Winchester House

1125 North Milwaukee Avenue, Libertyville, IL 60048

For more information about senior living options: (844) 490-3973

2 from 8 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro Some residents at Winchester House have noted that the staff is accommodating and friendly, providing good interactions with caregivers.
  • pro Activities like bingo, birthday parties, and physical therapy are available to engage residents and promote socialization.
  • pro One visitor observed that the facility was exceptionally clean compared to other government-run facilities, without overwhelming odors.
  • pro A resident's experience indicated that lunch was appetizing and well-presented, which contrasts positively with typical hospital food.
  • pro Historically, the staffing has been very good, with many employees showing dedication and compassion in their care for residents.

Cons

  • pro The nursing home is consistently understaffed, leading to a lack of clinical help and unaddressed patient concerns.
  • pro Staff members are described as uncooperative, unfriendly, demanding, and inconsiderate towards residents and their families.
  • pro The food served is often bland, cold, and unsatisfactory for the residents.
  • pro Poor cleaning protocols are not being followed, resulting in unhygienic conditions within the facility.
  • pro Residents struggle with small room sizes that hinder mobility and access to necessary facilities like bathrooms.
  • pro Privatization has resulted in the loss of dedicated employees who previously provided quality care and hospitality.
  • pro Many family members express disappointment in the overall environment due to inadequate sanitation and care quality.
  • pro There are indications that management is primarily focused on profit margins rather than resident wellbeing or care standards.

Review

Winchester House has been the subject of considerable scrutiny and contrasting opinions regarding the quality of care and overall resident experience. A number of reviews paint a troubling picture of the facility, emphasizing chronic issues such as understaffing, inadequate food quality, and insufficient attention to residents' needs. Despite its large size and relatively safe rural setting outside downtown Libertyville, the management transition from county to private oversight in December 2011 appears to have impacted both staff morale and operational standards, leading to significant concern among families and volunteers who witness the day-to-day environment.

Many reviewers express frustration with the lack of adequate clinical support, highlighting a shortage of dieticians and health professionals who can meet patient needs. As one relative noted, patient concerns are not adequately addressed, leading to feelings of neglect among residents. The complaints extend beyond medical care to everyday living conditions; several individuals reported that the food served is not only bland but often cold, exacerbating dissatisfaction with meals prepared at the facility. For some families, this issue was particularly disheartening as they observed their loved ones struggling with basic necessities like maintaining cleanliness in their rooms due to insufficient caregiving attention.

Cleaning protocols have also come under fire in various accounts, with some witnesses pointing out that hygiene practices seem lacking at Winchester House. Reports include uncooperative staff members who often exhibit unfriendly behavior toward residents and their families. This perception is compounded by frustrations with ill-fitting uniforms or lack thereof for staff—a situation where caregivers may appear indistinguishable from casual visitors—which can leave residents feeling more isolated during times when they require assistance. Reviews indicate an urgent need for improved staffing levels to ensure that every resident receives regular checking-in and support throughout their day.

While some comments reflect positively on certain aspects of Winchester House—such as accommodating staff interactions—the overarching sentiment leans toward disappointment. One reviewer shared that while accommodations were deemed adequate for their family member's room and services provided seemed friendly enough, it was overshadowed by complaints about mealtime offerings. They highlighted activities available for residents like bingo or birthday parties but felt these added social opportunities could not fully compensate for the subpar dining experience that many appeared to share.

Further evaluation reveals a history whereby Winchester House had a reputation for good care prior to privatization when union support maintained better staffing conditions. Many longtime employees were lost in this transition, which likely contributed to a decline in service quality as new management struggled with continuity amidst changing personnel dynamics. Although there remains hope among some community members regarding potential improvements or adaptations post-privatization, the immediate reactions indicate deep-seated apprehension centered around resource allocation dictated by profit margins rather than genuine resident welfare.

Amidst these negative experiences emerge glimpses of positivity as well; one visitor mentioned an organized event showcasing cheerful residents which offered them an opportunity for social engagement within an otherwise dreary context described by others. Notably praised was the cleanliness of the facility during this visit, challenging general stereotypes about government-run nursing homes while revealing occasional bright spots amid criticisms related predominantly to staffing challenges and funding shortfalls.

Ultimately, Winchester House stands at a crossroads marked by historical strengths now potentially compromised due to administrative changes driving its operational future forward without clear direction—or assurance—toward improvement in essential areas flagged by numerous family testimonials regarding their loved ones’ care experiences within this aging establishment. Trust will be paramount moving ahead as stakeholders seek answers about how best care standards will adapt amidst evolving pressures affecting such facilities nationwide.

