830 Second Street, Pearl City, HI 96782
For more information about senior living options: (844) 490-3973
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Pearl City facility is best suited for families pursuing short- to mid-term rehabilitation for an older adult who can benefit from a strong therapy program and who is prepared to supervise care closely. The most reliable positives come from the rehab side: skilled RNs and CNAs, a proactive physical, occupational, and speech therapy lineup, and an environment that emphasizes activities and family involvement. For residents who enter with clear rehabilitation goals and active family advocates, this place can deliver meaningful gains in strength and independence. The Medicaid option matters for affordability, but it does not erase the uneven quality signals that color the overall experience.
On balance, the strongest advantages center on the clinical and rehab teams. Several reviewers describe RNs and CNAs as professional, caring, and capable in medical care and pain management, with therapists who push progress and coordinate well with families. The atmosphere during therapy is repeatedly praised, with patients reporting meaningful strides and a sense of accomplishment. The kitchen and activities programs also earn positive mentions, suggesting a well-rounded approach to wellness that goes beyond mere clinical care. When operations align, residents can emerge with tangible functional gains and a brighter outlook than before.
Yet the negatives are persistent and weighty enough to reframe the decision. A substantial portion of reviews allege neglect, delayed medical assessment, and insufficient daily care, with accounts of pain medications arriving late and staff appearing hurried or inattentive. Night shifts are singled out as particularly problematic, sometimes described as dismissive or unresponsive to requests. Wound care and hygiene have been flagged as severely inadequate in multiple cases, contributing to infections and decline in mobility. The facility's communication with families is also questioned, including claims of poor transparency around emergencies and a troubling approach to HIPAA and patient updates. In short, safety and dignity concerns cut deeply into the resident experience.
The critical tension is whether the rehab strengths can offset the safety risks. For a resident who can be closely monitored, whose family can stay engaged, and whose goals are primarily restoration of function, the pros can indeed produce meaningful benefits. However, the breadth and severity of reported lapses - understaffing, inconsistent care standards, and episodes of neglect - pose a real threat that can undo progress and erode confidence in daily living. The contrast between "the total package" and "third-world conditions" echoed in reviews underscores a facility that consistently fluctuates between high-quality rehabilitation and alarming deficiencies in basic daily care.
Families considering this community should take decisive, proactive steps well before admission. Request a transparent tour focused not only on therapy spaces but also on nursing coverage, hygiene routines, wound-care protocols, and medication administration processes. Demand to meet the unit supervisor, the wound-care lead, and the social worker, and insist on written care plans with measurable goals and daily check-ins. Check patient-to-staff ratios, inquire about language support and cultural competency, and verify how emergencies are communicated to families, including expected notification timelines. If opting in, establish a formal oversight plan: daily updates, a points-of-contact list, and clear escalation channels for any sign of neglect or delays. For those who cannot provide that level of daily attention, alternatives with proven track records for consistent safety and transparent communication should be actively pursued.
In the end, this Pearl City facility presents a bifurcated picture. The potential to reclaim function through robust rehab exists, but it is compromised by frequent, serious concerns about daily care, hygiene, and communication. The prudent choice hinges on the applicant's ability to secure vigilant oversight and to tolerate a facility that can be excellent in therapy yet dangerous in ordinary caregiving. If risk tolerance is low and reliable daily care is nonnegotiable, alternatives should be explored. If a trusted family advocate can supervise care in a rehab-focused setting, and the family is prepared to demand accountability, this community could be a viable path to meaningful recovery.
Tj Factora Care Home in Pearl City, HI is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The dining room provides an inviting space for meals, while housekeeping services ensure that the living spaces are always clean and tidy. Residents can enjoy the beautifully manicured garden and outdoor space, providing opportunities for relaxation and socializing. Telephone and Wi-Fi/high-speed internet are available for residents to stay connected with loved ones.
The care services at Tj Factora Care Home include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinate with health care providers to ensure that residents receive the necessary medical care. Special dietary restrictions, including diabetes diets, are accommodated in the meal preparation and service. Medication management is provided to ensure that residents take their medications as prescribed.
Transportation is arranged for medical needs, including transportation to doctors' appointments. Scheduled daily activities keep residents engaged and entertained. In addition, there are various nearby amenities that cater to different interests and needs. Five cafes provide opportunities for socialization outside of the community. Nearby parks offer green spaces for recreational activities. Twenty pharmacies ensure convenient access to medications.
With 26 physicians in the vicinity, residents have multiple options when it comes to healthcare providers. Eleven restaurants nearby offer a variety of dining options for those who want to explore different cuisines. Transportation options are readily available with three options nearby. Two places of worship cater to spiritual needs while two theaters offer entertainment opportunities. Lastly, four hospitals nearby provide peace of mind knowing that emergency medical care is easily accessible.
Overall, Tj Factora Care Home in Pearl City, HI offers a comfortable and supportive environment where residents can maintain their independence while receiving personalized care and enjoying a variety of amenities both on-site and nearby
Tj Factora Care Home is located at 830 Second Street, Pearl City, HI 96782 in Honolulu County, Hawaii
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