Amada Senior Care NorthShore - Skokie, IL

Pros

• Rachel from Amada Senior Care was a godsend, supporting the family every step of the way.
• The family found a perfect place for their mom with Rachel's help.
• Amada is described as more than a job, with staff who are passionate about what they do.
• Rachael was amazing, patient, helpful, and knowledgeable, researching options and staying in contact with the family.
• Amada's team provided careful, pleasant, and diligent attention, and is highly recommended.
• Amada worked hard to accommodate scheduling needs and made it happen.
• Jennifer Novy and the Amada staff provided great daily care that allowed the mother to remain in Independent Living.
• Amada has helped with medications and daily needs with friendly, professional staff.
• Suhad and Amada were wonderful to work with, keeping the family posted daily.
• Amada Senior Care is trusted, with kind-hearted staff who are easy to get along with.
• Amada has been a gift for families, adapting quickly to changing needs and helping loved ones thrive.
• All aspects are top-notch, with great value.
• Rachel and Jenny at Amada are wonderful to work with, exhibiting unmatched professionalism.
• The staff at Amada Northshore exemplify compassion and professionalism.

Cons

• None. The reviews are all positive.

Review

Families seeking senior care often face a maze of options, but the experiences shared about Amada Senior Care, particularly the Northshore offices, paint a consistent picture of compassionate, thorough, and highly responsive support. One client described the team as a godsend when searching for the right senior living arrangement for a parent, noting that Rachel from Amada did extensive research, arranged all the appointments, and accompanied them on every tour. She even helped take photos and jot down notes to keep the options straight, and ultimately helped the family find a perfect place for their mom. The sentiment is clear: the guidance and hands-on help transformed a potentially overwhelming process into a manageable, hopeful journey.

Beyond specific cases, there is a thread about the people who make up Amada. Several reviews emphasize that Amada is more than a job for staff members; it's a calling. One person shared that after a year with the company, they feel supported not only as an employee but also as a member of a caring community that is "passionate" and genuinely devoted to the well-being of families. Statements of gratitude toward individual caregivers and coordinators - such as Amanda's understanding and support for the reviewer and their family - underscore a culture where staff are invested in the people they serve and the relationships they build.

Individual staff members are repeatedly highlighted for going above and beyond. Rachael (or Rachel) stood out for spending meaningful time researching options for a mom recovering from an injury, maintaining steady contact, and even checking in on the family to ensure needs were met. Another review mentioned Suhad's kindness, attentiveness, and daily updates, describing the experience as caring and empathetic. Beverly, noted as the primary caregiver, is praised for addressing both physical and emotional needs, helping families feel at ease that their loved one is receiving attentive, high-quality care.

The ability to adapt to scheduling and practical needs is another recurring theme. One client remarked that Amada worked hard to accommodate their scheduling requirements and was willing to go the extra mile when other services could not. In another account, Amada was praised for helping negotiate the best possible pricing and for making the process of finding and placing a loved one into suitable care feel less taxing. This flexibility and practical support - ranging from coordinating care to ensuring timely visits and updates - appears to be a core strength of the Northshore team.

The value of independence and peace of mind is also evident in the testimonials. For a family navigating Independent Living with a little extra care, Amada's involvement enabled their mother to stay in her preferred residence while receiving daily oversight and timely advice about potential issues. The family highlighted the sense of relief that comes with knowing someone is checking daily on their loved one, which helped avoid more expensive or restrictive alternatives and allowed the family to maintain their routines with confidence.

Compassion and professionalism shine through in multiple reviews about Amada Northshore. The team is repeatedly described as not only meeting medical needs but also providing emotional support that goes well beyond expectations. The staff's genuine concern and dedication are said to reassure families during difficult times, with many accounts echoing a sense of gratitude for the comforting presence and steady communication that helped families feel valued and supported.

