Charter Senior Living Poplar Creek
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2150 W Golf Rd, Hoffman Estates, IL 60169
For more information about senior living options: (844) 490-3973
Charter Senior Living Poplar Creek offers competitive pricing for its residents, particularly when compared to broader costs within Cook County and the state of Illinois. For a semi-private room, the monthly fee is $3,500, significantly lower than the county's average of $5,192 and the state figure of $5,146. However, for a studio apartment, residents can expect to pay $5,350, which exceeds both the county's average of $3,762 and the state average of $4,028. In contrast, the 1-bedroom option at Charter is priced at $6,300 - higher than Cook County's average of $3,256 and Illinois' average of $3,527. Overall, while Charter Senior Living Poplar Creek presents attractive options for semi-private living arrangements in particular, potential residents should carefully consider their needs against these varying costs across different living types.
| Floor plans | Charter Senior Living Poplar Creek | Cook County | Illinois |
|---|---|---|---|
| Semi-Private | $3,500 | $5,192 | $5,146 |
| Studio | $5,350 | $3,762 | $4,028 |
| 1 Bedroom | $6,300 | $3,256 | $3,527 |
The staff at Charter Senior Living of Poplar Creek is described as incredibly caring, friendly, and supportive, treating residents like their own family. Many reviewers noted that the facility is clean and well-maintained, creating a welcoming environment for residents. Residents receive personalized care due to the smaller size of the facility, which allows for more individualized attention from the staff. A positive atmosphere is highlighted in multiple reviews, with families expressing gratitude for the comfort and support provided during difficult times. The dining experience is praised for offering wonderful meals, and staff go above and beyond to ensure residents’ dietary needs are met. Families appreciated the availability of physical therapy services within the community, enhancing overall care for their loved ones. The executive director and head nurse received commendations for their approachable nature and willingness to address concerns effectively. Weekly family calls provide an excellent opportunity for communication between families and staff, fostering a sense of involvement in care decisions. Charter Senior Living handles emergencies exceptionally well, demonstrated by their proactive approach during adverse weather conditions.
The nighttime caregivers are rough with the resident, leading to concerns about the quality of care during those hours. There is a lack of nursing staff availability, as residents reported difficulty finding nurses on multiple visits. Communication and responsiveness issues were noted, with some residents feeling that call lights were not answered in a timely manner. Management appeared unresponsive and dismissive during interactions, contributing to dissatisfaction with services. The facility was described as tired-looking with an unengaging atmosphere for residents. There were complaints about billing issues, including overcharging and confusion within the billing system. Dietary options did not meet the needs of residents with restrictions, and overall meal choices were viewed unfavorably by some families. Several activities were canceled, leading to disappointment among residents regarding engagement opportunities. A resident felt that their loved one hated living there due to medication management challenges and lack of essential supplies like towels. Overall staffing levels appeared inadequate, leaving some families uncertain about the quality of care provided.Charter Senior Living of Poplar Creek has garnered a mixed bag of reviews, reflecting a range of experiences from families and residents alike. On one hand, many individuals have expressed appreciation for the caring and attentive nature of the staff. Visitors noted that during their initial tours and interactions with team members, there was a palpable sense of compassion towards the needs of their loved ones. Families found comfort in the nurturing environment and were impressed with how clean and well-maintained the facilities appeared. The atmosphere was frequently described as welcoming, likening it to stepping into a home rather than an institutional setting.
The quality of meals served at Charter Senior Living received positive mentions overall, with some noting that while the food appeared wonderful, specific dietary restrictions could pose challenges. A few reviewers mentioned that while activities are offered, they felt staff could improve in encouraging residents to participate more actively in these options. However, many families reported that daytime caregivers consistently went above and beyond in providing care and support to residents during difficult times.
Yet not all experiences were positive. Some families recounted issues with nighttime caregivers who seemed less attentive or rough when assisting residents. Instances were shared where nursing staff appeared sparse or unavailable during critical times, leaving loved ones waiting for assistance longer than expected. This inconsistency raised concerns among relatives regarding the reliability of care during various hours throughout the day and night.
In terms of pricing, some families felt that Charter offered good value for money compared to other facilities in the area, particularly highlighting that comprehensive services—including meals, housekeeping, maintenance, and accessibility to physical therapy—were included in the monthly fee structure. However, others stated that they encountered difficulty with administrative processes such as billing disputes or delays regarding personal belongings when transitioning into care.
Despite scrutiny over staffing levels and management transitions—particularly following departures within higher-level administration—many praised newer leadership personnel for being approachable and receptive to family feedback. Regular communication through weekly family calls helped keep relatives informed about any changes or ongoing adjustments necessary to meet resident needs effectively.
Overall impressions varied greatly; some visitors appreciated Charter’s smaller community size for its potential for personalized attention while others found it lacking significant staff presence compared to other facilities they had toured previously. Despite differing opinions on engagement among residents and organization effectiveness during activities, many agreed that those charged with daily care exhibited genuine kindness towards individuals under their watchful eyes.
