River Glen of St. Charles

Pros

• River Glen of St. Charles is in perfect shape and has beautiful room sizes with nice layouts.
• The facility is clean, without any smells, and has a very nice atmosphere.
• The staff members are friendly and provide excellent care to the residents.
• River Glen of St. Charles has a smaller size, making it easier to maneuver around.
• The outdoor environment is pretty and serene.
• Amy Pedone and the rest of the staff went above and beyond to ensure a comfortable move-in experience for one resident.
• The facility offers top-notch care, including hospice services.
• Residents at River Glen are happy, chatty, and feel like they're in a 5-star hotel.
• The communication and responsiveness of the staff at River Glen are exemplary.
• River Glen's care and attention have made a significant positive impact on one resident's well-being.
• Amy and her exceptional staff provide loving, compassionate, and professional care to residents.
• River Glen has an excellent, caring staff that comes highly recommended.
• During the pandemic, River Glen has gone above and beyond to keep their staff and residents healthy while attending to their emotional needs.
• The cleanliness of the apartments and the weekly cleaning service provided by River Glen are greatly appreciated by residents and their families.
• The activities offered by River Glen are engaging and help keep residents interested.

Cons

• The architectural style of River Glen did not feel very bright for one individual.
• The day-to-day experience at River Glen is different from the initial tour and move-in process.
• The reviewer feels that they are doing a lot of the facility's work themselves and being charged for services not provided.
• One loved one does not like it at River Glen and only stays there for their own safety.
• The reviewer experienced issues with billing at River Glen and had to constantly be watchful.
• Despite being a premier facility, there are some things that the reviewer does not like about River Glen.
• The reviewer feels that they have to be constantly present and advocate for their loved one to ensure their rights are upheld.
• Although the overall experience has been positive, there are certain aspects of River Glen that the reviewer does not like.
• Some concerns were raised about communication and responsiveness, although overall care was deemed excellent by one individual's family member.

Review

River Glen of St. Charles is highly praised by reviewers for its beautiful facility, cleanliness, and friendly staff. The rooms are spacious and well-designed, and the tour provided a comprehensive view of all amenities available. The dining room is described as very nice, with various table sizes to accommodate different needs.

The size of River Glen is highlighted as an advantage, as it allows for easier maneuverability compared to larger high-rise facilities. Additionally, the outdoor environment is mentioned to be serene and picturesque.

However, one reviewer cautions that it is important to be a constant presence in advocating for your loved one's care to ensure their rights are upheld. While overall positive about the facility, they mention some dissatisfaction with billing and feel that they are doing a lot of the work themselves.

On the other hand, another reviewer considers River Glen to be the premier assisted living facility in the area. They emphasize the excellent and professional care provided by dedicated staff members and commend Amy Pedone for going above and beyond to ensure a smooth move-in process during a challenging time.

The welcoming atmosphere and pleasant amenities create a five-star hotel-like experience for residents. The reviewer also mentions building connections and developing lasting friendships within the community.

Another review expresses gratitude for the exceptional care received at River Glen. The staff is praised for their responsiveness and communication. This individual highly recommends River Glen as an assisted living facility.

A review from a family member shares their positive experience after moving their father from another facility. Their father's appearance has improved significantly since joining River Glen, and he expressed liking his new home—a sentiment he had not expressed before. The quality of care provided is credited for this positive change.

One reviewer recounts their recent experience helping an elderly friend transition into assisted living at River Glen. They commend the exceptional level of care received from attentive staff who supported their friend emotionally, socially, medically, and even financially throughout the process.

The final review highlights how River Glen has exceeded expectations. The reviewer's mother now considers River Glen home and feels safe there. Regular cleaning services and the availability of personal laundry are appreciated. The reviewer also mentions the supportive community of staff members, therapists, and fellow family members who understand the challenges of caregiving.

Overall, River Glen of St. Charles receives high praise for its facility, staff, and quality of care provided to residents. The facility's commitment to creating a warm and nurturing environment is consistently emphasized in the reviews.

Located in Saint Charles, Illinois, this area offers a variety of amenities that cater to the needs and interests of seniors. With several parks nearby such as Pottawatomie Park and Memorial Park, residents can enjoy outdoor activities and scenic walks. The proximity to healthcare facilities like Tyler Medical Services and Valley Ambulatory Surgery Center ensures easy access to medical care. Additionally, the presence of multiple pharmacies provides convenience for prescription needs. Places of worship like St John Neumann Catholic Church offer spiritual fulfillment, while cafes like Graham's 318 provide a cozy atmosphere for socializing. Restaurants such as Preservation Bread & Wine and McAlister's Deli offer delicious dining options. Transportation options include the Metra station in Geneva for easy travel around the area. With hospitals like AMITA Health Saint Joseph Hospital Elgin nearby, seniors can feel secure knowing that quality healthcare is within reach. Overall, this part of Saint Charles offers a welcoming community with a range of services tailored to senior living needs.

Parks

• Pottawatomie Park (0.4 miles)
• Memorial Park (4.8 miles)
• Batavia Riverwalk (5 miles)
• The Park (6.2 miles)
• Bartlett Park (8.1 miles)
• East Street Park (9.2 miles)
• Mallard Lake County Forest Preserve (9.6 miles)

Physicians

• Tyler Medical Services (1.1 miles)
• Valley Ambulatory Surgery Center (1.7 miles)
• Fox Valley Ear Nose (1.7 miles)
• Fox Valley Women & Children's Health Partners (2.4 miles)
• Mohammed Nasir Md Delnor Cancer Care Center Geneva (3.1 miles)
• Fox Valley Orthopaedic Association - Timothy S Petsche MD (3.5 miles)
• Fox Valley Orthopedics- Geneva South (3.6 miles)

Pharmacies

• Walgreens (1.6 miles)
• Jewel-Osco Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (4.4 miles)

Places of Worship

• St John Neumann Catholic Church (1.7 miles)
• St Peter Catholic Church (2.8 miles)
• Holy Cross Church (5.7 miles)
• Blessed Sacrament (8.2 miles)
• Harvest Bible Chapel (9.3 miles)

Cafes

• Graham's 318 (2.7 miles)
• Panera Bread (3.8 miles)
• Panera Bread (7.6 miles)
• Starbucks (7.7 miles)
• Moka North Aurora (8.3 miles)
• Starbucks (8.6 miles)

Restaurants

• Preservation Bread & Wine (2.9 miles)
• McAlister's Deli (3.8 miles)
• McDonald's (4.2 miles)
• Portillo's Hot Dogs (4.7 miles)
• McDonald's (5.1 miles)
• Wendy's (5.3 miles)
• Chick-Fil-A (5.7 miles)

Transportation

• Metra - Geneva Station (2.9 miles)
• Metra (9.4 miles)

Hospitals

• AMITA Health Saint Joseph Hospital Elgin (7.8 miles)
• Central Dupage Hospital (8.6 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (8.6 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (8.7 miles)
• Sherman Immediate Care (9 miles)
• Provena Mercy Medical Center (9.6 miles)
• Marianjoy Rehabilitation Hospital and Clinics (10.1 miles)

Theaters

• Cinemark Tinseltown USA (9.2 miles)