Daquip Care Home
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87-132 Palani Street, Waianae, HI 96792
For more information about senior living options: (844) 490-3973
Families writing about Puuwai O Makaha share a wide range of experiences, from heartbreaking loss and ongoing worry to rare moments of reassurance. One theme runs through many of these accounts: when a loved one is unable to advocate for themselves, the quality of care they receive can feel dangerously uncertain. A heart-wrenching note from someone marking the one-year anniversary of their brother's death while in the facility frames the conversation in the starkest terms. They describe being admitted to Kaiser on a Wednesday and dying by Sunday, with the impression that by the time staff acknowledged the need for medical attention, it was already too late. The caregiver's voice is raw with frustration: the facility talked about care, but the writer felt the care was not there when it mattered most. They detail daily tasks that were never fully addressed, such as brushing teeth and washing legs, often stepping in themselves during weekly visits to fulfill promises made to a mother who had hoped to protect her son. The writer paints a portrait of someone who trusted the place to provide more help than a foster home might have offered, only to feel that the environment could not reliably confirm whether medications were taken, meals were consumed, or whether a resident's health was truly being monitored. The Covid-era restrictions only intensified their sense of isolation and inability to check on their brother's condition in person, leaving them to confront unknowns about wounds, sores, and overall wellbeing through limited outside contact.
Another strong thread is the accusation that the facility's oversight lets troubling patterns persist. A commenter laments that their mother died, and no one told them in a timely or respectful way; they name a caregiver, asserting that "Marybeth didn't care about my mother's life," and they declare they would not leave their loved ones there. This voice conveys a profound distrust of communication and responsiveness around life-and-death events, suggesting a breakdown in the most basic duty of caregiving: keeping families informed with honesty and compassion.
Beyond the tragedy and grief, there is a recurring complaint about practical, day-to-day care. Several reviewers describe call bells that go unanswered, a pervasive odor of soiled diapers, and a sense that the facility is understaffed. One observer who approached with an open, unbiased mindset recounts overhearing a nurse's aide talk to a patient with impatience and harshness - an exchange that seemed to undermine the dignity of the person being cared for. The visitor's determination to document what they witnessed - planning to report the caregiver and urging leadership to "watch your back" if you cannot show compassion - speaks to a climate of fear and frustration for families who worry about the safety of their Kupuna, or elders. The physical setting is described as secluded and camp-like, with a lobby that is the most welcoming part of the building while restrooms and other spaces pale in comparison to expectations of a standard medical or long-term care facility. The reviewer characterizes the smell and dusty environment as indicators of insufficient cleaning and attention, and they connect these impressions to broader concerns about staffing and the quality of rehabilitation available to residents.
Yet not every memory from Puuwai O Makaha is uniformly grim. A contrasting voice recalls a six-week stay in 2013 described as a period of compassionate, comprehensive care. That reviewer writes of attentive nurses, engaging activities, and even the presence of animals - kitties, including momma cats with kittens - that helped create a livelier, warmer atmosphere. The gardens and the mountain views are highlighted as elements that gave the facility a rural, welcoming feel, complemented by a shrine and natural beauty that made the surroundings feel more like home than a sterile institution. For this observer, the care felt personal and grounded in kindness, a reminder that facilities can offer both high-quality clinical care and a comforting, humane environment when well staffed and well run.
In sum, the mosaic of experiences paints Puuwai O Makaha as a place of strong contrasts. For some families, the fear that a loved one might suffer without timely intervention, or that basic daily needs and hygiene would be neglected, casts a long shadow over any positive moments. The most painful narratives center on loss, delayed care, and the sense that communication with families was insufficient or lacking entirely during critical times. At the same time, there are stories of warmth, attention, and meaningful engagement - moments when staff embodied care, dignity, and genuine concern. The two poles - perceived neglect and genuine hospitality - speak to broader questions about staffing levels, training, accountability, and the everyday realities of managing care for elders with complex needs.
For anyone evaluating Puuwai O Makaha, these accounts underscore the importance of transparency and consistent, compassionate care. They highlight how crucial it is for families to be able to trust that a loved one's health is being monitored, that hygiene and safety are prioritized, and that communication with families remains open and respectful - even in times of crisis or public health restrictions. They also remind us that the experience of a single facility can vary dramatically from one resident to the next, one shift to the next, and one moment to the next. The voices here collectively urge continued vigilance, stronger oversight, and a steadfast commitment to treating Kupuna with patience, dignity, and the reliable care they deserve.
Daquip Care Home in Waianae, HI is a fully-furnished assisted living community that offers a comfortable and enriching environment for seniors. Residents can enjoy the spacious dining room where nutritious meals are prepared and served to meet their specific dietary restrictions. The care home also provides housekeeping services to ensure that each resident's living space is clean and tidy.
The community features a beautiful garden and outdoor space where residents can relax, socialize, or engage in activities. In addition, there is Wi-Fi/high-speed internet available throughout the premises, allowing residents to stay connected with their loved ones and the outside world.
At Daquip Care Home, compassionate staff members are available to provide assistance with activities of daily living, such as bathing, dressing, and transfers. The care home also coordinates with healthcare providers to ensure that each resident receives the necessary medical attention and medication management.
The community offers a variety of scheduled daily activities to keep residents engaged and fulfilled. Whether it's participating in group exercises or pursuing individual hobbies, there is something for everyone to enjoy. Transportation arrangements are available for medical appointments and regular visits to doctors nearby.
Located conveniently in Waianae, residents have access to various amenities within close proximity. There are cafes and restaurants nearby for dining out or meeting friends for a casual meal. Parks provide opportunities for outdoor activities and enjoying nature. Pharmacies are readily accessible for medication needs, while physicians in the area ensure convenient access to healthcare services.
Daquip Care Home strives to create a nurturing environment that promotes independence and well-being while providing comprehensive care services tailored to each resident's unique needs.
This part of Waianae, Hawaii offers a variety of amenities for seniors looking to live in the area. There are several restaurants nearby, including Spicy House and Eggs N Things-Koolina for those who enjoy dining out. For medical needs, there are multiple physicians and pharmacies within a few miles, such as Waianae Coast Comprehensive Health Center Adult Day Care and Longs Drugs. The area also has various parks and cafes, providing opportunities for outdoor activities and socializing with friends. Transportation options are available at Wheeler Army Airfield for those who need to travel around the island. In terms of healthcare, there are hospitals like Wahiawa General Hospital and Kaiser Permanente Hospital in close proximity. For entertainment, seniors can visit Consolidated Theatres Mililani 14 to catch a movie. Overall, this part of Waianae provides a convenient and well-rounded living environment for seniors looking to settle down in Hawaii.
Daquip Care Home is located at 87-132 Palani Street, Waianae, HI 96792 in Honolulu County, Hawaii
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