Teton Valley Hospital Home in Ashton, ID

Pros

• The ER team at Teton Valley Hospital delivers an outstanding experience with quick triage and staff who are caring, professional, and compassionate.
• The staff are incredibly welcoming and kind.
• Dr. Mcune and the care team are absolutely amazing, making patients feel taken care of from start to finish.
• The vibe at TVH is awesome, with personable and knowledgeable doctors and staff.
• Megan, the director of the specialty clinic, goes above and beyond to help patients.
• The Swing-Bed program provides focused, holistic care with daily therapy and education.
• Out-of-state travelers report outstanding experiences and courteous care.
• The staff consistently treats patients and families with warmth, respect, and attentiveness.
• The nurses and doctors are described as caring, helpful, and professional.

Cons

• The service and care are described as terrible.
• The hospital operates on failed systems and needs updating.
• The facility is called a scam.
• Patients report being charged exorbitant amounts for very brief visits in dirty rooms.
• The billing department is described as robbery and uncaring toward patients.
• Billing is alleged to be upcoded with little to no explanation and poor callback times.
• Doctors and staff are accused of misdiagnosis and dismissiveness, with some reviewers feeling mocked.
• Some experiences describe rude, unprofessional staff and a lack of actual care.
• The hospital is often labeled overpriced and treating patients as numbers, with many recommending going elsewhere.

Review

Teton Valley Hospital Home in Ashton is best suited for families and travelers who prize immediate, compassionate emergency care and strong post-acute rehab options in a small-community setting. The ER staff earns consistent praise for attentiveness, clear explanations, and a patient-centered approach, and the Swing-Bed program provides meaningful daily therapy for stroke, hip, or other substantial recoveries. For locals and visitors alike, the hospital offers a hands-on, personable atmosphere, plus a network of clinicians who know the valley and work to keep care close to home. When this mix of proximity, kindness, and focused rehab matters most, TVH stands out as a pragmatic choice.

Those who should consider alternatives are primarily the cost-conscious and those with complex or high-acuity needs that may outstrip what a smaller facility can reliably deliver. If predictable, transparent billing, a straightforward pricing structure, and consistently rapid access to specialty care are non-negotiables, Rexburg, Idaho Falls, Jackson, or St. John's in Jackson may offer a more stable financial and clinical experience. Families facing chronic or multi-system conditions, or who rely heavily on precise diagnostic accuracy, may prefer larger systems with more extensive imaging, subspecialists, and predictable cost estimates. In short, TVH can handle many acute events, but for ongoing complexity, an alternative center may reduce risk.

On the plus side, the most frequent positives center on people. Across reviews, the nurses, doctors, and front-desk staff are repeatedly described as caring, respectful, and responsive, with patients noting welcome-to-care moments that ease anxiety during injuries or illness. The staff's willingness to go the extra mile - whether explaining treatment options, coordinating tests, or assisting families through the care pathway - helps transform stressful episodes into manageable experiences. The Swing-Bed program is highlighted as a standout asset, delivering intensive daily therapy and a patient-focused recovery plan that often makes home return possible sooner than expected.

Yet the experience is not without serious caveats. Billing and cost transparency are the most consistently troubling themes. Numerous reviews allege upcoding, inflated bills, and slow or nonresponsive billing communication, with some patients facing collections long after services were rendered. Misdiagnoses and delayed test results also surface in several accounts, along with reports of disconnected scheduling lines and difficulty obtaining timely answers. In aggregate, these issues erode trust and can turn a routine visit into a protracted financial and administrative ordeal, even when clinical care itself is solid.

The core tension is clear: the same staff who deliver compassionate, capable bedside care also can leave families frustrated when the financial and administrative side frays. The practical strength is that for many urgent situations and post-acute recovery, TVH's clinical teams provide thorough, focused care and an engaged rehab team that pushes toward meaningful functional gains. When visible, the positive clinical outcomes - shorter rehab timelines, swift stabilization, and effective patient education - can offset some of the administrative friction, but only if families are prepared to navigate billing questions and ensure all charges are clear and justified.

