13740 South Archer Avenue, Lemont, IL 60439
For more information about senior living options: (844) 490-3973
At Roma Home Care, the monthly cost for a semi-private room is set at $4,500, which positions it competitively against the pricing in Will County at $4,676 and the broader Illinois state average of $5,146. This pricing strategy reflects Roma Home Care's commitment to providing quality services while remaining an affordable option within the local market. By offering lower rates than both county and state averages, Roma Home Care not only makes essential care more accessible but also ensures that residents receive compassionate support in a comfortable environment without compromising on quality.
| Floor plans | Roma Home Care | Will County | Illinois |
|---|---|---|---|
| Semi-Private | $4,500 | $4,676 | $5,146 |
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
The collection of experiences surrounding Roma Home Care and the Archer Avenue option in the same network paints a complicated and uneven picture. Located near Homer Glen, IL, the accounts describe a facility and an agency whose performance seems to swing dramatically between commendable warmth and troubling neglect, depending on who you ask and when you visit. The urban legend-like texture of the feedback includes high price points, confusing room assignments, disputed governance by the owner, and a mix of care quality that appears to depend as much on which staff is present as on which patient is being cared for.
A recurring ache in several reviews is the pricing and room situation. One account notes that the current address is a location where private rooms cost substantially more - about $2,000 extra - yet the patient ends up in a basement and still pays the higher rate. The writer points out a perception that private rooms are promised but not delivered equitably, with first-floor rooms described as shared and a "last room" reservation that supposedly forced the reviewer into the basement. The distress here isn't only financial; it's framed as a failure of transparency and fairness in room allocation, leaving the impression that the system is engineered to extract more money from residents who may not have the best options or the ability to escalate concerns.
Care and attentiveness, especially once someone is placed in the basement, is described in stark terms. The reviews portray a pattern where staff appear reluctant to come downstairs to assist, turning what should be around-the-clock care into a scenario with limited overnight support. The account mentions that the facility puts residents to sleep early, around 6?7 pm, and minimizes care until the following day's hours. Medication may be delivered through the night, but broader assistance is depicted as sparse. Add to that the familial dynamic - daughters taking turns, but one being unable to contribute due to pregnancy and another having undergone surgery - and the impression is of a strained system that relies heavily on family members to fill gaps. Communication, according to the same reviewer, is a recurring challenge, and the reviewer's own deteriorating vision from cataract surgery underscores how unsettling it would have been to witness ongoing issues at a time of medical vulnerability.
A particularly troubling thread runs through multiple accounts: pressure or manipulation regarding hospice care and a sense of being steered toward or away from certain care decisions. One reviewer notes that Roma attempted to persuade a placement to deter them from taking the reviewer's loved one, implying an intervention aimed at steering toward hospice. The reviewer suggests that such tactics are part of a pattern, and contrasts this with their current placement, which they describe as encouraging well-being rather than pushing hospice. The sentiment here is that the organization might use fear or coercion to influence decisions, a claim that compounds the anxiety surrounding room assignments, care quality, and the overall experience of navigating care options.
A long and troubling narrative centers on Archer Avenue specifically, where the caretaker network is described in terms that mix blunt accusations with concrete concerns. A primary complaint involves the owner, Romualda Thomas, who is depicted as resistant to questions and reluctant to provide a current medications list or dosage details. The reviewer frames this as a serious barrier to proper oversight by a healthcare power of attorney, especially during attempts to coordinate medication coverage through Part D plans. The deposit, which was $8,000, becomes a flashpoint in a larger dispute about a 12-month agreement and 30-day notice. The reviewer claims the end date was left blank preemptively, conveniently, to avoid refunds, and alleges a confrontation at move-out when the owner expressed an inflated expectation about how long the reviewer's loved one should stay. The same review highlights a mouse infestation, unprofessional sanitation issues (including reused cups and straws), and a spike in urinary tract infections, all of which are presented as evidence of systemic neglect. Taken together, this set of concerns paints a picture of a care environment where safety, hygiene, and transparent billing practices are under question.
The broader tapestry of experiences includes equally vivid critiques of the personnel and operations. Another review condemns the agency as "HORRIBLE" and describes a caregiver shortage that leads to missed shifts, with the implication that the organization does not communicate reliably when a caregiver decides not to come to work. Language barriers, English proficiency, and inconsistent hiring practices are cited as adding to the confusion and frustration for families seeking reliable care for elderly loved ones. The reviewer also accuses Roma of a broader pattern of unprofessionalism, suggesting that a lack of clear certification and training may be part of the problem. The tone here is unequivocally negative: "Do not use this agency," with an insistence that the experience is not only unsatisfactory but potentially dangerous due to care lapses.
