Metroplex, Inc. in Chicago, IL

Pros

• Carr Workplaces provides great service to tenants.
• Tenants are greeted by name every morning and receive attentive care.
• It is the best place to work, with amazing and helpful staff.
• The service quality is consistently warm and excellent.
• The team makes setting up and managing spaces easy and stress-free.
• The workspaces are beautiful with incredible views and a highly supportive team.
• The booking process is effortless and communication with management is seamless.
• The offices are spacious, clean, well-lit, and comfortable with reliable Wi-Fi.
• The staff are extremely accommodating, responsive, friendly, and professional, making events run smoothly.

Cons

• The glare from the views is hard to avoid.
• The service and attentiveness are not great.
• It is very expensive, especially with parking.
• In D.C., customer service was inconsistent to non-existent.
• The first experience in D.C. was a nightmare.

Review

This community is the right fit for professional services firms, boutique consultancies, and distributed teams that must present a polished, hospitality-forward image to clients while maintaining flexible, short- to mid-term office or meeting-space needs. Located at a premier Chicago address in the AON Center, Metroplex, Inc.’s Chicago site offers a range of spaces, private offices, conference rooms, and day offices, paired with comprehensive on-site support. The model is built for hosting clients, running offsite training, or serving as a temporary foothold while a longer lease is being secured. What stands out here is a consistently service-driven culture: a team that treats each booking like a high-priority engagement and a community that feels more like a well-oiled concierge operation than a bare-bones lease. The result is dependable ease: bookings that flow through an intuitive app, spaces that are ready when needed, and staff who anticipate needs rather than merely respond to them.

That said, the option isn’t for everyone. Teams that need bare-bones space on a strict budget should look elsewhere, because the premium service tier comes with a commensurate price tag. Parking costs and the premium for premium amenities can accumulate quickly, especially for clients or staff who drive in for multi-day meetings. For those prioritizing maximum private square footage or long-term cost control over hospitality and on-site event support, traditional leases or more cost-conscious coworking alternatives will deliver better value. In short, if the goal is to maximize the bottom line with minimal frills, there are more economical paths. If, instead, the aim is to project credibility with clients and to run high-touch programs with ease, this community earns its keep.

The strongest justification for choosing this community lies in people and process. The service ethos is palpable. Jamie Janata, Vanessa Campos, and Connor Doyle, along with a broad team described repeatedly as the A-team, deliver a level of attentiveness that translates into smoother events, faster problem-solving, and fewer administrative headaches. Several reviews recount flawless catering for trainings, flawless on-site execution for multi-day workshops, and proactive space management that frees clients to focus on content and relationships rather than logistics. The booking experience itself is highly praised, with a seamless app and consistent, professional communication that makes large blocks of time feel like a managed, premium service rather than a rental. The spaces reflect this care: well-lit, comfortable, and thoughtfully organized for meetings, trainings, and client demos, with common areas and kitchens that feel purpose-built for collaboration rather than generic office chaos.

There are, however, tangible tradeoffs to weigh. Price remains the most salient con for cost-conscious buyers, and parking can add a meaningful line item to the overall spend. One review specifically notes the monthly outlay can feel steep given the parking realities, while another speaks to glare on certain vistas, an aesthetic and comfort consideration that can affect long sessions or large screen displays in some rooms. While these drawbacks do not negate the value delivered by the staff and spaces, they do remind prospective clients to budget accordingly and to choose room configurations that minimize glare. The Chicago location does not suffer from service inconsistency; rather, it consistently outperforms many peers, which makes the higher price feel justifiable to teams that rely on dependable support and high-end presentation capacity.

When evaluating pros against cons, the clear calculus favors teams that need reliable, client-ready environments and heavy on-site collaboration. The service edge, staff responsiveness, room availability for large groups, on-demand catering, and ready-to-go training facilities, translates into tangible time savings and enhanced meeting outcomes. For firms that regularly host clients, run offsite workshops, or need a flexible but polished footprint for short-term engagement, the premium becomes a strategic amplifier: it streamlines planning, elevates client perception, and reduces friction in every interaction. Even the occasional glare or parking premium can be tolerated as a reasonable trade for access to high-quality spaces, consistent personnel support, and a venue that can scale from a few hours to multi-day events without breaking the flow.

In practical terms, this community is best approached as a scalable, service-first solution for interim or project-based needs rather than a bargain-basement office substitute. It shines for client-facing contexts, sales kickoffs, trainings, and executive-facing meetings where first impressions matter and operational headaches matter less when a trusted team has already laid the groundwork. The recommended decision framework centers on: (1) whether the organization benefits from hospitality-level service and turnkey event support, (2) whether there is a regular cadence of meetings or trainings that justify flexible, on-demand space, and (3) whether the budget accommodates the premium associated with seamless booking, attentive staff, and premium catering. For firms needing a dependable, landlord-like relationship with minimal friction, this is a compelling match. For those prioritizing raw cost savings or long-term guaranteed space without concierge-level services, alternatives should be explored sooner rather than later.

This neighborhood in Chicago offers a convenient and diverse array of amenities for senior living. With multiple pharmacies within walking distance, accessing medications and healthcare essentials is easily manageable. The proximity to cafes provides opportunities for socializing and enjoying leisurely meals, while nearby parks offer green space for relaxation and outdoor activities. A variety of restaurants cater to different tastes, and the area benefits from easy access to public transportation options. There are also reputable hospitals and physicians nearby for any medical needs. Overall, this neighborhood provides a well-rounded living environment with a mix of practical conveniences and recreational opportunities for seniors looking to reside in an urban setting.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.3 miles)
• Walgreens (0.4 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (0.8 miles)
• Walgreens (0.8 miles)

Cafes

• Wildberry Pancakes & Cafe (0.1 miles)
• Intelligentsia Coffee (0.2 miles)
• Tiny Tapp & Cafe (0.4 miles)
• Starbucks (0.6 miles)
• Blue Bottle Coffee (0.8 miles)

Parks

• Maggie Daley Park (0.2 miles)
• Grant Park - Butler Field (0.4 miles)
• Grant Park (0.7 miles)
• Chicago Lakefront (1.5 miles)
• Mary Bartelme Park (1.5 miles)
• Coliseum Park (1.6 miles)
• Northerly Island (1.8 miles)

Restaurants

• Emerald Loop Bar and Grill (0.3 miles)
• Ghirardelli Ice Cream and Chocolate Shop (0.3 miles)
• The Dearborn (0.4 miles)
• The Purple Pig (0.4 miles)
• Columbia Yacht Club (0.4 miles)
• Miller's Pub (0.4 miles)
• Rossi's Liquors (0.5 miles)

Transportation

• CTA - Clark/Lake (0.5 miles)
• Van Buren Street Metra & South Shore Trains (0.6 miles)
• Cta (0.8 miles)
• Metra - LaSalle Street (1 miles)
• Ogilvie Transportation Center (1 miles)
• Jamba Union Station / Chicago (1 miles)
• CTA - Clinton (1.2 miles)

Hospitals

• Shirley Ryan AbilityLab (0.6 miles)
• Ann & Robert H. Lurie Children's Hospital of Chicago (0.8 miles)
• Rush University Medical Center (2.5 miles)
• University of Illinois Hospital & Health Sciences System (2.7 miles)
• John H Stroger Jr Hospital (2.9 miles)

Physicians

• Lincoln Park Dental Specialists (2.4 miles)
• University of Illinois Mile Square Health Center: Near West Side (2.9 miles)
• Illinois Eye Institute (3.5 miles)

Theaters

• Regal Webster Place (3.4 miles)