Juanita's

1902 Palamoi Street, Pearl City, HI 96782

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
60
4 stars
20
3 stars
8
2 stars
2
1 stars
10

Assisted Living

Overall Review of Juanita's

Pros

  • pro The navigation into the dock is easy.
  • pro The people are friendly and loading is quick.
  • pro The restroom is clean.
  • pro The staff at the truck entrance on E G St are nice and friendly.
  • pro The trucks are loaded quickly.
  • pro Pico Pica is the best hot sauce on the market with perfect flavor and heat.
  • pro Kroger companies carry Pico Pica.
  • pro The staff are fast and efficient, with friendly and professional office staff.

Cons

  • pro The manager is described as the worst, treating staff poorly, humiliating them, and threatening to fire them.
  • pro There was no restroom available, forcing drivers to wait outside.
  • pro The facility won't allow trucks to wait for a dock; parking inside is limited and drivers must wait on the street.
  • pro The COVID policy (vaccination proof or masks) is criticized as ineffective, with a suggestion not to purchase.
  • pro A gate attendant is described as very rude.
  • pro Backing into the doors is tight, making unloading slow.

Review

The collection of notes paints a picture of a Juanita's Foods facility that sits at a crossroads of efficiency and frustration. On the surface, the site is described as straightforward to navigate: a compact yard with six loading docks, an easy path from the street to the dock, and an exit located behind the docks. The truck entrance is identified as being on E G Street, and several drivers point out that the staff is generally friendly, with quick loading and a clean restroom when access is available. A recurring theme is that, once inside, things move smoothly and professionally, making the actual handling of goods relatively painless for those who manage the timing and the logistics correctly.

However, the practical realities of parking and check-in can sour the experience for drivers. One driver recounted arriving 15 minutes before a 10:30 appointment and being told to exit and park on the street, since the lot inside can hold only a limited number of trucks - roughly ten - yet parking there to wait for a dock was not allowed. The driver didn't receive a call to return inside until 11:25, and although loading went quickly and paperwork was ready by 12:30, the day earned a single-star rating primarily because of having to wait out on the street and the absence of restroom facilities during the wait. The tension between keeping a tight schedule and accommodating waiting drivers appears to be a core issue for some.

In contrast to the parking headaches, several reviewers emphasize positive interactions with staff and the overall efficiency of the loading process. A number of entries highlight friendly, helpful staff and a fast, easy in-and-out experience. Comments like "Very helpful guys," "Nice staff member and fast easy in out," and "Load fast great office staff professional" underscore that when trucks do get to the dock on time, the crew handles them quickly and with courtesy. Some drivers report getting a door promptly and a straightforward back-in, noting that the operation can be smooth and professional, even if space constraints and gate policies complicate the day for others.

Yet there are persistent complaints that muddy the overall impression. A common grievance centers on policy and gate practices, including the recommendation to avoid showing up too early, strict 15-minute pre-appointment check-ins, and a tendency for gate staff to issue tickets to those parked around G Street. Several drivers describe the gate and loading procedures as rigid, with tickets being issued to parked trucks and inconsistent allowances for early arrivals. Other criticisms touch on the physical constraints of the lot and dock area - backing into some doors is described as tight, and the overall parking situation inside the facility is not forgiving, with some notes that while there is space nearby, the internal yard often doesn't permit waiting. There are even remarks about health directives during the pandemic era persisting in some form, including vaccination or mask requirements, which adds another layer of policy-driven friction for some visitors.

Beyond logistics, the scene also includes a broader mix of customer experiences tied to the company's products. The hot sauce Pico Pica - advertised as a staple with a long history and notable popularity in places like Kroger stores - appears multiple times with affectionate praise. One review hails Pico Pica as the best hot sauce on the market, praising its flavor and heat balance and declaring it free from the vinegar aftertaste common to other brands. This fondness is paired with a claim that Kroger carries the product, reinforcing a sense of pride in the brand's reach. There are even nostalgic notes about Pico Pica's origins dating back to the 1930s, adding a cultural texture to the business's product identity. In contrast, there is a brief, negative consumer note about a Walmart purchase tied to the brand, alleging a product issue despite the item not being expired, suggesting dissatisfaction with a specific retail experience rather than the product itself.

The menus and goods don't exist in a vacuum, and several comments broaden the scope to talk about the workplace climate. Some reviews reference praise for the people who work there, not just the loading efficiency. Others are harsher, mentioning a manager described as the worst, who allegedly mistreats staff, humiliates workers, and threatens firing. This thread points to internal tensions and management challenges that can spill over into the driver experience, even when the product itself remains well-regarded. A few notes specifically call out the contrast between an apparently professional, first-rate product company and a less favorable internal culture, suggesting that HR and leadership dynamics are a real point of concern for employees as well as contractors.

People also touch on ancillary operational details that color the overall visit. Several reviewers mention the lack of on-site parking for extended waits, the need to seek space in the surrounding area for overnight parking, and the absence of designated port-a-potties in some reports, prompting drivers to come prepared. There are also practical notes about facility hours and charging provisions: one reviewer mentions a charging window that runs from early morning to late morning and again in the afternoon, emphasizing the importance of timing to avoid penalties or delays, as well as the general absence of indoor parking with a nod to outdoor parking spots for nighttime use. The maneuvering space for trucks and trailers is another recurring practical concern, reinforcing that the physical layout matters as much as the policy itself.