Features

Housing

  • 224 resident community capacity 224 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (22 miles away) Chicago O'Hare International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Winchester House in Libertyville, IL is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. With air-conditioning throughout the premises, residents can stay comfortable year-round.

The community boasts a beauty salon where residents can pamper themselves and feel their best. Cable or satellite TV is available in each private living space, ensuring residents have access to their favorite shows and entertainment. Community operated transportation is provided for residents who need assistance getting around town.

A computer center allows residents to stay connected with loved ones or explore their interests online. Devotional services off-site provide spiritual fulfillment for those who wish to participate. The dining room offers restaurant-style dining experiences, where delicious meals are prepared and served by the skilled staff.

Residents can stay active and fit in the fitness room or enjoy various games in the gaming room. The beautiful garden provides a serene outdoor space for relaxation and nature walks. Housekeeping services ensure that the common areas are always clean and tidy.

Each living space is fully furnished, allowing residents to move in hassle-free. Private bathrooms offer convenience and privacy. A small library provides ample reading materials for bookworms. Telephone services are available for easy communication with friends and family.

Transportation arrangements for non-medical purposes as well as transportation to doctors' appointments are provided, ensuring residents can get where they need to go conveniently. A wellness center is also available to cater to residents' physical health needs.

With Wi-Fi/high-speed internet access, staying connected online is effortless for all residents. The caring staff at Winchester House ensures 24-hour call system monitoring and supervision to attend promptly to any emergencies or concerns.

Assistance with activities of daily living such as bathing, dressing, and transfers is readily available from the dedicated caregiver team. Special dietary restrictions including diabetic care are accommodated through personalized meal preparation and service.

To encourage mental wellness, a comprehensive mental wellness program is offered to residents. Medication management is provided, ensuring that residents take their prescribed medications at the right time.

The Winchester House also offers a variety of activities to keep residents engaged and entertained. Community-sponsored activities and resident-run activities create a vibrant social atmosphere. Fitness programs promote physical well-being, and planned day trips allow for exploration beyond the community's premises.

Located in an ideal location, the Winchester House benefits from being near various amenities. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options ensure that residents have easy access to everything they need within close proximity.

Overall, the Winchester House in Libertyville, IL provides a comfortable and supportive environment for seniors who require assistance with daily tasks while enjoying an active and engaging lifestyle.

Nearby Places of Interest

Transportation

  • Metra (0.3 miles)
  • Metra (6.5 miles)
  • Metra (6.7 miles)

Cafes

  • Hansa Coffee Roasters (0.3 miles)
  • Conscious Cup Coffee Roasters (0.6 miles)
  • Panera Bread (4.3 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.7 miles)

Places of Worship

  • United Methodist Church of Libertyville (0.6 miles)
  • Santa Maria Del Popolo Church (3.2 miles)
  • St Gilbert Parish (5.1 miles)

Parks

  • Butler Lake Park (0.6 miles)
  • Century Park (3.5 miles)
  • Waukegan Park District (6.8 miles)
  • Lakefront Park (8.1 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3 miles)
  • Walgreens (3.9 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.4 miles)

Restaurants

  • Wild Berry Pancakes & Cafe (0.7 miles)
  • Austin's Saloon & Eatery (1 miles)
  • Lazy Dog Restaurant & Bar (3.7 miles)
  • City Works (3.7 miles)
  • Arby's (3.7 miles)
  • Portillo's Hot Dogs (3.8 miles)
  • Chick-Fil-A (4 miles)

Physicians

  • The American Center for Spine and Neurosurgury (1.4 miles)
  • Advanced Diabetes & Endocrine (1.4 miles)
  • Illinois Bone & Joint Institute (2.6 miles)
  • Ritacca Laser Center (3.5 miles)
  • Lake Shore Dermatology (3.5 miles)
  • Mundelein Pediatrics (4.3 miles)
  • Dr Amato's Office (4.3 miles)

Hospitals

  • Advocate Condell Medical Center Heart Scan (1.5 miles)
  • Northwestern Grayslake Hospital (4 miles)
  • Captain James A. Lovell Federal Health Care Center (5.2 miles)
  • Northwestern Lake Forest Hospital (5.4 miles)
  • Lake Forest Hospital (5.6 miles)

Theaters

  • AMC Hawthorn 12 (3.6 miles)
  • Gurnee Mills Cinema Gurnee, Il (6.6 miles)

Frequently Asked Questions

Where is Winchester House?

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