Several narratives focus on the daily, ongoing involvement of the care teams. Families note that caregivers arrive on time, follow care plans, and communicate through detailed daily notes that give families a real sense of their loved one's day-to-day life. The ability to de-escalate tense situations with thoughtful, creative problem-solving is highlighted as a critical skill. The responsive 24-hour line and the willingness of staff to promptly address issues by phone or email are repeatedly praised, underscoring a reliable support system that families can lean on at any hour.

The Northshore teams are described as especially devoted during end-of-life moments and post-surgery recoveries. Testimonials recount compassionate care during a loved one's final days and the support provided in the weeks following a hip surgery, where the presence of caring professionals allowed families to rest more easily and regain some personal balance. In several cases, families specifically mention how the care staff's warmth and attentiveness helped their loved ones feel at ease and supported during vulnerable times.

Across all these stories, the overarching message is one of trust and gratitude. Phrases such as "the care they provide is top-notch," "they are professional, compassionate, and reliable," and "they truly have our family member's best interest in mind" recur throughout the testimonials. The consensus is that Amada Senior Care Northshore delivers not only excellent clinical support but also a humane, empathetic approach that helps families navigate difficult circumstances with dignity, clarity, and hope. The frequent recommendations to others seeking senior care reflect a community that values connection, communication, and consistent, high-quality care.

This part of Niles, Illinois offers a variety of amenities and services that cater to the needs of seniors. With several popular restaurants within a short distance, such as Raising Cane's Chicken Fingers and Portillo's Hot Dogs, residents have easy access to delicious dining options. Additionally, there are multiple pharmacies nearby, including CVS Pharmacy and Walgreens, ensuring convenient access to medications and healthcare products. For medical care, there are physician offices in the vicinity, such as Resurrection Medical Center Professional Building and North Shore Physicians Group. The area also boasts recreational opportunities with theaters like AMC Village Crossing Theatre and parks like Clarkson Park nearby. In terms of transportation, options such as CTA buses and the O'Hare Multi-Modal Facility offer ease of travel for seniors. Overall, this part of Niles provides a well-rounded environment for senior living with various amenities and services readily available.

Restaurants

• Raising Cane's Chicken Fingers (1.2 miles)
• Portillo's Hot Dogs (1.9 miles)
• Panda Express (1.9 miles)
• Chick-Fil-A (2.5 miles)
• Superdawg Drive-In (2.5 miles)
• Glenview Dairy Bar (3.2 miles)
• Wildfire (3.6 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (2.3 miles)
• Rise Dispensaries Niles (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.5 miles)
• Walgreens (3.3 miles)

Physicians

• Resurrection Medical Center Professional Building (2.7 miles)
• North Shore Physicians Group (3.7 miles)
• Physicians Cosmetic Institute (4.3 miles)

Theaters

• AMC Village Crossing Theatre (2.8 miles)
• AMC Rosemont 18 (4.3 miles)

Transportation

• Cta (3.8 miles)
• O'Hare Multi-Modal Facility (4.2 miles)
• Cta (4.7 miles)
• Jefferson Park Bus Terminal (4.8 miles)
• SAS Business Lounge (5.4 miles)
• Terminal 5 (5.4 miles)
• Concourse L (5.6 miles)

Cafes

• Starbucks (4 miles)
• Starbucks (5.9 miles)
• Little Beans Cafe (6.3 miles)
• Starbucks (6.3 miles)
• Starbucks (6.8 miles)
• Starbucks (6.9 miles)

Hospitals

• Glenbrook Hospital (5 miles)
• Saint Francis Hospital (6.7 miles)
• Swedish Covenant Hospital Cancer Care (6.9 miles)

Parks

• Clarkson Park (5.4 miles)
• Portage Park (5.6 miles)
• Warren Park (6.6 miles)
• Independence Park (6.9 miles)
• Leahy Park (6.9 miles)
• Dawes Park (7.2 miles)
• Centennial Park (7.3 miles)

Places of Worship

• Baha'i House of Worship (7.4 miles)