Advanced Care Inc in Chicago, IL

Pros

• Advanced Care is a great company.
• The staff are very friendly and pleasant to work with.
• The company is highly recommended.
• The company is professional, clean, and staffed with friendly personnel.
• Advanced Care provides in-home care that keeps clients in their own homes.
• Advanced Care is easy to work with and delivers excellent in-home care, with professional and helpful staff.
• The staff at Advanced Care are extremely friendly and professional, and routinely go above and beyond for clients.
• The care from Advanced Care is exceptional and deeply appreciated.
• The staff go above and beyond, are very professional and extremely helpful, and make families comfortable during difficult times.
• The staff are extremely professional and helpful, providing a safe and comfortable experience.
• The caregivers are very professional, trustworthy, compassionate, and dependable.
• The staff and management at Advanced Care LLC provide care that is nothing short of a blessing.

Cons

• The reviewer describes management as the worst they’ve ever experienced, saying they won’t listen to concerns or report issues.
• They allege they were exposed to Covid-19 by a client family member and that management didn’t care, telling them to quarantine if they wanted to stay, otherwise they could return to work.
• Yelena from management is described as rude and unprofessional, walking away and not listening to safety concerns.
• The reviews claim the office staff are not good and the workplace is sketchy, with employees constantly speaking Russian and unclear on job expectations.
• They report a lack of employee trainings, making it unclear how medications are administered or how to assist residents correctly.

Review

Advanced Care Inc is best suited for families who want to keep a loved one at home while receiving steady, personalized in-home care. The service is built around approachable, professional caregivers who show up reliably with a friendly, compassionate demeanor. For seniors who prize continuity, staying in familiar surroundings, maintaining routines, and avoiding the upheaval of a nursing facility, this provider offers a practical, hands-on option. The care model emphasizes companionship, daily living assistance, and safety oversight delivered through a team that many families describe as easy to work with and genuinely devoted to the client’s well‑being. In short, it fits households seeking flexible, humane home care rather than a facility environment.

However, families should be aware that experiences are not uniformly flawless. Several reviews flag management and communication as areas that can complicate the experience. Some clients describe slower responsiveness and uneven follow-through from the office, with a sense that concerns are not always prioritized by leadership. Language barriers and unclear staff roles were noted by a portion of clients, raising questions about consistency and safety in day-to-day operations. For households requiring formalized oversight, strictly standardized procedures, and documented multilingual training, especially around medications and safety, these concerns argue for shopping more options or insisting on concrete protections before committing.

On the plus side, the core strengths are hard to ignore. The staff are repeatedly described as exceptionally friendly, professional, and attuned to families’ needs. Caregivers are seen as going above and beyond, delivering practical help with daily activities while maintaining a warm, respectful demeanor. Scheduling flexibility is a recurring theme, making it easier to align with hospital discharges, doctor visits, and family routines. That blend of genuine care and reliable availability often translates into calmer days for both the client and the family, creating real value when the caregiver match clicks.

Yet the most meaningful caveat centers on management and process gaps. The strongest care stories sit alongside warnings that leadership may not always listen promptly to concerns, and that communication can feel uneven. Reported gaps in formal training and clarity about procedures for medications or mobility assistance raise legitimate safety questions for prospective clients. Language and cultural differences within the office can complicate expectations, especially when straightforward English communication is favored. These realities mean care quality can be outstanding in practice, but the administrative framework may require vigilant family oversight to ensure plans stay aligned with evolving needs.

Practical decision steps help translate these insights into a solid choice. Before committing, request a written care plan with named caregivers, expected visit rhythms, and clear escalation contacts; insist on supervisor involvement and ongoing support from a case manager. Arrange to meet the actual caregiver(s) assigned, and review credentials and training, particularly around medications and safety. Seek targeted references about responsiveness and problem-solving from office staff, not only bedside care. Clarify languages spoken on shifts and confirm a plan for direct, timely communication. If possible, pursue a short trial period to gauge how management handles concerns and how well the team coordinates with medical providers and family members.

In sum, Advanced Care Inc offers a compelling option for families prioritizing warm, capable in-home care with flexible scheduling and a proven ability to stabilize a loved one’s daily routine. The caregivers’ professionalism and genuine compassion are the strongest arguments for choosing this provider. At the same time, potential clients should anchor expectations to the reality of an administrative side that can wobble; ensure robust training, clear communication channels, and direct accountability from management. For households that prize home-based care and are prepared to demand structure and transparency, this is a strong, practical pick. If those guarantees cannot be met, exploring alternatives, such as an assisted living setting or another home health provider with stronger admin discipline, is prudent.

Restaurants

• The Dearborn (0.1 miles)
• Miller's Pub (0.3 miles)
• Emerald Loop Bar and Grill (0.3 miles)
• RPM Seafood (0.4 miles)
• Rossi's Liquors (0.5 miles)
• Gibsons Italia (0.5 miles)
• Ghirardelli Ice Cream and Chocolate Shop (0.5 miles)

Transportation

• CTA - Clark/Lake (0.2 miles)
• Cta (0.3 miles)
• Ogilvie Transportation Center (0.5 miles)
• Jamba Union Station / Chicago (0.5 miles)
• Van Buren Street Metra & South Shore Trains (0.6 miles)
• Metra - LaSalle Street (0.6 miles)
• CTA - Clinton (0.7 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.8 miles)
• Walgreens (0.8 miles)
• Walgreens (0.9 miles)

Cafes

• Tiny Tapp & Cafe (0.3 miles)
• Intelligentsia Coffee (0.3 miles)
• Wildberry Pancakes & Cafe (0.4 miles)
• Blue Bottle Coffee (0.5 miles)
• Starbucks (0.8 miles)

Parks

• Maggie Daley Park (0.6 miles)
• Grant Park - Butler Field (0.7 miles)
• Grant Park (0.8 miles)
• Mary Bartelme Park (1 miles)
• Coliseum Park (1.4 miles)
• Skinner Dog Park (1.6 miles)
• Skinner Bark Park (1.6 miles)

Hospitals

• Shirley Ryan AbilityLab (1 miles)
• Ann & Robert H. Lurie Children's Hospital of Chicago (1 miles)
• Rush University Medical Center (2.1 miles)
• University of Illinois Hospital & Health Sciences System (2.2 miles)
• John H Stroger Jr Hospital (2.4 miles)

Physicians

• University of Illinois Mile Square Health Center: Near West Side (2.5 miles)
• Lincoln Park Dental Specialists (2.5 miles)
• Illinois Eye Institute (3.3 miles)

Theaters

• Regal Webster Place (3.2 miles)