Synergy Homecare is a senior community in Chicago, IL.
Information last verified:
233 E. Erie St. Suite # 407, Chicago, IL 60611
For more information about senior living options: (866) 208-4318
4.8 from 73 reviews
5 stars
67
4 stars
2
3 stars
0
2 stars
0
1 stars
4
Overall Review of Synergy Homecare
common3 reviews mention this
Caregivers feel well matched
Residents and families describe a careful caregiver fit that helps them feel comfortable at home.
Several reviews focus on how Synergy takes the time to learn needs and then match caregivers accordingly. Families mention compatibility as a reason care worked well day to day, and another reviewer specifically credits the intake process for finding the right fit. Others describe being thoroughly interviewed and matched to a caregiver who was kind and professional.
common5 reviews mention this
Support for recovery after surgery
Residents and families describe dependable support during recovery after surgery and rehabilitation.
Multiple reviews mention Synergy providing care right after medical procedures, including help that supports recovery and daily functioning. Reviewers describe nursing and caregivers who were professional and supportive after shoulder surgery, and help arranged for post-surgery needs at home. There are also accounts of overnight support for stroke rehabilitation and additional examples of caregivers stepping in quickly after major surgery while care needs were evolving.
common6 reviews mention this
Communication and responsiveness stand out
Reviews repeatedly highlight fast responses and clear communication throughout care.
A recurring theme in the reviews is that Synergy is easy to reach and responds quickly to questions or concerns. Several reviewers mention excellent or clear communication, including checking in about needs and providing straightforward updates. Others specifically call out quick replies and a no-games approach to laying out what they could do.
caveat3 reviews mention this
Some concerns about reliability
A minority of reviews raise serious concerns about honesty, responsiveness, and safety.
While many reviews are positive, three negative reviews describe major problems. One alleges unethical behavior and deception involving backup care, another complains that the agency would not respond by email, and a third warns about caregiver competence and medication issues. These reports also include claims of missed escalation of health concerns, which is a serious safety concern for families evaluating care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Chicago Midway (10 miles away)
Chicago O'Hare International (16 miles away)
Nearby Metro Stations
Chicago
Clark/Division
Clark/Lake
Grand
Lake
Merchandise Mart
Monroe
State/Lake
Washington
Washington/Wabash
Nearby Places of Interest
Hospitals
Shirley Ryan AbilityLab (0.1 miles)
Ann & Robert H. Lurie Children's Hospital of Chicago (0.2 miles)
Rush University Medical Center (2.8 miles)
University of Illinois Hospital & Health Sciences System (3 miles)
John H Stroger Jr Hospital (3.1 miles)
Advocate Illinois Masonic Medical Center (3.3 miles)
Cafes
Starbucks (0.2 miles)
Wildberry Pancakes & Cafe (0.6 miles)
Tiny Tapp & Cafe (0.7 miles)
Intelligentsia Coffee (0.7 miles)
Blue Bottle Coffee (0.9 miles)
Starbucks (3.4 miles)
Pharmacies
Walgreens (0.2 miles)
Walgreens (0.2 miles)
Walgreens (0.3 miles)
Walgreens (0.5 miles)
Walgreens (0.5 miles)
CVS Pharmacy (0.6 miles)
Walgreens (0.7 miles)
Restaurants
Giordano's (0.3 miles)
Eataly (0.3 miles)
The Purple Pig (0.3 miles)
Ghirardelli Ice Cream and Chocolate Shop (0.4 miles)
Tao Chicago Restaurant (0.4 miles)
Rossi's Liquors (0.5 miles)
Portillo's Hot Dogs (0.5 miles)
Parks
Maggie Daley Park (0.7 miles)
Grant Park - Butler Field (0.9 miles)
Grant Park (1.3 miles)
Mary Bartelme Park (1.8 miles)
Chicago Lakefront (2 miles)
Coliseum Park (2.2 miles)
Skinner Dog Park (2.3 miles)
Transportation
CTA - Clark/Lake (0.8 miles)
Van Buren Street Metra & South Shore Trains (1.2 miles)
Cta (1.2 miles)
Ogilvie Transportation Center (1.3 miles)
Jamba Union Station / Chicago (1.4 miles)
Metra - LaSalle Street (1.5 miles)
CTA - Clinton (1.6 miles)
Physicians
Lincoln Park Dental Specialists (1.8 miles)
University of Illinois Mile Square Health Center: Near West Side (3 miles)
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Chicago Midway (10 miles away)
Chicago 
Luxurious urban senior living with extensive amenities and a vibrant activities calendar in central Chicago.
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