Taken together, the impressions about this Juanita's Foods facility are a blend of efficiency, friendly service, and brand strength on the one hand, with logistical rigidity, parking limitations, and management-gray areas on the other. Drivers who arrive on time, respect the yard rules, and manage the check-in process can enjoy quick loading, supportive staff, and a relatively smooth operation. Those who encounter parking constraints, tight back-in situations, or restrictive gate policies may experience delays and frustration. The product side - especially Pico Pica hot sauce and the broader line of menudo offerings - appears to be a bright spot with loyal fans who celebrate quality and heritage, even as retail experiences and internal management debates illustrate a more complex corporate environment. In short, the facility functions well when schedule discipline and space align, but it demands careful planning and patience from drivers navigating its particular set of rules and physical constraints.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Honolulu International (7 miles away) Honolulu International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Juanita's, an inviting assisted living community located in the heart of Pearl City, HI. Our residence combines comfort and convenience, providing a serene environment for residents while ensuring they receive the care and support they need.

At Juanita's, our spacious dining room offers a warm atmosphere where residents can enjoy nutritious meals tailored to special dietary restrictions. Our dedicated staff is committed to preparing delicious meals that cater to individual health needs, including diabetes-friendly options. We also provide meal preparation and service, bringing culinary care right to your table.

The community features fully furnished accommodations with outdoor spaces and beautifully maintained gardens, allowing residents to unwind in nature or socialize with friends and family. To enhance daily living, we offer a range of housekeeping services and move-in coordination to make transitions as smooth as possible.

Our comprehensive care services include assistance with activities of daily living such as bathing, dressing, and transfers. Our team coordinates closely with healthcare providers to ensure that residents receive personalized medication management and medical transportation arrangements when needed. Scheduled daily activities keep our residents engaged and socially active within the community.

Beyond our excellent amenities, Juanita's is ideally situated near various local conveniences. Residents can explore nearby parks for leisurely strolls or enjoy one of the seven cafes or twelve restaurants just moments away. With nearby pharmacies, physicians, hospitals, places of worship, theaters, and transportation options available—everything you need is easily accessible.

At Juanita's in Pearl City, we are dedicated to providing a nurturing environment where independence flourishes alongside quality care. Join us for a fulfilling lifestyle surrounded by compassionate staff and a vibrant community!

Nearby Places of Interest

Parks

  • Manana District Park (0.2 miles)
  • Manana Neighborhood Park (0.2 miles)
  • Neal S. Blaisdell Park (1.6 miles)
  • Mililani District Park (4.1 miles)
  • Salt Lake District Park (5.2 miles)

Hospitals

  • Waimano Hospital Dental Clinic (0.5 miles)
  • Kaiser Permanente Hospital (2.4 miles)
  • Kaiser Permanente Moanalua Medical Center (5.2 miles)
  • Kaiser Permanente Hospital (5.2 miles)
  • Asn Consulting Services (5.6 miles)
  • Sparks M. Matsunaga VA Medical Center (5.8 miles)
  • Tripler Orthopedics (5.9 miles)

Transportation

  • Pearl City Manana Bus Facility (0.7 miles)
  • Terminal 1 (5.8 miles)
  • Baggage Claim 9-11 (5.8 miles)
  • United Airlines (5.9 miles)
  • Terminal 2 (5.9 miles)
  • Ewa Concourse (6 miles)
  • Daniel K. Inouye International Airport (HNL) (6 miles)

Cafes

  • The Coffee Bean and Tea Leaf (1 miles)
  • Starbucks (3 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4 miles)
  • Starbucks (4.7 miles)
  • Starbucks (4.8 miles)
  • Starbucks (4.8 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Longs Drugs (1 miles)
  • Longs Drugs (1 miles)
  • Times Supermarkets (1.4 miles)
  • Longs Drugs (2.2 miles)
  • Good Neighbor Pharmacy (2.7 miles)
  • Times Supermarkets (3 miles)

Restaurants

  • Zippy's Pearl City (1.1 miles)
  • Burger King (1.6 miles)
  • Anna Miller's Restaurant (2.1 miles)
  • McDonald's (2.9 miles)
  • Honolulu Kitchen (3 miles)
  • Restaurant 604 (3.2 miles)
  • McDonald's (3.6 miles)

Physicians

  • TinHan Orthodontics (1.5 miles)
  • Lance M. Taniguchi (1.5 miles)
  • Wayne M Suga, MD (1.6 miles)
  • Alyson A Tamamoto, MD (1.6 miles)
  • Primary Care Plus (1.6 miles)
  • Randall Nitta, MD (1.6 miles)
  • Dr Roy Y. Matsumoto, O.D. (2.2 miles)

Theaters

  • Sharkey Theater (4 miles)
  • Consolidated Theatres Mililani 14 (4.1 miles)

Places of Worship

  • Community Lutheran Church Wels (4.3 miles)
  • St Philomena Church (5.4 miles)

Frequently Asked Questions

Where is Juanita's?

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