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4.8 from 69 reviews
5 stars
66
4 stars
0
3 stars
0
2 stars
0
1 stars
3
Overall Review of Right at Home - Northern Lake County, IL
caveat2 reviews mention this
Communication and scheduling can slip
Some reviewers report communication and scheduling failures.
Two reviews describe gaps in day-to-day coordination. One reviewer called out bad communication, while another described missed caregiver scheduling and difficulty getting issues resolved during the care period.
common12 reviews mention this
Caregiver matching builds comfort
Residents and families often feel better with the right caregiver match.
A recurring theme is that the office works to match caregivers to the person’s needs and personality. Several families mention a “perfect match†or that their loved one felt at ease once caregivers were assigned, including for needs like dementia and other health challenges.
common26 reviews mention this
Care teams are described as caring
Reviewers repeatedly describe the staff as caring and professional.
Many reviews praise the owner, administrative staff, and caregivers for showing empathy, respect, and professionalism. Multiple reviewers also mention prompt responses, ongoing check-ins with both clients and families, and support during stressful transitions such as returning home after hospitalization or needing respite.
common7 reviews mention this
Dementia support comes up often
Families commonly discuss dementia care experience.
Several reviews specifically reference Alzheimer’s or dementia and describe caregivers who understand the illness. Others mention training for dementia and the comfort that comes from caregivers who can handle changing moods and needs.
common10 reviews mention this
Home stays a priority
The service is described as helping people stay at home longer.
A notable theme is that families use the service to keep their loved ones in their own home and maintain routines. Reviews describe assistance with companionship and daily help, and several mention the peace of mind that comes from weekly visits and support that reduces the burden on family members.
common7 reviews mention this
Response speed during need matters
Many reviewers highlight fast, responsive help.
Several reviews mention prompt response during stressful situations, including getting a caregiver in place quickly after an initial call. Others describe supportive scheduling adjustments and follow-up after shifts to ensure the client and caregiver had a safe, successful visit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
Located in the charming town of Grayslake, Illinois, this area boasts a variety of conveniences and amenities that cater to senior living. With multiple cafes like Starbucks and local coffee roasters within close proximity for socializing or enjoying a cup of coffee, along with reputable physicians' offices and hospitals nearby, residents can easily access quality healthcare services. Additionally, a selection of restaurants offering diverse cuisine options, pharmacies for medication needs, and tranquil parks like Lakefront Park and Butler Lake Park provide opportunities for relaxation and recreation. For entertainment, nearby theaters such as Gurnee Mills Cinema offer movie showings. The Metra transportation system is also readily available for easy access to surrounding areas. With its mix of services and attractions in a peaceful suburban setting, this part of Grayslake is an ideal choice for seniors seeking a comfortable and convenient lifestyle.
Cafes
Starbucks (0.4 miles)
Somethings Brewing (0.9 miles)
Panera Bread (4.3 miles)
Starbucks (4.3 miles)
Hansa Coffee Roasters (5 miles)
Conscious Cup Coffee Roasters (5.2 miles)
Starbucks (6.6 miles)
Physicians
Dr Amato's Office (0.4 miles)
Advocate Condell Outpatient Center (0.4 miles)
Mundelein Pediatrics (0.5 miles)
Grayslake Eyecare (1.3 miles)
Family Doctors of Round Lake (3.3 miles)
NorthShore Medical Office Building (3.3 miles)
Towne Vision Center (3.9 miles)
Hospitals
Northwestern Grayslake Hospital (0.7 miles)
Advocate Condell Medical Center Heart Scan (5.8 miles)
Places of Worship
St Gilbert Parish (0.9 miles)
United Methodist Church of Libertyville (5.1 miles)
Right at Home - Northern Lake County, IL is located at 142 Hawley Street, Suite 6, Grayslake, IL 60030 in Lake County, Illinois
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