Synergy Home Care McHenry in Lake in the Hills, IL

Pros

• The team is professional, compassionate, and reliable.
• They truly care about their clients and families and always go the extra mile.
• Krista and Alfredo are knowledgeable, supportive, and thorough in coordinating care.
• The caregivers are kind, empathetic, and devoted to delivering high-quality care.
• Synergy is viewed as the gold standard in the field of personal home care.
• The intake and setup process is smooth, organized, and stress-free.
• Caregivers arrive on time with a positive, helpful, and caring attitude.
• The agency is flexible and responsive to changing needs and schedules.
• Families experience peace of mind and relief knowing their loved ones are well cared for.
• The team maintains excellent communication, ensuring compatibility and coordinated care.

Cons

• Some caregivers are excellent, while others have shortcomings.
• The first few weeks were difficult for everyone to adjust to the new routine.
• They had a bad experience with another home healthcare provider prior to choosing Synergy.

Review

Synergy HomeCare McHenry is best suited for families seeking highly personalized, in-home care that allows a loved one to stay at home while receiving attentive daily support. This community excels for seniors who need help with activities of daily living, medication reminders, meal preparation, light housekeeping, mobility assistance, and consistent companionship. It is especially strong for clients with dementia, recent hospital or rehab stays, or evolving medical routines that benefit from careful supervision and flexible, caregiver-led support. The Lake in the Hills operation shows a clear emphasis on responsive scheduling, easy access to the office, and a willingness to adapt care plans around changing needs and routines.

Those weighing alternatives should consider what a more institution-like setting can offer. For clients requiring around-the-clock nursing supervision, intensive medical oversight, or a campus environment with 24/7 monitoring, traditional assisted living or skilled nursing facilities may be more appropriate. Families with tighter budgets or a preference for a single caregiver per shift, rather than a rotating team, might also explore other providers. In short, if medical complexity or a highly structured, on-site care setting is the priority, exploring options beyond in-home care is prudent.

The strongest pros center on steadfast professionalism, compassion, and practical reliability. Reviewers consistently cite staff kindness, thorough communication, and a genuine concern for both clients and families. The leadership team, Krista and Alfredo, plays a hands-on role in evaluating needs, selecting caregivers, and coordinating care events, which translates into smooth onboarding and ongoing adjustments. Caregivers arrive with on-time reliability, a positive attitude, and a readiness to handle tasks that go beyond basics, such as meal preparation, light cleaning, and transportation, often within clients’ existing routines. The ability to align care with complex schedules, including dialysis or post-acute rehab timelines, stands out as a decisive advantage.

These strengths offset potential downsides by delivering continuity and adaptability. While the reviews do not spotlight significant drawbacks, the reality of in-home care means caregiver variety can emerge as a factor in long-term consistency. Synergy mitigates this through deliberate matching, supervisor oversight on the first day, and a responsive office culture that coordinates coverage when plans shift. Families report a sense of relief and confidence knowing there is a robust support network behind the caregiver team, including equipment lending and rapid responses to urgent needs. In practice, the combination of personal attention and organized administration often turns initial hesitation into sustained trust.

For families evaluating fit, pay attention to the care-planning process and how adjustments are made over time. Seek a clear initial evaluation, defined caregiver selection criteria, and a documented plan that accommodates present conditions and anticipated changes. Confirm how last-minute shifts are handled, what respite options exist, and how medical routines, such as dialysis or rehab activities, will be integrated with daily living tasks. Inquire about the protocol for introducing new caregivers and how compatibility between client and caregiver is assessed and maintained. These elements define whether the agency’s strengths translate into long-term peace of mind.

In sum, Synergy HomeCare McHenry stands out for households that prize compassionate, flexible, and well-coordinated in-home care. It is a particularly strong match for seniors who want to remain at home while receiving help with daily living tasks, medication routines, and companionship, backed by proactive management and caregiver-primed responsiveness. Those whose needs require aggressive medical oversight or a more structured senior-living environment should consider alternatives that provide continuous on-site nursing and a different care model. For families ready to proceed, engaging Krista and Alfredo to outline an evaluation, establish care goals, and set a caregiver match is the prudent next step.

This part of Lake in the Hills, Illinois offers a convenient location with a variety of amenities nearby. There are multiple physicians' offices within a few miles, providing easy access to healthcare services. Additionally, there are several parks for leisurely walks or outdoor activities, as well as cafes and restaurants for dining options. Pharmacies are also readily available for medication needs. In case of emergencies, Sherman Hospital Immediate Care is located nearby. Public transportation options such as Metra stations are within a short distance for easy access to other areas. Overall, this area provides a well-rounded environment suitable for senior living with a good balance of medical facilities, recreational spaces, dining options, and transportation convenience.

Physicians

• Children's Medical Group (0 miles)
• Family Medicine For McHenry County (1.6 miles)
• Northwest Pediatric Neurology (1.9 miles)
• IBJI Doctors’ Office - Crystal Lake (2.7 miles)
• Midwest Plastic Surgery Specialists (2.7 miles)
• Pediatric Care Associates (2.7 miles)
• Fox Valley Internal Medicine (2.7 miles)

Parks

• Barbara Key Park (0.3 miles)
• Larsen Park (0.4 miles)
• Towne Park (1.7 miles)
• Three Oaks Recreation Area (2.1 miles)
• Presidential Park (2.3 miles)
• Spella Park (2.8 miles)
• Four Colonies Park (3 miles)

Cafes

• Starbucks (1.5 miles)
• Daily Projects (1.8 miles)
• Panera Bread (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (5.8 miles)
• Starbucks (7 miles)

Restaurants

• Fire Bar & Grill (1.6 miles)
• Taco Bell (1.6 miles)
• Antigua (1.6 miles)
• McDonald's (1.8 miles)
• Burger King (1.8 miles)
• Wendy's (1.8 miles)
• Port Edward Restaurant (1.8 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Mariano's Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.3 miles)

Hospitals

• Sherman Hospital Immediate Care (2.1 miles)
• Vitalant Blood Donation- Crystal Lake (2.6 miles)
• Advocate Good Shepherd Hospital (6.9 miles)

Transportation

• Metra (3.6 miles)
• Metra (3.8 miles)