Palouse Hills Assisted Living

Pros

• The facility, Palouse Hills, is dedicated to providing excellent care at a competitive price.
• Residents experience low turnover and consistent staffing, contributing to a familiar and supportive environment.
• Volunteers contribute to a high staff-to-resident ratio, enhancing the quality of care.
• Residents are generally happy and well-cared for, with positive experiences reported by family members.
• The community is clean and well-maintained, fostering a pleasant living atmosphere.
• The administrator is actively involved in activities and meals, indicating strong engagement with residents.
• Overall satisfaction with the cheerful and caring nature of the community is expressed by residents and families alike.

Cons

• The facility is very expensive and does not accept Medicare.
• The reviewer has not been impressed with the training provided to the staff.
• There is disappointment with the quality of food served most of the time.
• The reviewer believes there should be more real nurses handling medications.

Review

Palouse Hills has garnered a reputation as a commendable facility among its residents and their families, showcasing a number of strengths that contribute to the overall satisfaction. Many reviewers have highlighted the dedication of the staff and management, particularly noting that the facility is more affordable compared to others in the area. This affordability, coupled with a low employee turnover rate, suggests a strong sense of commitment among personnel. The long-standing presence of the lady who oversees operations has created an environment where familiarity and consistency thrive. Residents often see the same caregivers on a regular basis, reinforcing trust and comfort for both them and their loved ones.

The abundance of volunteers at Palouse Hills further enhances the living experience for its residents. Reviewers appreciate this aspect because it allows for a favorable staff-to-resident ratio, ensuring that individuals receive ample attention and care. This commitment to providing personalized service translates into positive outcomes for residents; one review highlights how well an individual's father is thriving in this environment. The community aspect is also noteworthy—families feel reassured knowing that their loved ones are not only receiving quality care but are also surrounded by supportive peers.

While many residents find joy in their experience at Palouse Hills, some concerns have been raised regarding changes in administration. A new administrator has recently taken charge, leading to initial challenges within the facility's operations. However, it appears that this individual is making strides toward becoming more involved with residents by participating actively in activities and engaging with them during meals—a critical time for fostering connections among residents. Despite these hiccups, families have expressed optimism regarding future improvements as the administrator settles into their role.

Cleanliness emerges as another strong point for this facility; reviewers commend how well-maintained Palouse Hills remains overall. This aspect plays a crucial role in creating an inviting atmosphere where both residents and visitors feel comfortable navigating shared spaces. Furthermore, caregivers are frequently praised for their compassion and professionalism when attending to resident needs—again highlighting the importance placed on quality care within such communities.

However, not all reviews paint an entirely rosy picture; some residents voice dissatisfaction over training protocols given to staff members. There is concern regarding whether caregivers have received adequate preparation to provide optimal assistance across various needs effectively. Additionally, issues about food quality surface in several comments wherein personal expectations were unmet—suggesting an area ripe for improvement.

The cost factor remains significant as well; despite being relatively lower than nearby facilities at first glance, Palouse Hills does not accept Medicare payments, which may limit access for some potential residents who rely heavily on government aid programs. While many users are thankful for their residency experience—characterizing it as cheerful and caring—these few inconsistencies warrant further scrutiny from prospective clients looking into long-term care options.

In summary, Palouse Hills stands out as a primarily positive option within its market niche due largely to dedicated management and improving administration while offering numerous activities fueled by community support through volunteers—all contributing factors toward resident satisfaction levels reported thus far! Nonetheless addressing areas such as trained staffing provisions alongside food services should remain essential priorities if they hope to maintain high standards moving forward while continuing earning recommendations from current families relying upon them during transitional life phases!

This part of Moscow, Idaho offers a variety of amenities that may be beneficial for senior living. There are several restaurants within close proximity, offering a range of dining options. Additionally, pharmacies and medical facilities are easily accessible, providing necessary healthcare services. Nearby cafes provide opportunities for socializing and enjoying a cup of coffee. Places of worship offer spiritual support, while parks provide opportunities for outdoor recreation. The presence of theaters and hospitals add to the convenience and comfort of living in this area. Transportation options are also available for easy travel around the city. Overall, this part of Moscow presents a well-rounded community with resources that cater to the needs of seniors.

Restaurants

• Sonic Drive-In (0.8 miles)
• Locogrinz Hawaiian Plate Lunch (1.1 miles)
• Lodgepole (1.1 miles)
• Humble Burger (1.1 miles)
• Champions Grill & Bar (1.2 miles)
• Red Bento (1.2 miles)
• Maialina Pizzeria Napoletana (1.3 miles)

Pharmacies

• Walgreens (0.8 miles)
• Rosauers Supermarkets (0.8 miles)
• Marketime Drugs (1.2 miles)
• Hodgins Drug & Hearing (1.2 miles)
• Safeway Food & Drug (1.9 miles)
• Sid's Professional Pharmacy (8.6 miles)
• Northwest Pharmacy Service (8.6 miles)

Cafes

• Dutch Bros Coffee (0.9 miles)
• Bucer's Coffee House Pub (1.1 miles)
• Journey's End Cafe (1.2 miles)
• The Bean Farm (1.7 miles)
• Starbucks (8.2 miles)
• Roost Coffee & Market (8.7 miles)
• Thomas Hammer Coffee Roasters (8.7 miles)

Physicians

• Moscow Medical (1 miles)
• Quickcare (1.2 miles)
• Inland Orthopaedic Surgery (1.3 miles)
• Moscow Family Medicine Pa (1.3 miles)
• Moscow Professional Center (1.4 miles)
• Brad J. Capawana, DPM (1.4 miles)
• Palouse Foot & Ankle Clinic (1.4 miles)

Places of Worship

• St Mary's Catholic Church (1 miles)
• Troy Lutheran Church (1.1 miles)
• First Presbyterian Church (1.2 miles)
• Christian Science Society (1.4 miles)
• Real Life Ministries Moscow (1.4 miles)
• White Pine Baptist Church (1.4 miles)
• The of Church of Christ Latter-Day St (1.6 miles)

Parks

• East City Park (1.1 miles)
• Friendship Square (1.2 miles)
• Lions Park (1.9 miles)
• Moscow Off Leash Dog Park (2.1 miles)
• Reaney Park (8.5 miles)

Theaters

• Kenworthy Performing Arts Centre (1.3 miles)
• Village Center Cinemasmoscow (2 miles)

Hospitals

• Gntman Medical Center Tol-Free (1.4 miles)
• Gritman Medical Center (1.4 miles)
• Gritman community wellness center (2.3 miles)
• Pullman Regional Hospital (8.6 miles)

Transportation

• Nevada & Washington Bus Stop (8.2 miles)
• U-Haul Neighborhood Dealer (8.2 miles)
• Pro Cab (8.4 miles)
• Alamo (8.4 miles)