Lovelace Living Centres

Pros

• Camellia Place is described as a warm, inviting, home-like community with a cottage campus design that supports specialized care.
• The staff are attentive, caring, and provide a home environment that feels like family.
• Stacy, the wellness director, leads ongoing staff education to deliver premiere care.
• The facility maintains a clean, welcoming atmosphere and does not have the typical assisted living odor.
• The leadership team (Kristin/Kristen and Heather) is wonderful to work with, professional, and goes above and beyond.
• The separate cottages and smaller group settings are praised as a smart, genius design for memory care.
• Residents have access to a range of activities, including exercise, art, music, and outdoor time.
• The food quality is highly regarded by residents.
• Families feel supported, with open, honest communication and timely updates.
• The community is consistently described as a great place to live, with a caring culture that treats residents as family.
• Camellia Place is recommended for memory care and assisted living in Woodstock and the surrounding areas.

Cons

• After the ownership change, care declined quickly and staff turnover increased.
• Black mold appeared in a bathroom and was never remediated.
• A resident's room went uncleaned and laundry was routinely ignored.
• A resident became severely dehydrated after meals were skipped.
• Overnight staff reportedly slept on duty and failed to respond to assistance calls.
• The facility was described as unstaffed, unorganized, and poorly cleaned.
• Memory care was criticized for lack of activities and insufficient medication management.
• There was no on-site doctor, with staff relying on hospital calls.

Review

Camellia Place in Woodstock sits in the heart of Cherokee County as a standout option for assisted living, and many who know the area consider it one of the best partnerships they've had with a senior living community. The place is frequently described as warm, welcoming, and genuinely focused on the well-being of its residents. A common thread among reviewers is the sense that the staff truly cares, supported by a wellness director who makes continuing education a priority to ensure top-tier care. Several people have said they would be comfortable moving a parent or loved one there, thanks to the proactive oversight and the feeling that residents are treated like family.

The praise is not just for the people in the building; it's also for the daily life inside Camellia Place. Visitors often highlight the food, the layout, and the overall atmosphere as strong positives. The sentiment is that Camellia Place operates more like a cozy, smaller community than a sprawling facility, which many residents and families appreciate. The cottages and the campus design are repeatedly cited as a genius approach, allowing for specialized care in smaller groups rather than a single, large building. Staff are described as attentive, and the environment is repeatedly characterized as a true home away from home, with maintenance teams and caregivers going the extra mile to make the space feel right.

There is also a strong nod to leadership and consistency under the original owners, who are remembered fondly by several reviewers for their genuine care and commitment to residents. Those memories contrast sharply with later comments about a corporate takeover, which some families felt brought changes they did not favor. After the transition, a number of reviewers reported declines in staffing stability and care quality, with several distressing anecdotes that have left lasting impressions. Incidents described include black mold in a bathroom that was not remediated, rooms that went uncleaned, ignored laundry needing residents to wash clothes at home, and episodes of dehydration when meals were missed. These serious concerns led families to seek other placements for memory care or more intensive attention, underscoring the variability in experiences depending on the time and leadership in charge.

In addition to those specific incidents, some families painted a picture of a facility that struggled with staffing and organization at times. There are mentions of being unstaffed or barely cleaned, with reports of overnight staff sleeping instead of monitoring residents. For families with loved ones in memory care, the feedback was more cautionary: some reviewers felt the memory care program did not live up to expectations, citing limited activities for memory care residents and logistical challenges around medicines and medical staff. The overarching message here is nuanced - Camellia Place can be an excellent fit for general assisted living, but for memory care, there are strong opinions urging prospective families to look elsewhere or to conduct very thorough due diligence.

Despite the criticisms, the community has produced standout personal experiences that many continue to share with pride. Names like Gency Roth are repeatedly highlighted for their evident passion and dedication; reviewers say she loves what she does and it shows in how she leads. The leadership team - often cited by reviewers as knowledgeable and compassionate - includes Kristin and Kristen, whose warmth and professionalism have helped families navigate difficult placement decisions, tours, and move planning. Mabel is frequently mentioned as a nearly angelic presence in the care of a resident, especially in scenarios involving complex needs or diabetes management. Other team members, such as Heather and the care staff, are praised for being friendly, supportive, and genuinely caring, with "home-like" and "family" feelings reiterated across many testimonials.

