61 Hoauna Street, Wailuku, HI 96793
For more information about senior living options: (844) 490-3973
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The staff are good and friendly. The property has undergone major upgrades and restructuring thanks to improved management and directing. Hale M?kana O W?iale provides a peaceful and safe family environment. There is potential for better communication between management and tenants that would benefit renters. It is within walking distance of Foodland, McDonald's, and Walgreens.
The reviewer claims the resident manager Carol Kim engaged in brutal harassment. The reviewer describes the manager's behavior as plainly brutal harassment and downright appalling. The reviewer states that the lack of aloha shown by the manager is unbecoming and demands action. The reviewer notes that this is not an isolated incident and that the negativity from the manager continues. The reviewer says the search for a new residence is the only proper action to take.Akalei Hale in Wailuku is best suited for families and residents who value a small, community-style living environment with approachable on-site staff, recent structural improvements, and convenient access to everyday amenities. The property's footprint and location support a practical, hands-on lifestyle: it sits within easy reach of essential shops such as Foodland and other familiar retail options, making daily routines smoother for those who prefer to walk or keep routines simple. The combination of a seemingly quiet setting and a staff culture described as friendly by many residents points toward a community where neighborly interaction and a sense of belonging can thrive when management stays engaged with tenants.
Those who may want to consider alternatives should note that this community carries meaningful management concerns that can overshadow otherwise solid benefits. Prospective residents who require consistently professional, respectful leadership and a transparent, reliable grievance process should evaluate other options. The public record here includes serious complaints about how residents were treated by a resident manager, and such behavior - if recurrent - can undermine safety, dignity, and trust in daily operations. For families especially sensitive to aloha spirit and respectful interpersonal conduct, the risk-reward balance may tilt toward seeking a different arrangement with firmer assurance of steady, constructive management.
On the positive side, the core staff-atmosphere at Akalei Hale emerges as a real strength. Reviews highlight good staff and a generally friendly environment, which matters greatly for daily quality of life, especially for older adults who rely on staff for routine assistance and social engagement. In addition, the property has undergone a comprehensive restructuring with major upgrades and leadership changes that have shifted the environment toward what some residents describe as a peaceful, safe, and family-like vibe. These improvements are not cosmetic alone; they're paired with a renewed emphasis on safety and community tone, which can translate into fewer friction points and clearer expectations if maintained consistently over time.
Yet the most consequential risk remains the reported behavior of the resident manager, described by some as brutal harassment and unbecoming in tone. That feedback - paired with claims that the pattern is not isolated - paints a picture of a leadership dynamic that can undermine trust and discourage open communication. Even as upgrades and a friendlier staff culture push the community forward, the potential for ongoing management-tenant conflict cannot be ignored. Prospective residents must weigh the upside of improved facilities and staff friendliness against the downside of possible hostile interactions with leadership, and the long-term effect that could have on comfort, privacy, and ongoing satisfaction.
In guiding families through the decision, practical steps are essential. Visit the community at different times to observe how staff interact with residents and how concerns are handled in real time. Speak with current tenants about their experiences with management, including how issues are escalated and resolved. Ask blunt questions about current leadership: who is overseeing day-to-day operations, what changes remain in progress since the restructuring, and what safeguards exist to prevent harassment or negative conduct from reemerging. Inquire about formal grievance procedures, incident reporting, and how residents' feedback informs policy and daily practice. These checks will illuminate whether the improvements are sustained and genuinely embedded in the culture, or whether they remain contingent on shifting management style.
The bottom line is clear: Akalei Hale shows real potential as a safer, more welcoming community with committed staff and meaningful upgrades. However, the specter of harsh management behavior, and the reports of persistent disrespectful conduct, present a salient caveat. For families prioritizing a steady, respectful governance framework and predictable tenant communication, this site warrants a cautious approach and serious due diligence, with open questions and a clear plan for monitoring future leadership behavior. For those who can tolerate variability in management as long as the upgraded facilities and resident-facing staff deliver consistency and warmth, Akalei Hale remains a viable option - yet only if verified improvements are durable and the risk of management-related friction is actively mitigated.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kahului (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Akalei Hale assisted living community in Wailuku, HI offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where delicious meals are served, and the apartments come fully furnished for convenience. Residents can enjoy the beautiful garden and outdoor space, as well as access to telephone and Wi-Fi/high-speed internet services.
Care services provided at Akalei Hale include assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure residents receive necessary medical care. Special diets, including diabetes diets, are accommodated, and medication management is available to assist with medication schedules.
Residents can engage in scheduled daily activities to keep them entertained and active. Additionally, there are numerous amenities in the surrounding area. Five cafes, 2 parks, 9 pharmacies, 36 physicians, 17 restaurants, 4 transportation options, 1 place of worship, and 2 hospitals are all located nearby for easy accessibility.
At Akalei Hale assisted living community in Wailuku, HI, residents can expect personalized care and a comfortable living environment with various amenities and conveniences nearby.
Akalei Hale is located at 61 Hoauna Street, Wailuku, HI 96793 in Maui County, Hawaii
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