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Memory Care Assisted Living in Charles, IL

Memory Care Assisted Living is an assisted living community in Charles, IL.

Information last verified:

4058 East Main Street, Street, Charles, IL 60174

For more information about senior living options: (866) 208-4318

4.5 from 38 reviews
5 stars
33
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Overall Review of Memory Care Assisted Living

common 35 reviews mention this

Staff care and professionalism stand out

Residents and families consistently describe staff as kind, respectful, and professional.

Across the reviews, people repeatedly highlight staff who treat residents with respect and communicate with families in a way that reduces day-to-day stress. Multiple reviewers also mention nursing involvement, medication support, and staff members speaking to residents by name. A few critical reviews point to problems like understaffing, dirty bathrooms, and leadership being profit-focused, but even those comments are still centered on the care environment people were experiencing.

common 6 reviews mention this

Dementia-focused care feels specialized

Caregivers are repeatedly described as trained for dementia and memory-related needs.

Several reviewers say the team understands dementia and can handle changing behaviors over time, including residents with multiple dementia diagnoses. Others specifically mention dementia education, staff being trained to recognize and support different variations, and confidence that the right care plan is in place. A few families also describe seeing improvements like sleep and reduced crisis-style calls after moving in.

common 8 reviews mention this

Activities keep residents engaged

Residents appear busy and engaged through frequent planned activities.

Reviewers describe a steady flow of activities, including events like BBQ and Luau, plus outings and resident engagement that helps avoid days spent sitting in rooms. Some reviewers mention multiple levels of activities to match residents’ abilities, while others share that their loved ones make friends and participate often. The community is also described as involving family through events and updates about what’s happening.

common 7 reviews mention this

Cleanliness and outdoor spaces matter

Many residents and visitors describe the community as clean and well kept.

Several reviews praise cleanliness and upkeep, including being well maintained and having a pleasant environment for daily living. Others point to outdoor space like a courtyard as part of what makes the setting feel welcoming. The main downsides mentioned here are specific cleanliness complaints, including dirty bathrooms and bedding concerns.

common 13 reviews mention this

Communication with families is frequent

Families frequently mention responsive, proactive communication from leadership and staff.

Multiple reviewers say they receive timely updates, help when questions come up, and regular care plan meetings or check-ins. Some mention responsiveness to needs, including reducing how often families feel pulled into crises. A few negative reviews describe poor follow-up and lack of updates about observations or decisions, which contrasts with the more consistent communication described by most families.

common 6 reviews mention this

Meals receive both praise and criticism

Dining is often described as nutritious, though at least one reviewer had concerns.

Several reviews mention balanced, delicious meals and note that meals are prepared with dietary needs in mind. Others add that food is part of family events and daily experience, and at least one person specifically praises the chef meeting with them about preferences. One reviewer says the food was their only criticism and later notes it was addressed with a new chef.

caveat 3 reviews mention this

Pricing brings concerns about value

Some reviews raise concerns that costs don’t match the level of service provided.

A small number of reviews criticize pricing and describe frustrations such as understaffing and unmet requests while paying high monthly amounts. One reviewer also claims overcharging for minimal service and leadership being focused on profits. In contrast, another review calls shared-room pricing reasonable, showing mixed experiences on overall value.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (18 miles away) Chicago O'Hare International (18 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Jewel-Osco Pharmacy (0.9 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (4.1 miles)
  • CVS Pharmacy (4.3 miles)
  • Walgreens (4.3 miles)
  • Walgreens (4.4 miles)

Places of Worship

  • St John Neumann Catholic Church (1.1 miles)
  • St Peter Catholic Church (4.5 miles)
  • Holy Cross Church (7.1 miles)
  • College Church (8.8 miles)

Physicians

  • Tyler Medical Services (2 miles)
  • Valley Ambulatory Surgery Center (4.4 miles)
  • Fox Valley Ear Nose (4.5 miles)
  • Barrington Orthopedics (4.7 miles)
  • Mohammed Nasir Md Delnor Cancer Care Center Geneva (5.1 miles)
  • Fox Valley Women & Children's Health Partners (5.2 miles)
  • Fox Valley Orthopaedic Association - Timothy S Petsche MD (5.4 miles)

Parks

  • Pottawatomie Park (3.1 miles)
  • Batavia Riverwalk (5.6 miles)
  • Memorial Park (5.7 miles)
  • Bartlett Park (6.2 miles)
  • East Street Park (6.7 miles)
  • Mallard Lake County Forest Preserve (7 miles)
  • The Park (7.2 miles)

Cafes

  • Graham's 318 (3.8 miles)
  • Panera Bread (5.6 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (7.4 miles)
  • Starbucks (7.6 miles)
  • Starbucks (8.1 miles)
  • Starbucks (8.7 miles)

Restaurants

  • Preservation Bread & Wine (3.9 miles)
  • McDonald's (4.5 miles)
  • McAlister's Deli (5.5 miles)
  • McDonald's (5.6 miles)
  • McDonald's (5.7 miles)
  • McDonald's (5.8 miles)
  • Portillo's Hot Dogs (6.2 miles)

Transportation

  • Metra - Geneva Station (4 miles)
  • Metra (7.1 miles)
  • Metra (8.4 miles)

Hospitals

  • Central Dupage Hospital (6.1 miles)
  • Central Dupage Hospital - Mother & Baby Pavilion (6.1 miles)
  • Northwestern Medicine Central DuPage Hospital Sleep Health Center (6.2 miles)
  • Marianjoy Rehabilitation Hospital and Clinics (7.7 miles)
  • AMITA Health Saint Joseph Hospital Elgin (8.6 miles)

Frequently Asked Questions

Where is Memory Care Assisted Living?

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Related Resources

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