For families weighing the decision, the recommendation is to protect the upside while limiting exposure to the downside. If the priority is immediate, empathetic care and robust rehabilitation close to home, TVH remains a solid, practical option. But if predictability in cost, transparent estimates, and consistent diagnostic reliability are paramount, it is prudent to evaluate nearby alternatives and to enter any encounter with a written cost estimate and a clear plan for billing questions. In cases of acute injury or planned rehab, TVH can be a smart first stop; in cases where cost clarity or long-term diagnostic dependability is essential, the search should extend beyond Ashton to other regional hospitals with stronger billing transparency and broader subspecialty networks.

Ashton, Idaho is a peaceful small town with a strong sense of community and access to essential services. The town has convenient amenities such as pharmacies like Ashton Community Pharmacy and Falls Drug and Hardware, as well as healthcare facilities like Ashton Medical Clinic and Upper Valley Community Health Services. Places of worship such as Ashton Community United Methodist Church and Berean Baptist Church offer spiritual support, while restaurants like El Rincon and Ott's Place provide dining options. For outdoor recreation, Ashton City Park and Targhee National Forest are nearby. With Madison Memorial Hospital located about 23.5 miles away, residents can rest assured knowing that quality healthcare is within reach. Overall, Ashton offers a quiet and supportive environment for seniors looking to enjoy their retirement years.

Pharmacies

• Ashton Community Pharmacy (0 miles)
• Falls Drug and Hardware (13.9 miles)
• Albertsons Pharmacy (23.1 miles)
• Sav-On Pharmacy (23.1 miles)
• Walgreens (23.8 miles)
• Health Mart Pharmacy (24 miles)
• Broulim's Pharmacy (24 miles)

Physicians

• Ashton Medical Clinic (0 miles)
• Upper Valley Community Health Services (13.7 miles)
• St Anthony Medical Center (13.8 miles)
• Teton Radiology Madison (23.1 miles)
• Green Field Family Medicine (23.1 miles)
• Rexburg Medical Center (23.3 miles)
• Teton Medical Group (23.4 miles)

Places of Worship

• Ashton Community United Methodist (0.1 miles)
• Berean Baptist Church (0.1 miles)
• Church of Jesus Christ of Latter Day Saints (0.2 miles)
• Ashton Community United Methodist Church (0.3 miles)
• Zion Lutheran Church (0.3 miles)
• Church of Jesus Christ of Latter Day Saints (0.5 miles)
• Ashton Christian Fellowship (0.5 miles)

Restaurants

• El Rincon (0.2 miles)
• 511 Main Fountain & Pizzeria (0.2 miles)
• Imperial Club (0.2 miles)
• Ott's Place (0.3 miles)
• Trails Inn Restaurant (0.4 miles)
• Frostop Drive In (0.6 miles)
• Big Jud's (0.6 miles)

Cafes

• Shoppe On Main (0.3 miles)
• Last Shot Coffee (0.9 miles)
• Ashton Sunrise Cafe (4.7 miles)
• T S Coffee House (13.9 miles)
• The Cocoa Bean (23.9 miles)

Parks

• Ashton City Park (0.5 miles)
• Targhee National Forest (0.8 miles)
• Picture Perfect Playgrounds (1.4 miles)
• Playgrounds Professionals (1.4 miles)
• Smith Park (23.5 miles)
• Rexburg Nature Park (24.1 miles)

Transportation

• U-Haul Neighborhood Dealer (1.3 miles)
• Fall Taxidermy (17.6 miles)
• Wild To Wall Taxidermy (21.2 miles)
• Trpta Targhee Regional (24 miles)

Theaters

• Teton Vu Drive-In (22.3 miles)
• Fat Cats Rexburg (23.3 miles)

Hospitals

• Madison Memorial Hospital (23.5 miles)
• Madison Memorial Hospital Education Department (23.8 miles)
• Madison Memorial Hospital (23.8 miles)