775 Analio Street, Wailuku, HI 96793
For more information about senior living options: (844) 490-3973
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Property management communications are excellent. Shore to Shore Realty has friendly agents willing to help and offer the best service available to all. Katie Ghrett is the best realtor and has gone out of her way to help find houses and a rental. Chad and Shanna went above and beyond to ensure clients are comfortable. Shore to Shore Realty was extremely helpful when looking for a place to live; they updated clients on maintenance schedules and were candid about repairs. They are honest and straightforward, not hiding anything. They are willing to work with tenants when times are tough. The playground at the property offers plenty of options and room to run and play. Shore to Shore Realty is the most honest local real estate company. The service is outstanding and professional.
The $100 application fee was wasted because the property did not match the advertised photos. Storage areas were occupied by people not part of any rental agreement. The unit manager was unprofessional and unhelpful, including hanging up on calls and telling the tenant to "if you don't like it, move." The management did not assist with an emergency plumbing leak, instead directing tenants to hire their own plumber. The agency collects $25 per online application and the listed rentals remain online for years without any response or rental outcome. A staff member behaved rudely and was accused of racist treatment toward applicants, denying them based on immigration status and refusing to involve a manager.Across the collection of experiences shared about Shore to Shore Realty and its related properties, readers will encounter a wide spectrum of perspectives. Some tenants describe a company that is honest, responsive, and genuinely helpful, with staff who go the extra mile to make sure a move or a viewing goes smoothly. Others recount frustrating encounters tied to an extensive application process, listings that don't seem to match reality, and moments of unprofessionalism from managers who are supposed to be guiding tenants through the rental experience. Taken together, the feedback paints a picture of a company that can feel reliable in some moments and deeply disappointing in others.
A recurrent theme centers on the application process and the status of listings. One reviewer paid $100 to apply, with the understanding that the gatekeeping process would allow a property to be seen, only to discover that the home was not as advertised. The unit appeared to be occupied by storage occupants rather than being under a formal rental agreement, leaving the applicant feeling as though the money was wasted on a viewing that did not reflect the listing photos. The reviewer acknowledged the agent's professionalism and friendliness, yet emphasized the need for potential applicants to be cautious and well-prepared before laying out funds. This sentiment about the costs and the practicality of applying is echoed by others who point to a $25 application fee for online submissions, and to listings that seem to linger online for years without a clear path to renting. The Uwapo Road address in Kihei is singled out as an example where a unit appears repeatedly online without seemingly becoming available to renters, prompting questions about whether it's ever truly up for lease.
Within the realm of staff and service quality, there are bright spots that many readers remember fondly. The reviewer who wrote "Property Kanagement communications are excellent" gives specific credit to a person named Kam for strong communication. Positive notices about Shore to Shore Realty highlight friendly agents who are helpful and straightforward, with several accounts praising individuals who went above and beyond. Katie Ghrett is lauded as "the best realtor," noted for going out of her way to help families find homes and rentals for their children. Chad and Shanna are repeatedly thanked for their exceptional service, with accounts describing them as willing to carve out time off work to ensure clients' comfort, keeping tenants informed about maintenance schedules, and being candid about repairs. In these pieces, the company earns high marks for responsiveness and honesty when the team is at its best.
But there are equally strong criticisms centered on unit management and maintenance. One review nails Heleen, the unit manager for Wailuku Townhouse, as extremely unprofessional after years of partnership with Shore to Shore. The account describes an emergency bathtub leak that received little effective assistance, including a phone exchange in which Heleen allegedly spoke harshly and told the tenant to "move if you don't like it." The tenant reports being left to arrange a plumber and contact the owner directly, underscoring a belief that the management responsibilities should have been handled differently and that training was needed. This negative experience contrasts sharply with the periods when tenants felt supported by other Shore to Shore staff, illustrating a wide gap in experience that seems tied to individual managers rather than the company as a whole.
