660 South 2nd West, Rexburg, ID 83440
For more information about senior living options: (866) 208-4318
Overall Review of Rexburg Care and Rehabilitation Center
Pros
The nursing staff seemed to be very nice.- The aides were very sweet and helped dress her.
- The staff always greet visitors with a smile and have something nice to say.
- Everyone who works there cares about the residents and does the best they can under the guidelines.
- It is one of the best nursing and rehabilitation places in East Idaho.
- The physical therapy department can't be beat.
- They are a preferred provider and deserve more recognition.
- All of the managers are super friendly and are team players.
- The staff are really nice and caring.
Cons
There was zero help; Kelsey provided no information.- The institution had horrible customer service and was especially bad for those who needed the most help.
- Temple View Transitional Care Center was rundown and not clean.
- It seemed unprofessional and uncaring toward patients, making it hard to reach staff.
- Someone at Temple View Transitional Care Center had not allowed a fentanyl patch for the patient the night before, which was wrong.
- The processes and communications were questionable and led to poor healthcare.
Review
This community is best suited for families pursuing a short-term post-acute rehab plan where the therapy regimen is the centerpiece and caregivers demonstrate consistent warmth. The strongest advantage is a therapy-focused environment that can deliver meaningful mobility gains, supported by staff who greet residents with kindness and stay engaged with progress. For seniors who can participate actively in rehabilitation and for families willing to stay involved in the daily plan, Rexburg Care and Rehabilitation Center can produce tangible improvements in a matter of weeks.
On the flip side, this center may not meet expectations for those who rely on precise medication management and consistently prompt administrative communication. Multiple accounts describe medication delays, prescriptions not reaching the bedside at discharge, and difficulty reaching someone who can answer questions. These patterns point to vulnerabilities in front-line coordination that will frustrate families demanding reliable oversight and formalized processes, especially for residents with complex medical needs.
Still, the core strengths do offset the worst of the concerns in key ways. When therapy is active, residents report real gains; one former patient recovered movement they had lost elsewhere after a single day of therapy, and many reviewers praise the physical therapy team as outstanding. The care culture among staff rings true in several testimonials: aides and nurses who are friendly, patient, and willing to go the extra mile within the facility’s guidelines. Those improvements can compensate for occasional missteps, particularly for families prioritizing rehabilitation outcomes over flawless administration.
A number of residents and families credit the facility with dependable kindness and respectful treatment, staff who greet every visitor with a smile and colleagues who pitch in to resolve problems quickly. Management is portrayed as approachable and collaborative, with those who work there described as team players who strive to fix issues when they arise. In the most favorable narratives, Rexburg Care and Rehabilitation Center stands out as a strong nursing and rehab option in East Idaho, especially for rehab-focused care.
However, the negative threads cannot be ignored. Several reviews describe a pattern of administrative inefficiency and communication gaps that undermine care, including delays in medication management and difficulty obtaining timely feedback. These issues do not erase the positive momentum in therapy, but they create real risk for residents who require strict oversight. Families should insist on a dedicated care coordinator, confirm medication administration protocols in writing, and schedule regular status checks to catch issues early.
Bottom line: Rexburg Care and Rehabilitation Center can be a strong fit for rehab-focused seniors who value hands-on therapies and a friendly, engaged staff, provided expectations are calibrated around administrative reliability. For those who prioritize consistent medication handling, transparent communication, and a no-surprises discharge experience, alternatives with stronger front-end processes may be prudent. Prospective families should visit, talk to therapists about goals, request a single point of contact for coordination, and compare local options to ensure the chosen path aligns with the resident’s medical needs and the family’s capacity to stay involved.
21 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Idaho Falls Regional (25 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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