In conclusion, while viewpoints on Charter Senior Living of Poplar Creek diverged significantly across several facets—from care responsiveness to dietary accommodations—the overarching sentiment highlighted a commitment among senior living staff to enhance resident well-being amid evolving circumstances within operations. Families seeking assisted living options may find valuable insights from these reviews as they weigh their decisions against what is most important for their loved ones' comfort and safety moving forward.
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings. Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.Charter Senior Living Poplar Creek in Hoffman Estates, IL is a vibrant assisted living community that offers studio apartments for individuals seeking memory care services. Our community is dedicated to providing a comfortable and enriching environment for our residents.
We offer various amenities to enhance our residents' quality of life. Our activities on-site ensure that there is always something engaging and enjoyable for everyone. The air-conditioned apartments are designed to provide a cozy and pleasant living space. For relaxation and comfort, we have bath tubs in our units.
We understand the importance of personal grooming, which is why we have a beautician on-site to cater to our residents' styling needs. Cable or satellite TV is available in all apartments for entertainment purposes. We also offer devotional services both on-site and off-site for those seeking spiritual nourishment.
Our community is designed to be accessible for everyone with ground floor units and handicap accessibility features. Indoor common areas provide a welcoming space for socializing, while outdoor common areas allow residents to enjoy fresh air and nature. Wi-Fi/high-speed internet ensures that connectivity is readily available.
Our caring staff provides specialized care services such as diabetic care, high acuity care, incontinence care, and medication management. We prioritize the well-being of our residents by offering tailored assistance with their unique needs.
Dining at Charter Senior Living Poplar Creek is truly exceptional. Our professional chef prepares meals using fresh ingredients while accommodating different dietary preferences such as international cuisine, kosher options, low/no sodium, organic dishes, no sugar meals, vegan, vegetarian choices. Residents can indulge in restaurant-style dining experiences or opt for room service if preferred.
Engaging in activities that stimulate the mind and spirit is vital at our community. We offer Catholic services, cooking classes, devotional activities both on-site and off-site, educational speakers/life-long learning opportunities, Jewish services, Mormon/LDS services, other religious services as well as Protestant services. The presence of a visiting chaplain or priest ensures that all spiritual needs are met.
Charter Senior Living Poplar Creek is conveniently surrounded by amenities and services in the nearby area. There are two cafes, five parks, ten pharmacies, one physicians' office, twenty restaurants, two transportation options, three places of worship, one theater and three hospitals located within easy reach.
At Charter Senior Living Poplar Creek in Hoffman Estates, IL, we strive to create a warm and nurturing environment where our residents can live comfortably while receiving the care they deserve.
Hoffman Estates, Illinois offers a variety of amenities for seniors looking to settle down in a peaceful and convenient location. Parks such as Sheffield Park and Fabbrini Park provide opportunities for outdoor recreation and relaxation. Nearby hospitals like Ascension Alexian Brothers and St Alexius Medical Center ensure access to quality healthcare services. Several pharmacies are also within close proximity for easy medication management. Dining options range from fast food chains like McDonald's to casual eateries like Garibaldi's and Chili's Grill & Bar. For entertainment, there are theaters such as AMC South Barrington 24 and AMC Streets of Woodfield 20. Additionally, transportation options including Metra stations make it convenient for seniors to travel around the area. Places of worship like St Hubert Church and Calvary Community Church offer spiritual support within the community. Overall, Hoffman Estates provides a well-rounded environment for seniors seeking a comfortable and accessible place to call home.
Charter Senior Living Poplar Creek offers competitive pricing for its residents, particularly when compared to broader costs within Cook County and the state of Illinois. For a semi-private room, the monthly fee is $3,500, significantly lower than the county's average of $5,192 and the state figure of $5,146. However, for a studio apartment, residents can expect to pay $5,350, which exceeds both the county's average of $3,762 and the state average of $4,028. In contrast, the 1-bedroom option at Charter is priced at $6,300 - higher than Cook County's average of $3,256 and Illinois' average of $3,527. Overall, while Charter Senior Living Poplar Creek presents attractive options for semi-private living arrangements in particular, potential residents should carefully consider their needs against these varying costs across different living types.
Charter Senior Living Poplar Creek offers 1-bedroom apartments and Studio apartments.
Charter Senior Living Poplar Creek is located at 2150 W Golf Rd, Hoffman Estates, IL 60169 in Cook County, Illinois
Charter Senior Living Poplar Creek offers specialized medication management that ensures residents receive their prescribed medications accurately and on time, which is crucial for maintaining health and stability in individuals with dementia or Alzheimer's disease. This tailored approach not only helps to mitigate confusion often associated with cognitive decline but also fosters a sense of security among residents and their families. Additionally, incontinence care is thoughtfully integrated into the daily routine, providing dignity and comfort for residents who may struggle with this common issue as their condition progresses. By addressing these practical needs compassionately and effectively, the facility promotes a supportive environment that enhances overall well-being and quality of life for those experiencing memory challenges.
Charter Senior Living Poplar Creek on seniors.fyi includes 20 photos including images showing floor plan, interior, bedroom, kitchen, decor, living room, bathroom, building, and more.
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