Metroplex, Inc.

Pros

• The staff are competent and responsive to clients' needs.
• Jamie Janata and the Carr Workplaces team are extremely responsive, kind, and accommodating.
• The spaces are beautiful with incredible views, and the team will assist in any way they can.
• The offices are spacious, clean, well-lit, and extremely comfortable.
• The Wi?Fi is extremely fast and reliable.
• The training rooms and facilities are beautiful and incredibly comfortable.
• The service level is outstanding, with staff who are friendly, professional, and attentive.

Cons

• The glare is hard to avoid.
• The service and attentiveness were not great.
• Prices are very high, especially with parking.
• In D.C., customer service was inconsistent and sometimes non-existent.
• The D.C. experience was a nightmare.

Review

The collection of experiences with Carr Workplaces centers on a consistent pattern: excellent people, outstanding hospitality, and well-appointed workspaces that accommodate everything from short-term meetings to longer office needs. While there are a few caveats noted - such as glare in certain spaces and a sense that pricing can be steep, especially when parking is factored in - the overarching impression across multiple locations and interactions is one of professional, attentive service that genuinely enhances how clients get work done. The AON Center in Chicago is repeatedly highlighted as a location where the combination of space, service, and convenience comes together in a way that leaves a lasting positive impression.

At the heart of all the praise is the team. Jamie Janata, in particular, is repeatedly named as a standout leader who mobilizes a culture of responsiveness and care. Colleagues like Connor Doyle and Giovanny receive frequent commendations for being proactive, friendly, and ready to assist with almost any request. Several reviews characterize the Carr team as the "A-team," noting that staff members are not only professional and capable but also genuinely warm and welcoming. The consistency of service - whether you're hosting a 20-person offsite, running a multi-day training, or simply needing quick help with a scheduling change - appears to hinge on the same dependable, people-first approach that clients return for year after year.

The physical spaces themselves are repeatedly described as spacious, clean, and comfortable, with good lighting and a welcoming atmosphere. Clients note that conference rooms, kitchens, and individual offices are well-furnished and well-maintained, contributing to a professional yet comfortable work environment. The locations offer more than just desks; the spaces are praised for views, quiet corners for focused work, and the ability to host teams of varying sizes. The AON Center location, in particular, is highlighted for its convenient urban setting and the sense of quality it conveys the moment you walk in.

When it comes to events and meetings, Carr Workplaces earns high marks for both logistics and service. Several reviews recount successful offsite gatherings, multi-day trainings, and 4-day workshop sessions where every detail was anticipated and smoothly executed. Clients appreciate that Carr staff can adapt the space to evolving needs - whether that means providing additional rooms for smaller sessions, accommodating late arrivals, or ensuring on-site amenities like catering and beverages are timely and reliable. The service goes beyond basic hospitality, with attention to things like timely coffee service, fresh-ground Starbucks options, and refreshments that help keep participants energized and engaged throughout long sessions.

Technology and operational flow are also frequently praised. The booking process is described as effortless and intuitive, largely because of an integrated app that handles reservations, scheduling, and communications with the management team. High-speed Wi-Fi and well-designed common spaces contribute to a productive workday, and guests often note how the environment supports both collaboration and quiet, focused work. The combination of dependable internet, accessible meeting spaces, and a steady supply of coffee and water helps teams maintain momentum throughout their engagements, whether they're in town for a single day or staying for a longer period.

A strong thread through the reviews is the sense that Carr Workplaces is especially valuable for remote or distributed teams needing flexible spaces across cities. For one company, the ability to host a large group in a Chicago location and then rely on the team to adjust rooms and logistics for different sessions was a dream come true. Others describe using Carr as their preferred venue for client meetings and project checkpoints - an entire ecosystem designed to simplify planning and execution for businesses that operate across multiple locations. Several customers credit Carr with significantly contributing to the success and smooth execution of their events or ongoing work, underscoring the platform's role as a reliable partner rather than just a vendor.

Despite the overwhelmingly positive tone, there are a few counterpoints worth noting. A couple of reviews mention glare in some spaces and perceive the pricing as high, especially when parking is factored in. These are real considerations for some clients and can affect the overall value equation depending on the specific needs and budget. Nevertheless, even among these caveats, the sentiment remains that the quality of service and the standard of care delivered by the Carr team often outweigh the costs, particularly for organizations seeking a polished, professional environment that can scale with their activities.

In closing, for small to mid-sized businesses seeking flexible, well-equipped office and meeting spaces, Carr Workplaces emerges as a strong contender. The Chicago AON Center location is repeatedly celebrated for its combination of premium spaces, fast and courteous service, and a team that consistently anticipates needs and goes the extra mile. With praised leadership from Jamie Janata and dependable support from colleagues like Connor Doyle, Giovanny, and Vanessa Campos, clients feel empowered to host important events, run training sessions, and maintain productive workdays with a sense of ease and confidence. For organizations that prize hospitality, reliability, and a high standard of service, Carr Workplaces often proves to be a worthwhile partner, even when pricing considerations require careful budgeting and planning.

This neighborhood in Chicago offers a convenient and diverse array of amenities for senior living. With multiple pharmacies within walking distance, accessing medications and healthcare essentials is easily manageable. The proximity to cafes provides opportunities for socializing and enjoying leisurely meals, while nearby parks offer green space for relaxation and outdoor activities. A variety of restaurants cater to different tastes, and the area benefits from easy access to public transportation options. There are also reputable hospitals and physicians nearby for any medical needs. Overall, this neighborhood provides a well-rounded living environment with a mix of practical conveniences and recreational opportunities for seniors looking to reside in an urban setting.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.3 miles)
• Walgreens (0.4 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (0.8 miles)
• Walgreens (0.8 miles)

Cafes

• Wildberry Pancakes & Cafe (0.1 miles)
• Intelligentsia Coffee (0.2 miles)
• Tiny Tapp & Cafe (0.4 miles)
• Starbucks (0.6 miles)
• Blue Bottle Coffee (0.8 miles)

Parks

• Maggie Daley Park (0.2 miles)
• Grant Park - Butler Field (0.4 miles)
• Grant Park (0.7 miles)
• Chicago Lakefront (1.5 miles)
• Mary Bartelme Park (1.5 miles)
• Coliseum Park (1.6 miles)
• Northerly Island (1.8 miles)

Restaurants

• Emerald Loop Bar and Grill (0.3 miles)
• Ghirardelli Ice Cream and Chocolate Shop (0.3 miles)
• The Dearborn (0.4 miles)
• The Purple Pig (0.4 miles)
• Columbia Yacht Club (0.4 miles)
• Miller's Pub (0.4 miles)
• Rossi's Liquors (0.5 miles)

Transportation

• CTA - Clark/Lake (0.5 miles)
• Van Buren Street Metra & South Shore Trains (0.6 miles)
• Cta (0.8 miles)
• Metra - LaSalle Street (1 miles)
• Ogilvie Transportation Center (1 miles)
• Jamba Union Station / Chicago (1 miles)
• CTA - Clinton (1.2 miles)

Hospitals

• Shirley Ryan AbilityLab (0.6 miles)
• Ann & Robert H. Lurie Children's Hospital of Chicago (0.8 miles)
• Rush University Medical Center (2.5 miles)
• University of Illinois Hospital & Health Sciences System (2.7 miles)
• John H Stroger Jr Hospital (2.9 miles)

Physicians

• Lincoln Park Dental Specialists (2.4 miles)
• University of Illinois Mile Square Health Center: Near West Side (2.9 miles)
• Illinois Eye Institute (3.5 miles)

Theaters

• Regal Webster Place (3.4 miles)