Aiea Heights Rest Home

Pros

• Jane, the nurse in charge, is compassionate, responsive, responsible, accommodating, cheerful and easy to work with.
• The on-site nurses and CNAs are understanding and helpful, providing care 24/7.
• An activities person coordinates exercises to keep seniors engaged.
• Aiea Heights goes above and beyond with the quality of care provided.
• The staff are very attentive to their patients.
• The staff have become like family to the families they serve, and transitions for relatives are handled well.

Cons

• A reviewer states that the place sucks and warns not to send parents there, describing the service, food, and overall environment as terrible.
• The reviewer claims that CNAs sleep during the night shift (NOC).

Review

Aiea Heights Senior Living inspires a wide range of feelings among families who entrust their loved ones to its care. The experiences shared here span from deeply grateful and impressed to sharply critical, highlighting how a single community can feel transformative for some while prompting serious questions for others. Taken together, the stories reflect both the high hopes placed on a caring environment and the real-world pressures that come with long-term senior care.

A standout thread across several reviews is the exceptional leadership and personal touch provided by Jane, the nurse in charge. She is described as compassionate, responsive, responsible, accommodating, cheerful, and easy to work with. Families consistently note that Jane addresses patient concerns promptly, whether they involve room noise, the quality of meals, or other daily comfort issues. She is credited with proactive planning - alerting the staff ahead of doctor appointments and ensuring that plans are in place so visits and treatments go smoothly. This level of attentiveness and foresight appears to be a cornerstone of the positive experiences many families associate with Aiea Heights.

Beyond Jane, the on-site nursing and CNAs are depicted as understanding and helpful, offering a sense of stability for residents who require round-the-clock care. The facility also includes an activities coordinator who organizes exercises and programs to keep seniors engaged, a feature that many families appreciate as a way to promote physical well-being and social interaction. There is a small living room where residents and visitors can spend time together, with the caveat that space is limited and visitors are asked to call ahead to avoid overcrowding - an acknowledgment of the practical realities of managing a busy senior living environment.

The financial aspect is a frequent undercurrent in these reflections. Some reviewers acknowledge that foster home care in Hawaii is costly, and they feel that Aiea Heights justifies the price with the quality of care and the staff's dedication. There is a sense that the care provided is worth the expense, with phrases like "you get what you pay for" resonating in these comments. However, there is also a poignant note about Medicaid: many families would prefer if the facility accepted Medicaid, or if spend-down options to Medicaid were available. The sentiment is one of gratitude for the current care, even as it underscores the financial challenges that accompany long-term senior placement.

There is a concise, affirmative line from one reviewer who states simply that "They are very attentive to their patients," which reinforces the impression that the daily interactions at the facility are meaningful and consistent for those who require ongoing support. This sense of attentiveness - a combination of responsiveness, care, and personal attention - appears to be a theme that many families value highly when describing their loved ones' experiences.

Not all feedback, however, aligns with the praise. One reviewer offers a starkly negative assessment, asserting, "This place sucks! Don't ever let your parents come here. The service, food, and place is just terrible. The CNA's sleep at NOC shift. All I have to say is TERRIBLE." This blunt critique contrasts sharply with the more positive accounts and serves as a reminder that experiences can vary widely within the same facility. It points to concerns about service quality, food, and staffing during the night shift - issues that would understandably be of serious consideration for anyone evaluating the community.

Another perspective comes from a family who faced initial fears about moving a relative into care but found the transition to be smoother than expected thanks to the staff. They describe the staff as really great with their aunt, noting that the transition was easier than anticipated and that their aunt is now extremely happy there. The people who work at Aiea Heights are depicted as becoming like family to the family, underscoring the emotional and relational dimension of care that can profoundly influence satisfaction and comfort during a difficult time.

