Senior Helpers Glenview, IL

Pros

• Visiting Angels in Orland Park has generally provided a good experience and works with families to meet their specific needs.
• A current caregiver for the dad is great and offers significant relief to the family.
• They would highly recommend Visiting Angels and appreciate the staff's willingness to find the right fit.
• The Evanston location is described as fantastic, with wonderful, caring, and conscientious staff, and responsive management.
• Senior Helpers has been good to the family, including rapid placement in emergencies and ongoing support.
• Abby, Bob, and the Senior Helpers team are highly recommended for elder care.
• The Senior Helpers team is friendly, helpful, and reliable, with a positive overall experience.
• The services bring peace of mind to the family in keeping their loved ones at home.
• The caregivers are dependable and compassionate.

Cons

• Some of the caregivers were questionable.
• The business has difficulty finding and retaining quality employees, which can impact consistency of care.
• Senior Helpers provided a level of care that the family did not actually need at that time.
• One reviewer was very skeptical about getting home care before choosing a provider.

Review

Families who rely on visiting angels and other home-care providers in Illinois often tell a story of compassion, flexibility, and the relief that comes from having a trusted caregiver in the home. The threads of these reviews come from longtime relationships and a consistent effort to tailor care to evolving needs. In Orland Park, for example, one family has been connected to Visiting Angels for several years, first using the service for their mother and now for their father. The experience overall has been positive, marked by a willingness on the part of the agency to listen and adapt. The family notes that the agency truly tries to work with their specific needs and maintains a patient approach as they navigate caregiver matches. They credit the process with some inevitable bumps - caregiver turnover can be challenging in this field - but emphasize that the team persisted until they found a good fit for their father. In their view, the right "Angel" can make a world of difference, taking a substantial burden off the entire family.

That same Orland Park family highlights a current caregiver who has become the right match for their dad. They describe this individual as a great fit and a meaningful presence in their father's daily life, underscoring how much relief it provides to know someone reliable is there to help. While they appreciate the overall quality of care, they also acknowledge that the business of home care comes with the challenge of recruiting and retaining strong staff. The family's experience reflects a nuanced view: excellent care is possible, but it often requires patience and a willingness to cycle through caregivers until alignment with the patient's needs and personality is found. Even with the hiccups, their conclusion is clear - Visiting Angels is highly recommendable, provided families are prepared for a thoughtful and persistent search for the right caregiver.

Beyond their own family's experience, there are voices of strong endorsement for Visiting Angels in Orland Park from others who have engaged with the agency. One reviewer simply describes the Orland location as having "done a phenomenal job" in offering care for their father, signaling a sense of reliability and quality across cases. Another reviewer credits a referral that led them to Visiting Angels, noting a seamless, positive experience from start to finish. They single out Jim and Kathy, along with the wider team, as exceptional, describing them as awesome and responsive in ways that align with what families need when coordinating in-home care. The sentiment is reinforced by remarks about the owner and staff being wonderful, and by praise for the management's attentiveness to concerns and their willingness to ensure the caregiver fit meets the family's expectations. Taken together, these accounts present Visiting Angels in Orland Park as a dependable option that families can advocate for with confidence.

Within the broader set of reviews, another recurring theme is the value of a caring, capable management team. One reviewer emphasizes that the management team was proactive in addressing concerns and that the caregiver assigned to their sister was outstanding. They express gratitude for the care received and explicitly state that they would definitely recommend this amazing company. The sense conveyed is that strong leadership and a responsive administrative layer are crucial to creating a positive caregiving experience - especially when the day-to-day reality involves coordinating schedules, preferences, and the evolving needs of a loved one.

There are also experiences shared from Visiting Angels locations outside Orland Park, such as Evanston, which reinforce the view that compassionate, dependable in-home care hinges on the people delivering it. A reviewer who approached home care with some skepticism ultimately found the Evanston team to be fantastic. They describe everyone they dealt with as wonderful, caring, and conscientious, and they emphasize the importance of being able to communicate with management if a caregiver isn't the right fit. The ability to adjust quickly and find a better match is highlighted as a critical strength of the agency, along with the enduring kindness and support they received from staff.

