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Winchester House in Libertyville, IL

Winchester House is a nursing home community in Libertyville, IL.

Information last verified:

1125 North Milwaukee Avenue, Libertyville, IL 60048

For more information about senior living options: (866) 208-4318

3.4 from 30 reviews
5 stars
14
4 stars
4
3 stars
2
2 stars
1
1 stars
9

Overall Review of Winchester House

common 19 reviews mention this

Staff care is a mixed picture

Residents and families describe staff as caring at times, but also as inconsistent in follow-through.

Many reviewers praise staff for being helpful, responsive, and professional, including during admissions and day-to-day care. Several residents and families also describe concerns, such as clinical help not being available, uncooperative behavior, and care that feels inconsistent. A recurring contrast is between positive caregiver interactions that visitors notice and negative experiences that some families say affected daily comfort and trust.

caveat 6 reviews mention this

Food quality draws sharp reactions

Dining gets described as both well-made and appetizing and also bland or served cold.

Some reviewers say meals look and smell appetizing and are well made, with one describing food that didn’t feel like hospital-style meals. Other families report food being bland, cold, or disappointing, and one mentions a lack of effective diet support. The reviews overall suggest dining quality can vary depending on the experience being described.

caveat 6 reviews mention this

Cleanliness is sometimes praised

Cleaning is described as excellent by some, but sanitation lapses show up in others.

Several reviewers say the facility is immaculate, exceptionally clean, and maintained neatly. Others report sanitation problems, including dirty commodes left for long periods and trash in a resident’s room. There are enough conflicting accounts that cleanliness doesn’t come through as consistently uniform across reviewers.

caveat 6 reviews mention this

Care staffing feels inconsistent

A portion of reviewers say staffing levels or care follow-through can fall short.

Some reviews point to gaps such as a constant lack of clinical help, being understaffed, or needing more hands on deck. Others describe care patterns that feel delayed or incomplete, including not checking on a resident during the day. Even within positive reviews, at least one account discusses disruption around staffing changes and the use of agency support.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 224 resident community capacity 224 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (22 miles away) Chicago O'Hare International (22 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Transportation

  • Metra (0.3 miles)
  • Metra (6.5 miles)
  • Metra (6.7 miles)

Cafes

  • Hansa Coffee Roasters (0.3 miles)
  • Conscious Cup Coffee Roasters (0.6 miles)
  • Panera Bread (4.3 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.7 miles)

Places of Worship

  • United Methodist Church of Libertyville (0.6 miles)
  • Santa Maria Del Popolo Church (3.2 miles)
  • St Gilbert Parish (5.1 miles)

Parks

  • Butler Lake Park (0.6 miles)
  • Century Park (3.5 miles)
  • Waukegan Park District (6.8 miles)
  • Lakefront Park (8.1 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3 miles)
  • Walgreens (3.9 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.4 miles)

Restaurants

  • Wild Berry Pancakes & Cafe (0.7 miles)
  • Austin's Saloon & Eatery (1 miles)
  • Lazy Dog Restaurant & Bar (3.7 miles)
  • City Works (3.7 miles)
  • Arby's (3.7 miles)
  • Portillo's Hot Dogs (3.8 miles)
  • Chick-Fil-A (4 miles)

Physicians

  • The American Center for Spine and Neurosurgury (1.4 miles)
  • Advanced Diabetes & Endocrine (1.4 miles)
  • Illinois Bone & Joint Institute (2.6 miles)
  • Ritacca Laser Center (3.5 miles)
  • Lake Shore Dermatology (3.5 miles)
  • Mundelein Pediatrics (4.3 miles)
  • Dr Amato's Office (4.3 miles)

Hospitals

  • Advocate Condell Medical Center Heart Scan (1.5 miles)
  • Northwestern Grayslake Hospital (4 miles)
  • Captain James A. Lovell Federal Health Care Center (5.2 miles)
  • Northwestern Lake Forest Hospital (5.4 miles)
  • Lake Forest Hospital (5.6 miles)

Theaters

  • AMC Hawthorn 12 (3.6 miles)
  • Gurnee Mills Cinema Gurnee, Il (6.6 miles)

Frequently Asked Questions

Where is Winchester House?

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