Taken together, the narratives about Aiea Heights Senior Living paint a complex, human portrait of a facility where dedicated, caring staff - especially the nurse in charge - can make a profound difference in residents' lives. For some families, the combination of compassionate leadership, attentive daily care, engaging activities, and a supportive community creates a sense of security and gratitude that endures long after the move. For others, concerns about cost, consistency of service, or specific experiences like overnight staffing may temper that enthusiasm. In any case, these accounts highlight how critical staff relationships, effective communication, and a responsive approach to both medical and daily living needs are to shaping each family's experience of senior living at Aiea Heights.

This part of Aiea, Hawaii offers a convenient and accessible location with a variety of amenities for seniors. There are several pharmacies in the area such as Zee Medical Service, Good Neighbor Pharmacy, and Longs Drugs for easy access to medications and health supplies. A range of dining options are also available including Ani's Bake Shop, McDonald's, and Anna Miller's Restaurant. Additionally, there are healthcare facilities like Aloha Vision Consultants and Kaiser Permanente Moanalua Medical Center nearby for medical needs. The area also features parks like Salt Lake District Park and places of worship such as Community Lutheran Church Wels for recreational and spiritual activities. With transportation options like the Pearl City Manana Bus Facility and Daniel K. Inouye International Airport close by, this area provides ease of mobility for seniors looking to explore or travel easily.

Pharmacies

• Zee Medical Service (1.4 miles)
• Good Neighbor Pharmacy (1.6 miles)
• Times Supermarkets (1.7 miles)
• Longs Drugs (2.2 miles)
• Longs Drugs (3 miles)
• Times Supermarkets (3 miles)
• Longs Drugs (3.3 miles)

Restaurants

• Ani's Bake Shop (1.5 miles)
• McDonald's (2.3 miles)
• Restaurant 604 (2.4 miles)
• Anna Miller's Restaurant (2.5 miles)
• Burger King (3.1 miles)
• McDonald's (3.3 miles)
• Zippy's Pearl City (3.9 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.4 miles)
• The Coffee Bean and Tea Leaf (4 miles)
• Starbucks (4 miles)
• The Bishop Museum Café by Highway Inn (4.8 miles)

Physicians

• Aloha Vision Consultants (1.7 miles)
• Women's Health Clinic - VA Honolulu (1.8 miles)
• Melanie M Lau MD - Lau & Shigezawa MDS (1.9 miles)
• Pali Momi Neurology Clinic (2.1 miles)
• Community Living Center (Formerlly Center for Aging) (2.5 miles)
• Alyson A Tamamoto, MD (3 miles)
• Primary Care Plus (3 miles)

Hospitals

• Kaiser Permanente Moanalua Medical Center (2.1 miles)
• Asn Consulting Services (2.1 miles)
• Kaiser Permanente Hospital (2.2 miles)
• Sparks M. Matsunaga VA Medical Center (2.5 miles)
• Tripler Orthopedics (2.6 miles)
• Waimano Hospital Dental Clinic (3.7 miles)
• Hmce (5.5 miles)

Parks

• Salt Lake District Park (2.8 miles)
• Neal S. Blaisdell Park (3.2 miles)
• Manana District Park (4 miles)
• Manana Neighborhood Park (4 miles)

Places of Worship

• Community Lutheran Church Wels (3.1 miles)
• St Philomena Church (3.3 miles)
• Byodo-In Temple (5.5 miles)
• Izumo Taishakyo Mission of Hawaii (6.1 miles)

Theaters

• Sharkey Theater (3.5 miles)
• Regal Dole Cannery ScreenX, 4DX, IMAX & RPX (5.8 miles)

Transportation

• Pearl City Manana Bus Facility (3.9 miles)
• Baggage Claim 9-11 (4.3 miles)
• United Airlines (4.3 miles)
• Terminal 1 (4.3 miles)
• Hertz Rent A Car (4.3 miles)
• Daniel K. Inouye International Airport (HNL) (4.3 miles)
• TSA Security Check Point (4.3 miles)