Even within this mosaic of criticism, there are notes of praise that complicate the narrative. A number of reviewers speak positively about the care delivered at Roma Home Care, emphasizing a homelike atmosphere, attentive personal care, and specific services that are valued by families. One account highlights "homey" surroundings, competence in wound care, and a staff that handles the ongoing responsibilities of resident care. Home-cooked meals, a dedicated Communion Lady visiting on Fridays, and a physical therapist who visits twice weekly are cited as tangible benefits. This perspective underscores that, for some families, Roma Home Care provides meaningful, high-quality support that enhances the residents' quality of life and peace of mind. Yet even within this supportive frame, another reviewer acknowledges significant " petty drama" and unprofessional behavior among some staff members, signaling that the day-to-day reality of care can be internally inconsistent and emotionally taxing for families.
Taken together, the collection of reviews presents a landscape of mixed outcomes. Some families report compassionate, comprehensive, and dependable care that fosters a sense of home and personal dignity for their loved ones. Others recount alarming lapses in hygiene, safety, communication, and financial transparency, with confrontations that leave families wary of engaging further or seeking alternatives. The repeated themes - pricing disputes, room allocation concerns, inconsistent staffing and communication, coercive or manipulative pressure related to end-of-life care, and the stark contrast between positive and negative experiences - suggest that prospective families should proceed with extreme diligence. If you are considering Roma Home Care or Archer Avenue services, the breadth of experiences here calls for thorough due diligence: verify licensing and certification, request complete medication lists and current dosages, seek a clear, written policy on room assignments and refunds, tour multiple times, and speak with current residents and their families about day-to-day routines, staff responsiveness, and the overall culture of care. Your due diligence may be the difference between a nurturing, supportive environment and a setting that mirrors the most troubling reviews.
Roma Home Care in Lemont, IL is a board and care home that provides exceptional care and support to seniors in a warm and welcoming environment. Our fully furnished home offers a range of amenities designed to enhance the comfort and convenience of our residents.
Our spacious dining room ensures that meals are enjoyed in a communal setting, fostering social interaction and companionship. Residents can also spend time outdoors in our beautiful garden, offering a peaceful retreat for relaxation and enjoying fresh air.
At Roma Home Care, we understand the importance of maintaining a clean and organized living space. That's why our dedicated housekeeping services ensure that residents' rooms are always tidy and comfortable.
We offer move-in coordination services to make the transition into our community seamless and stress-free for both the residents and their families. In addition, our Wi-Fi/high-speed internet access allows residents to stay connected with their loved ones through various communication platforms.
Our experienced caregivers provide personalized assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also specialize in high acuity care, diabetic care, incontinence care, and coordination with health care providers.
Safety is paramount at Roma Home Care. Our transportation arrangement services ensure that residents have easy access to medical appointments when needed. Additionally, we have nearby cafes, pharmacies, physicians' offices, restaurants, parks, and hospitals for added convenience.
Our dedicated staff organizes scheduled daily activities to keep residents engaged and entertained. Whether it's participating in group exercises or enjoying arts and crafts sessions, there is something for everyone to enjoy at Roma Home Care.
Overall, Roma Home Care provides a supportive community where seniors can receive individualized care while maintaining their independence and enjoying a fulfilling lifestyle.
At Roma Home Care, the monthly cost for a semi-private room is set at $4,500, which positions it competitively against the pricing in Will County at $4,676 and the broader Illinois state average of $5,146. This pricing strategy reflects Roma Home Care's commitment to providing quality services while remaining an affordable option within the local market. By offering lower rates than both county and state averages, Roma Home Care not only makes essential care more accessible but also ensures that residents receive compassionate support in a comfortable environment without compromising on quality.
Roma Home Care is located at 13740 South Archer Avenue, Lemont, IL 60439 in Will County, Illinois
Roma Senior Home
Lemont, IL
Specialized diabetic and high-acuity care with private rooms and extensive on-site amenities.
Roma Senior Home costs
Roma Senior Home reviews
Roma Senior Home images
Lemont Nursing & Rehab Center
Lemont, IL
Friendly, accommodating staff with improving facilities and dining.
Lemont Nursing & Rehab Center reviews
Lemont Nursing & Rehab Center images
Franciscan Village
Lemont, IL
Friendly, attentive staff in a clean, faith-centered setting with restaurant-style dining.
Franciscan Village costs
Franciscan Village reviews
Franciscan Village images
Marian Village
Homer Glen, IL
Vibrant community with attentive staff, modern units, extensive amenities, and competitive pricing for the area.
Marian Village costs
Marian Village reviews
Marian Village images
Meadowbrook Manor - Bolingbrook
Bolingbrook, IL
Caring staff with strong therapy services and engaging activities.
Meadowbrook Manor - Bolingbrook reviews
Meadowbrook Manor - Bolingbrook images
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.