FirstLight Home Care - Libertyville, IL in Libertyville, IL
FirstLight Home Care - Libertyville, IL is a senior community in Libertyville, IL.
Information last verified:
1580 S. Milwaukee Ave., Suite 201, Libertyville, IL 60048
For more information about senior living options: (866) 208-4318
4.7 from 77 reviews
5 stars
70
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2
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0
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Overall Review of FirstLight Home Care - Libertyville, IL
common8 reviews mention this
Care staff feel personal and matched
Caregivers are described as the right fit for the person’s needs and routine.
Multiple reviews describe care that feels tailored—families mention matching caregivers to specific requirements and finding a “best fit” after a need changes. People also call out personalized attention and comfort, including follow-ups to make sure expectations are being met at home. Even when circumstances were challenging or time was tight, reviewers say the team worked to assemble the plan and caregiver support that would actually work for them.
common6 reviews mention this
Responsiveness during urgent scheduling
Residents and families report fast help when they needed care on short notice.
Several reviews highlight quick action—reaching out and getting services started with less notice than other agencies required. Families also describe prompt scheduling and problem-solving once a caregiver plan is in place. A few reviewers specifically mention short-notice help coming together for the first steps of care, which reduced stress during the decision and setup period.
common10 reviews mention this
Office support and communication
The office team is described as helpful, organized, and easy to work with.
Reviews repeatedly mention office staff who make the process easier, including walking families through what to do and responding with guidance. Families also describe being kept updated about care and progress, plus support for adapting the schedule as needs changed. Some reviewers further credit leadership for building a care plan after listening to detailed needs and setting up caregivers accordingly.
common22 reviews mention this
Friendliness and dependable compassion
Many reviewers describe the staff as friendly, caring, and consistently supportive.
Across reviews, residents and families comment on caregivers and staff who are kind, respectful, and ready to help. People describe feeling comfortable with the people in their home and trust that the team genuinely cares about their loved one’s well-being. Several reviews also mention strong customer service experiences and positive impressions from both the caregiver side and the administrative side.
caveat2 reviews mention this
Reliability issues show up
A small number of reviews report missed shifts and communication problems.
A couple of reviews criticize reliability, describing call-offs, late arrivals, and situations where no caregiver showed as scheduled. One reviewer says they had to request a different company after promised help did not arrive, while another describes ongoing issues that led them to cancel. These comments stand apart from the many reports of supportive, on-time care and suggest it is worth asking about backup coverage and how changes are communicated.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Chicago O'Hare International (22 miles away)
Nearby Places of Interest
This part of Libertyville, Illinois offers a variety of amenities that would make it a convenient and comfortable place for senior living. With several cafes, restaurants, and pharmacies within close proximity, residents can easily access daily necessities. Additionally, there are multiple places of worship nearby for spiritual fulfillment. The presence of reputable physicians and hospitals ensures quality healthcare services are readily available. Outdoor enthusiasts can enjoy the nearby parks for leisure activities. For entertainment, there are theaters in the vicinity as well. Overall, this area provides a balanced mix of conveniences and recreational options for seniors looking to reside in a vibrant community in Libertyville.
Cafes
Hansa Coffee Roasters (0.6 miles)
Conscious Cup Coffee Roasters (0.7 miles)
Panera Bread (3.6 miles)
Panera Bread (4.1 miles)
Starbucks (4.4 miles)
Starbucks (5.1 miles)
Starbucks (5.3 miles)
Transportation
Metra (0.6 miles)
Metra (6 miles)
Metra (6.6 miles)
Places of Worship
United Methodist Church of Libertyville (0.8 miles)
Santa Maria Del Popolo Church (3.6 miles)
St Gilbert Parish (5.8 miles)
Pharmacies
Walgreens (1.1 miles)
Walgreens (2.4 miles)
Walgreens (3.4 miles)
Walgreens (3.5 miles)
Walgreens (3.9 miles)
Walgreens (4.4 miles)
CVS Pharmacy (4.7 miles)
Restaurants
Wild Berry Pancakes & Cafe (1.1 miles)
Austin's Saloon & Eatery (1.5 miles)
City Works (3.5 miles)
Lazy Dog Restaurant & Bar (3.7 miles)
Portillo's Hot Dogs (3.8 miles)
Chick-Fil-A (3.8 miles)
Chipotle Mexican Grill (3.9 miles)
Parks
Butler Lake Park (1.2 miles)
Century Park (3.5 miles)
Waukegan Park District (6.5 miles)
Physicians
The American Center for Spine and Neurosurgury (1.3 miles)
Advanced Diabetes & Endocrine (1.4 miles)
Illinois Bone & Joint Institute (2.4 miles)
Lake Shore Dermatology (3.5 miles)
Ritacca Laser Center (3.5 miles)
North Suburban Medical Associates (3.8 miles)
NorthShore University HealthSystem - GI & General Surgery (4.4 miles)
Hospitals
Advocate Condell Medical Center Heart Scan (1.5 miles)
Northwestern Grayslake Hospital (4.6 miles)
Captain James A. Lovell Federal Health Care Center (4.6 miles)
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
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Chicago O'Hare International (22 miles away)
Attentive, caring staff with engaging activities and a clean, well-maintained environment.
8 Essential Assistive Devices for Older Adults
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony
