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4.5 from 28 reviews
5 stars
23
4 stars
2
3 stars
0
2 stars
0
1 stars
3
Overall Review of Advanced Care Inc
common14 reviews mention this
Caregivers are friendly and professional
Caregivers are consistently described as friendly, professional, and compassionate.
Many families describe the team as friendly and professional, and they emphasize how dependable the caregivers felt during a difficult time. Several reviews also mention attentiveness to needs and concerns, along with respectful, courteous communication. A few negative reviews focus on management or training, but the majority of comments center on caring support from the staff.
differentiator2 reviews mention this
In-home care helps avoid moves
In-home care is a key reason families consider this service.
One family specifically shared that they wanted help without moving a loved one to a nursing home, and they thanked the team for watching over their grandfather at home. Another review directly praises the company for providing excellent in-home care and highlights professionalism and helpful staff as part of that experience.
common3 reviews mention this
Comfort and safety come up often
Residents and families describe the experience as safe and comfortable.
Several reviews connect the care experience to comfort and safety. One reviewer said their family was made comfortable during a troubling time, and another called the experience safe and comfortable. A third review describes the caregivers as compassionate and dependable, which aligns with that comfort-first feedback.
common4 reviews mention this
Easy to work with
Families frequently describe the team as easy to work with and responsive to calls.
A number of reviewers mention that the company is easy to work with and that staff remain helpful when support is needed. Reviews also cite flexibility around scheduling and courteous professionalism when contacting the team. Taken together, the buying experience and day-to-day coordination are described as smooth from multiple perspectives.
caveat2 reviews mention this
Management and training concerns
Some reviews raise concerns about management decisions and employee training.
A couple of reviewers report serious problems, including management not addressing safety concerns during a COVID exposure and an overall lack of confidence in training. One review questions whether employees are trained for medication administration and appropriate assistance needs. These comments stand out against many positive reviews, but they are specific enough to note as a recurring risk for families to ask about.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Chicago Midway (9 miles away)
Chicago O'Hare International (16 miles away)
Nearby Metro Stations
Adams/Wabash
Chicago
Clark/Lake
Clinton
Grand
Harold Washington Library-State/Van Buren
Harrison
Jackson
Lake
LaSalle
LaSalle/Van Buren
Merchandise Mart
Monroe
Quincy/Wells
State/Lake
Washington
Washington/Wabash
Washington/Wells
Nearby Places of Interest
Restaurants
The Dearborn (0.1 miles)
Miller's Pub (0.3 miles)
Emerald Loop Bar and Grill (0.3 miles)
RPM Seafood (0.4 miles)
Rossi's Liquors (0.5 miles)
Gibsons Italia (0.5 miles)
Ghirardelli Ice Cream and Chocolate Shop (0.5 miles)
Transportation
CTA - Clark/Lake (0.2 miles)
Cta (0.3 miles)
Ogilvie Transportation Center (0.5 miles)
Jamba Union Station / Chicago (0.5 miles)
Van Buren Street Metra & South Shore Trains (0.6 miles)
Metra - LaSalle Street (0.6 miles)
CTA - Clinton (0.7 miles)
Pharmacies
Walgreens (0.2 miles)
CVS Pharmacy (0.5 miles)
Walgreens (0.6 miles)
CVS Pharmacy (0.6 miles)
Walgreens (0.8 miles)
Walgreens (0.8 miles)
Walgreens (0.9 miles)
Cafes
Tiny Tapp & Cafe (0.3 miles)
Intelligentsia Coffee (0.3 miles)
Wildberry Pancakes & Cafe (0.4 miles)
Blue Bottle Coffee (0.5 miles)
Starbucks (0.8 miles)
Parks
Maggie Daley Park (0.6 miles)
Grant Park - Butler Field (0.7 miles)
Grant Park (0.8 miles)
Mary Bartelme Park (1 miles)
Coliseum Park (1.4 miles)
Skinner Dog Park (1.6 miles)
Skinner Bark Park (1.6 miles)
Hospitals
Shirley Ryan AbilityLab (1 miles)
Ann & Robert H. Lurie Children's Hospital of Chicago (1 miles)
Rush University Medical Center (2.1 miles)
University of Illinois Hospital & Health Sciences System (2.2 miles)
John H Stroger Jr Hospital (2.4 miles)
Physicians
University of Illinois Mile Square Health Center: Near West Side (2.5 miles)
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Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
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