Rock Run Place Assisted Living in Joliet, IL
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Conference Room
3320 Executive Drive, Joliet, IL 60435
For more information about senior living options: (844) 490-3973
The staff are friendly, professional, and genuinely care about residents’ well-being. Eden Vista Rock Run feels like a home, offering a warm, welcoming, and safe environment. Chayse and her team consistently go above and beyond to help residents with kindness and dedication. The activities program is engaging, varied, and meaningful, providing residents with enjoyable experiences. The dining room staff assist residents who cannot feed themselves, ensuring dignity and support at meals. The facility is clean, well-maintained, and aesthetically pleasing, with pleasant surroundings. The nursing staff and CNAs provide compassionate, personalized care that residents appreciate. Families report feeling supported and informed, with management and staff communicating openly and compassionately.
The facility has significantly declined over the years. The environment smells unpleasant and residents do not appear to receive the care and dignity they deserve. A receptionist in memory care has repeatedly displayed extremely unprofessional behavior, including eye-rolling and rude remarks. There is an ongoing bed bug problem that is poorly handled and keeps returning. There is a strict point system with no grace, while office staff call off and arrive late with no consequences. HR only protects management, implying a lack of accountability. New ownership is terrible and resident care is not their goal. There is unprofessional and unorganized conduct by staff, including a woman named Aubrey. Some reviews allege miscommunication among staff and question staffing practices. The director of activities barely conducts activities outside memory care.Rock Run Place Assisted Living in Joliet, IL is best suited for families seeking a warm, home-like memory-care and assisted-living environment where facility culture and staff relationships drive daily life. The community consistently earns praise for its compassionate, engaged staff, meaningful activities, and a resident-centered atmosphere that feels less institutional and more like a lived-in home. For seniors who thrive on routine, social participation, good dining, and steady personal attention from caregivers who remember names and preferences, Rock Run is a practical, attractive option. When memory care is the primary need, the campus’s team-driven approach, where activity teams, nurses, and care aides coordinate with families, becomes a meaningful differentiator that supports safety, dignity, and quality of life.
That said, this community is not for everyone. Families that prioritize ironclad consistency, ultra-transparent billing, and uniform, fully staffed operations across all shifts may want to consider alternatives. There are recurring concerns in some reviews about management responsiveness and internal communication, and a few families report experiences that feel disorganized or overextended when turnover is high or when inquiries aren’t answered quickly. If a clear, consistently managed environment with visible corporate oversight is non-negotiable, exploring other options with stronger, steadier governance may be prudent. Likewise, those who are highly sensitive to odor, cleanliness inconsistencies, or reported bed-bug issues should probe current practices and recent remediation efforts during tours and conversations with leadership.
The strongest pros here revolve around the human touch: staff who consistently navigate the line between professional care and genuine warmth, a robust activity calendar, and a dining program that residents and families alike describe as thoughtfully prepared. Many reviewers highlight nurses, CNAs, and activity staff who go "above and beyond," with particular praise for memory-care specialists, kitchen teams, and front-desk personnel who make families feel welcomed and informed. The facility’s renovations have refreshed the look and feel, reinforcing a sense of home and safety. In short, when care is coordinated with empathy and when activities are designed to invite participation, Rock Run delivers a high floor of daily life satisfaction that can translate into real peace of mind for families watching loved ones settle in.
Yet significant caveats persist. The most credible caution centers on management and consistency in operation. A subset of reviewers report dissatisfaction with administration, billing practices, or communication gaps, sometimes tied to ownership changes or staffing pressures. There are also sharp contrasts in tone between the most effusive praise and the harsher alarms raised by others, claims ranging from unprofessional behavior by a staff member to more serious concerns about staffing levels, privacy, and dignity. For families weighing this community, it is essential to separate anecdote from pattern by asking current residents and families about escalation paths, responsiveness to concerns, and the cadence of family updates. In memory care, where fast changes in health and mood are common, reliable leadership communication becomes a non-negotiable.
From a decision-making standpoint, the key trade-off looks like this: Rock Run’s core strengths, genuine care, a sense of community, and engaging programming, tend to offset many standard risks of senior living, especially for residents who value personal relationships and meaningful daily rhythms. The risk factors to watch include potential inconsistencies in administrative responsiveness and the possibility of elevated costs tied to memory-care services and activity programming. Families should enter a tour with a specific checklist: inspect the floor-by-floor cleanliness and odor control, verify staffing ratios at peak hours, request recent walk-throughs of care plans, and meet front-line caregivers who will be responsible for daily routines. If the answers align with expectations, the positives often dominate the calculus.
The bottom-line recommendation hinges on resident needs and family expectations. For a loved one who thrives on connection, individualized attention from a passionate care team, and a calendar filled with purposeful activities, Rock Run Place stands out as a thoughtful, capable option in Joliet. It is particularly compelling for families navigating dementia or memory-care transitions who want a facility that feels like a community and where staff visibly treats residents with dignity and respect. However, for families seeking a perfectly uniform governance framework, crystal-clear, all-around transparency in billing, and a consistently pristine record of management reliability, the field may narrow to other communities. In either case, approach Rock Run with a plan: schedule in-depth personal tours, solicit feedback directly from several caregivers and administrators, and request a recent family advisory or quality snapshot. The path to a confident placement is paved by evidence you can verify in real time, and Rock Run provides the practical platform for that clarity when due diligence is thorough and purposeful.
101 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rock Run Place Assisted Living in Joliet, IL is a vibrant and welcoming community that offers a wide range of amenities and care services to its residents. The community is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Rock Run Place Assisted Living, residents can enjoy the comforts of home with fully furnished accommodations that include private bathrooms and kitchenettes. Housekeeping services are provided to ensure a clean and tidy living environment for all residents.
The community offers an array of amenities designed to enhance the quality of life for its residents. There is a beauty salon where residents can pamper themselves and stay looking their best. For entertainment options, there is cable or satellite TV, a gaming room, a small library, and scheduled daily activities. Residents can also stay connected with Wi-Fi/high-speed internet access throughout the community.
To promote physical well-being, Rock Run Place has a fitness room and outdoor space where residents can exercise and enjoy the fresh air. A wellness center is available to provide assistance with healthcare needs and coordination with health care providers.
Nutritious meals are served in a restaurant-style dining room with special dietary restrictions accommodated. Meal preparation and service are provided by the community's staff to ensure that residents receive proper nutrition.
Residents at Rock Run Place Assisted Living have access to various care services catered to their individual needs. There is 24-hour supervision along with assistance for activities of daily living such as bathing, dressing, transfers, and medication management. The community also provides specialized memory care programming for those with dementia or Alzheimer's disease.
Transportation arrangements are made for both non-medical purposes such as shopping trips or social outings as well as medical appointments. Move-in coordination services are also available to assist new residents in transitioning smoothly into their new home.
With concierge services and resident-run activities available, there is always something happening at Rock Run Place Assisted Living. Residents can enjoy fitness programs, planned day trips, and engage in social activities with their fellow residents.
Overall, Rock Run Place Assisted Living offers a warm and engaging community where residents can receive the care they need while enjoying a fulfilling lifestyle.
Rock Run Place Assisted Living is located at 3320 Executive Drive, Joliet, IL 60435 in Will County, Illinois
Rock Run Place Assisted Living on seniors.fyi includes 16 photos including images showing interior, decor, seating area, bedroom, windows, television, landscaping, garden, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Landscaping
Seating Area
Television
Chandelier
Porch
Wall Art
Conference Room
