The Cottages of New Lenox Costs & Pricing
The Cottages of New Lenox offers a range of pricing that reflects its premium services and amenities when compared to the broader market in Will County and across Illinois. For a semi-private room, residents can expect to pay $5,740 per month, which is notably higher than both the county average of $4,676 and the state average of $5,146. Similarly, the studio option is priced at $6,150, exceeding the county's average of $4,185 and significantly surpassing the state average of $4,028. These figures indicate that The Cottages provides an elevated living experience that may justify the higher costs through tailored care and an enriching environment for residents.
| Floor plans | The Cottages of New Lenox | Will County | Illinois |
|---|
| Semi-Private | $5,740 | $4,676 | $5,146 |
| Studio | $6,150 | $4,185 | $4,028 |
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Overall Review of The Cottages of New Lenox
common
40 reviews mention this
Care staff feel attentive and kind
Residents and families describe caregivers and leadership as responsive, compassionate, and careful with day-to-day needs.
Across reviews, families repeatedly say the staff is attentive, kind, and communicates well. Several residents are described as comfortable and safe, with families saying questions get answered quickly and updates are shared. Even when a reviewer notes a shortcoming, they often still describe the friendliness and willingness of the team. Overall, the reviews consistently frame care as a major reason they chose or recommend the community.
common
18 reviews mention this
Meals and dining stand out
Dining receives frequent praise, with residents described as enjoying the food and families liking the restaurant-style setup.
Many reviews mention good meals, clean dining areas, and an atmosphere that feels less like a cafeteria. A few reviewers specifically call out dietary support, including a pureed diet and special diet needs. Others mention food challenges at times, like concerns about meal adequacy or adjusting to taste preferences, but those are the exceptions. The overall picture is that food quality and the dining experience are central to residentsâ daily routines.
common
24 reviews mention this
Home-like cottage setting and cleanliness
The small-cottage layout is described as home-like, easy to navigate, and generally clean and well cared for.
Reviews often describe the community as small and cottage-based, with many families saying it feels more like home than a large facility. Residents and visitors also frequently mention cleanlinessârooms, common areas, and the overall look and upkeep. Several reviews highlight room details like private or own-bathroom setups and the home-style dĂ©cor. A smaller number of reviewers report cleanliness or organization issues, such as rooms feeling neglected or linens and clothes being mixed up.
common
16 reviews mention this
Activities help residents stay engaged
Residents are described as staying engaged with frequent scheduled activities and special events for both residents and families.
A recurring theme is that residents have things to do, including group activities and events that families can join. Multiple reviews mention daily activity programming, community-sponsored events, and special gatherings tied to holidays or seasonal themes. Some reviewers point out that activity frequency can be inconsistent in practice, while others describe it as a key part of improved mood and comfortâespecially for residents with dementia. Taken together, the reviews mostly portray a steady flow of engagement opportunities.
differentiator
6 reviews mention this
Memory care includes secure outdoor access
Memory care is described as secure, with a fenced-outdoor setup for residents to access outside time.
Several reviews specifically discuss memory care and describe it as a secure environment for residents with dementia. Families mention residents being able to go outside within a controlled setting, and they describe the care approach as supportive as needs progress. Some reviewers add that activities continue even as dementia advances, helping residents maintain comfort and routine. Overall, the memory care experience is framed as structured and safety-focused.
caveat
5 reviews mention this
Pricing can feel high and inflexible
Multiple reviewers say the community feels expensive and some billing or refund decisions were not satisfactory.
Cost comes up more than once, with reviewers describing the pricing as too high for their expectations. In particular, a couple of reviews mention a short stay followed by concerns about not receiving a refund and not discussing deposit details, which left them unhappy with management. Another review also calls out that while the concept and size are appealing, the overall price felt beyond what they could justify. These comments are consistent with a cost-and-contract concern rather than a dispute over day-to-day care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.