In parallel with the Visiting Angels feedback, there is a robust set of comments about Senior Helpers. Several reviewers recount positive, long-term engagements with Senior Helpers, praising the company for being there in emergencies and for arranging care quickly when needed. One family recalls a particularly rapid response in an urgent situation for their dad, noting that the process eventually settled into smooth sailing and that they continued to rely on the service over time. The sentiment is consistently favorable: the team is reliable, they communicate well, and families feel they can trust the caregivers to uphold dignity and comfort in the home. The reviews repeatedly mention recommending Senior Helpers to others who need at-home care, underscoring a pattern of satisfaction across different scenarios and family circumstances.

There are heartfelt mentions of specific individuals who have left a lasting imprint on families working with Senior Helpers. One reviewer singles out Abby, Bob, and the broader staff for their dedication, kindness, and thoughtful guidance in honoring a mother's wish to remain living at home. The tone conveys deep appreciation for a team that combines intelligent care with compassionate presence, a combination that makes a difficult transition more manageable for families facing aging in place.

Other reviewers describe Senior Helpers in even more general terms, noting that their experience was positive even if the timing wasn't ideal for initiating or expanding care at that moment. They describe the staff as friendly and helpful, and they convey a sense that, when future needs arise, they would certainly consider Senior Helpers again. In some instances, families mention practical, ongoing arrangements - such as twice-weekly visits of a few hours on specific days - that have proven to be a good fit for current circumstances, reinforcing the idea that flexible scheduling and steady, predictable care can align well with family needs.

Taken together, the collection of reviews paints a clear, multi-faceted portrait of home-care services in the Chicago area. Across Visiting Angels and Senior Helpers, families praise the core attributes that matter most in in-home care: compassionate, dependable caregivers; responsive and attentive management; and a willingness to tailor services to fit individual needs. The path to excellent care, as these reviews suggest, often involves patience and a collaborative search for the right caregiver match. When the right person is in place, families report a meaningful reduction in burden and a renewed sense of security for their loved ones. While challenges such as staff turnover and the logistics of caregiver scheduling exist, the overall message is one of trust, gratitude, and strong endorsement for these agencies as valuable partners in aging at home.

Restaurants

• Chipotle Mexican Grill (0.3 miles)
• Charlie Beinlich's (0.9 miles)
• Ravinia Festival (1.7 miles)
• P.F. Chang's China Bistro (2 miles)
• Piero's Pizza (2.1 miles)
• Chick-Fil-A (2.5 miles)
• McDonald's (2.7 miles)

Places of Worship

• Congregation Solel (1.8 miles)
• North Shore Congregation Israel (1.9 miles)
• Baha'i House of Worship (6.9 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• Walgreens (3.7 miles)
• Walgreens (3.8 miles)

Physicians

• Northwestern Memorial Physicians Group (2.3 miles)
• NorthShore Medical Group (2.5 miles)
• Stuart Bergman-Bock MD - Northshore University Health Systems (7.8 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (8.6 miles)
• North Shore Physicians Group (8.7 miles)

Parks

• West Ridge Center (2.4 miles)
• Briarwood Park (2.4 miles)
• Clarkson Park (2.5 miles)
• Sunset Park (3.6 miles)
• South Park (4.2 miles)
• Fort Sheridan Forest Preserve (6.1 miles)
• Leahy Park (7.4 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (3.4 miles)
• Starbucks (3.5 miles)
• Starbucks (4.3 miles)
• Starbucks (5.6 miles)
• Starbucks (5.7 miles)
• Starbucks (8 miles)

Transportation

• Metra (3.3 miles)
• Metra (3.8 miles)
• CTA-Linden (6.7 miles)
• Metra (7.5 miles)
• Metra (9.5 miles)

Hospitals

• Glenbrook Hospital (4.3 miles)
• Lake Forest Hospital (9 miles)
• Northwestern Lake Forest Hospital (9.2 miles)
• Saint Francis Hospital (9.4 miles)

Theaters

• Regal Lincolnshire & Imax (7.9 miles)
• AMC Village Crossing Theatre (8.8 miles)