Alongside these maintenance concerns, a troubling thread appears in the form of discrimination allegations. One reviewer recounts an experience in which staff were rude and racist, and denied even allowing an application because the applicants were Canadian immigrants. The account describes repeated attempts to engage a manager and ultimately receiving only refusals, creating a narrative of exclusion that clashes with other stories of friendly and professional service. The reviewer emphasized the frustration of not being heard and the sense that fairness and equal treatment were compromised in this particular interaction. This harsh charge stands in contrast to the many positive reviews that celebrate honesty, transparency, and helpfulness, reminding readers that experiences can vary widely from person to person and from one staff member to another.
Finally, the collection includes observations that touch on the broader atmosphere of the company and its offerings. Some reviewers describe Shore to Shore Realty as "the most honest local real estate company," noting that staff tell it like it is and don't hide important details. Others describe pleasant experiences with rentals that aren't intrusive and with landlords who are willing to work with tenants during tough times. There are mentions of a property with a well-kept playground, though some feedback notes that the playground's design - where ditches under the swings complicate pushing a child - slightly detracts from the experience for families. Across these notes, a pattern emerges: when staff communicate clearly, manage expectations, and are upfront about maintenance and repairs, clients feel well supported; when the process is opaque, or when interactions feel transactional or dismissive, trust frays quickly.
In sum, the impressions people have of Shore to Shore Realty are deeply nuanced. The company earns commendations for proactive, compassionate staff, honest communication, and reliable help from standout team members like Chad, Shanna, Katie Ghrett, and others who go the extra mile. Yet the experience is also marked by serious concerns about the application process, inconsistent professionalism among some managers, maintenance responsiveness, and, in at least one case, allegations of discriminatory treatment. For prospective renters, the takeaway is to approach with due diligence: verify listings directly, ask for written confirmations about any fees and maintenance plans, request a clear communication path with a dedicated contact, and be prepared to advocate for oneself if the experience begins to feel unbalanced. The range of experiences suggests that, with careful navigation and careful selection of the staff you engage with, Shore to Shore Realty can be a helpful partner - but that it also carries the risk of encounters that are anything but supportive.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kahului (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.This assisted living community in Wailuku, HI offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a fully furnished dining room where residents can enjoy their meals together. Additionally, the community offers housekeeping services to keep the living spaces clean and tidy.
For those who enjoy spending time outdoors, there is a garden and outdoor space available for relaxation and recreation. Residents also have access to telephone services and Wi-Fi/high-speed internet to stay connected with their loved ones.
The care services provided by the community include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions are accommodated through diabetes diet options, meal preparation, and service.
Transportation arrangement for medical purposes is available along with transportation to doctors' appointments. The dining options at the community cater to special dietary restrictions as well.
To keep residents engaged and entertained, scheduled daily activities are available for participation. In terms of nearby amenities, there are 5 cafes, 2 parks, 9 pharmacies, 36 physicians, 18 restaurants, 4 transportation options, 1 place of worship nearby. There are also two hospitals in close proximity to provide accessible healthcare services.
Overall, this assisted living community in Wailuku, HI offers a comfortable and supportive environment for seniors with its amenities, care services, dining options, activities schedule, and convenient access to essential facilities nearby.
This part of Wailuku, Hawaii offers a variety of amenities and conveniences that would be beneficial for seniors looking to live in the area. With several restaurants nearby, including local favorites like Sam Sato's and Ululani's Hawaiian Shave Ice, there are plenty of dining options to choose from. Additionally, there are several reputable physicians and pharmacies within a short distance, ensuring easy access to healthcare services when needed. The presence of places of worship such as St Ann's Church provides opportunities for spiritual fulfillment. Parks like Iao Valley State Park offer opportunities for outdoor recreation and relaxation. Transportation options such as the nearby Kahului Airport and various airlines ticket counters make traveling convenient for seniors who may want to visit loved ones or explore new destinations. Overall, this part of Wailuku provides a well-rounded environment that caters to the needs and interests of senior residents.
Honesty is located at 775 Analio Street, Wailuku, HI 96793 in Maui County, Hawaii
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