for its people - the staff and the residents - describing an environment where kindness, attentiveness, and daily interactions can make a real difference in the lives of families and their loved ones. In several accounts, the staff are singled out for their care, patience, and willingness to work with families, painting a picture of a place that feels like a community rather than a mere building.
Several reviewers highlight the positive, ongoing relationships they've observed or experienced with Northview. One person notes, "Northview took fantastic care of my great grandmother for a handful of years. They were very attentive, caring, and great to work with families." Another reviewer emphasizes the visible, ongoing connection through events and photos, saying they loved the pictures the facility shares of activities and celebrations with residents. The sentiment is reinforced by strong affirmations about the nursing home and rehabilitation wings in particular being worthy of high regard. Taken together, these voices sketch a portrait of Northview as a place where dedicated staff and an active, involved environment can support long-term residents through good days and the daily rhythms of life in a care community.
Yet the picture is not uniformly bright. A separate review focuses on a troubling inconsistency: food quality and responsiveness. In this account, the meals were not up to expectation - "Food was cold. Hamburger was actually still frozen. They did nothing about. Did not feel cared for." The tension between a welcoming staff and a disappointing meal experience underscores a simple truth in many care settings: quality in one dimension (staff kindness and engagement) does not automatically translate into excellence across all services (kitchen, room service, response times). This critique hints at a gap between the compassionate care families hope to see and the practical, day-to-day execution of services that can color overall satisfaction.
Amid the mixed notes, one review presents a deeply painful and detailed account of alleged neglect with a life-altering outcome. The author describes the decision to place a loved one in Northview during the start of the COVID-19 pandemic, hoping for a six-week recovery period that would keep her safe and cared for. What followed is recounted as a cascade of problems: difficulty with properly applying a CPAP mask, which allegedly led to anxiety and overmedication; trouble reaching the resident by phone because staff kept the device out of reach; the night before death, the buzzer was taken away; and the morning check uncovered the patient "like that." The reviewer questions whether the resident suffered or was drugged and attributes the tragedy to "incompetence, understaffing and corporate greed." The account ends with a stark warning to others and a personal confession of enduring grief, noting that there is no autopsy evidence they could pursue and that legal avenues for redress are limited. This narrative is presented as a cautionary tale about the potential consequences of neglect and systemic issues within care facilities, even as it sits alongside stories of care that felt genuine and positive.
In contrast to the grave testimony, other remarks glow with appreciation for the staff's dedication. One brief note simply states, "Great caring staff," while another highlights transformative outcomes through therapy. "Amazing staff and therapy team. My best friend's dad got to return home due to the care and all the hard work from therapy. My far the best place in town. This is our 4th facility and we will continue to use Northview Health and Living for now on." This set of comments emphasizes successful rehab, the impact of therapy in helping residents regain independence, and a long-term commitment from a family that has experienced multiple facilities but has settled on Northview for ongoing care.
Taken as a whole, the set of reviews paints a nuanced portrait of Northview Health and Living. On one hand, there are strong affirmations of compassionate, attentive staff, meaningful engagement with residents, and positive outcomes in rehabilitation and ongoing care. The presence of accessible activity updates and family-inclusive communication adds to the sense of community and involvement that families value. On the other hand, there are serious cautions about the quality and consistency of daily operations, particularly around meals and responsiveness, and an intensely emotional, devastating account of alleged neglect linked to a resident's death. The contrast underscores how experiences at a single facility can diverge sharply depending on individual circumstances, specific shifts or departments, and the broader organizational pressures at play.
If you're evaluating Northview Health and Living, these accounts suggest two guiding themes to consider. First, visit and observe the day-to-day reality: talk with staff about their approach to care, ask to meet the therapy team, and request to see the activity calendar and meal service in action. Second, seek a clear understanding of staffing levels, response times, and how crises are managed, especially in situations akin to respiratory support or emergencies. The stories collectively stress that the quality of care is multi-dimensional - comprising not only the kindness and competence of frontline caregivers, but also the reliability of routine services, the availability of medical and therapeutic interventions, and the transparency of communication with families. In that balance lies the reality of Northview Health and Living as described by these reviewers: a place with genuine strengths and heartfelt care, tempered by concerns that deserve careful consideration by anyone weighing it as a home for a loved one.
101 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northview Health And Living is an assisted living community located in Anderson, IN. As a skilled nursing facility, we provide top-quality care and support for individuals who require assistance with their daily activities.
Our community offers a wide range of amenities to ensure that our residents feel comfortable and enjoy their stay. We have a beauty salon where residents can get pampered and look their best. Our cable or satellite TV service allows residents to stay entertained in the comfort of their own rooms. Community-operated transportation is available for those who need to run errands or attend appointments.
We understand the importance of staying connected in today's digital age, which is why we offer a computer center with internet access for our residents. Our dining room provides restaurant-style dining options, where delicious meals are prepared and served by our staff. For those who prefer to cook their own meals, each room is fully furnished with a kitchenette.
Our community encourages an active lifestyle through various amenities such as a fitness room and outdoor spaces where residents can exercise and engage in recreational activities. We also have a gaming room and a small library for relaxation and entertainment. Additionally, our wellness center ensures that residents receive 24-hour supervision and assistance with daily living activities.
The care services at Northview Health And Living are designed to meet the individual needs of each resident. Our dedicated staff provides assistance with bathing, dressing, transfers, and medication management. Special dietary restrictions are taken into consideration while preparing meals for residents requiring diabetes diets or other specific dietary needs.
Residents at Northview Health And Living can expect a vibrant social life through our concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our aim is to create an engaging environment where residents can make new friends and pursue their interests.
Furthermore, our convenient location ensures easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
At Northview Health And Living, we strive to provide a warm, caring, and supportive environment for our residents, offering the necessary assistance while promoting independence and a high quality of life.
Northview Health And Living is located at 1235 West Cross Street, Anderson, IN 46011 in Madison County, Indiana
Northview Health And Living on seniors.fyi includes 5 photos including images showing interior, dining, windows, and more.
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