Communication with families stands out as another strong point in many positive reviews. For families who live out of state, the ability to receive timely updates and honest feedback without feeling like a burden is repeatedly described as priceless. The staff's responsiveness - whether during a move, ongoing caregiving, or routine questions - has left several families feeling that their loved ones are in capable and compassionate hands. Even during challenging times, reviewers recount staff going above and beyond to ease transitions, keep families informed, and maintain a sense of normalcy through activities like exercise, art, and music, which helped residents stay engaged and "thrive" rather than merely survive.

Taken together, Camellia Place emerges as a community with undeniable strengths and a few significant caveats. The cottage campus design, small-group living, and a culture of genuine care create a homey, respectful environment that many residents and families value highly. The positive experiences - personal connections with staff, vibrant programming, and a tangible sense of safety and warmth - are very real and repeatedly affirmed. At the same time, the stories of decline after a corporate takeover, concerns about memory care, and specific incidents of neglect or insufficient oversight serve as important reminders to prospective residents and their families to investigate current staffing, governance, and care practices. In short, for families seeking general assisted living with an emphasis on a nurturing, home-like atmosphere, Camellia Place can be an excellent match; for memory care, and especially for families prioritizing rigorous, specialized memory care protocols, it's wise to explore all options and visit with questions ready. Visiting the cottages, meeting the staff, and seeing the daily routines can help determine if Camellia Place aligns with a loved one's needs and your family's expectations.

This part of Woodstock, Georgia offers a variety of amenities within close proximity, making it a convenient and accessible area for senior living. The presence of well-known restaurants such as Chick-Fil-A, Popeyes Louisiana Kitchen, and Waffle House provides options for dining out, while cafes like Starbucks and Panera Bread offer places to relax and socialize. Nearby places of worship such as Calvary Chapel Woodstock and First Baptist Church Woodstock cater to spiritual needs. Numerous pharmacies like Walgreens and CVS Pharmacy ensure easy access to medications. The abundance of parks like Woofstock Park and Shaw Park offer opportunities for outdoor recreation and exercise. Access to healthcare services from physicians at Vascular & Surgical Associates, Georgia Eye Partners Woodstock, and Piedmont Imaging Center provide peace of mind. Additionally, the proximity to theaters such as AMC Barrett Commons 24 and hospitals like Kennesaw Hospital make it a well-rounded area for senior residents seeking both entertainment and healthcare facilities in close reach.

Restaurants

• Chick-Fil-A (1.1 miles)
• Popeyes Louisiana Kitchen (1.1 miles)
• McDonald's (1.2 miles)
• Waffle House (1.9 miles)
• Sonic Drive-In (2.6 miles)
• McDonald's (2.8 miles)
• Guston's Grille (2.9 miles)

Cafes

• Starbucks (1.2 miles)
• Panera Bread (3.3 miles)
• Starbucks (4.2 miles)
• Starbucks (7.2 miles)

Places of Worship

• Calvary Chapel Woodstock (1.2 miles)
• Transfiguration Catholic Church (2.5 miles)
• First Baptist Church Woodstock (2.7 miles)
• Woodstock City Church (3.4 miles)
• Kennesaw United Methodist Church (5.2 miles)
• Church of Jesus Christ of Latter Day Saints (6.1 miles)

Pharmacies

• Orchard Square Holding (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)

Parks

• Woofstock Park (1.9 miles)
• Shaw Park (3.1 miles)
• Dupree Park (3.1 miles)
• Harrison Park (3.8 miles)
• Clubhouse River Park (4.8 miles)
• Aviation Park Kennesaw (4.9 miles)
• Adams Park (6.2 miles)

Physicians

• Vascular & Surgical Associates (2.2 miles)
• Georgia Eye Partners Woodstock (2.4 miles)
• Pinnacle Orthopaedics (2.4 miles)
• Piedmont Imaging Center (2.9 miles)
• Marietta Eye Clinic (3.5 miles)
• Azure For Health & Human Services (3.7 miles)
• Lloyd Richard Bardwell (5.1 miles)

Theaters

• AMC Barrett Commons 24 (4.5 miles)
• Movie Tavern Sandy Plains (6 miles)

Hospitals

• Kennesaw Hospital (4.7 miles)
• WellStar Kennestone Hospital (7 miles)