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3.8 from 73 reviews
5 stars
45
4 stars
4
3 stars
6
2 stars
4
1 stars
14
Overall Review of United Home Care
caveat4 reviews mention this
Phone and coordination delays frustrate
Residents and caregivers describe difficulty getting timely answers by phone.
Several reviews complain about not reaching the right person when they call, including long hold times and no response after leaving messages. Others describe coordination problems, such as trouble replacing an HHS when someone is out, and needing to push escalation to a manager for resolution. One review also describes a situation where follow-up did not lead to a clear callback or remedy.
common10 reviews mention this
Coordinators and case managers stand out
Coordinators are repeatedly described as knowledgeable and attentive.
A consistent theme in the positive reviews is the help families and caregivers received from specific coordinators and case managers. Multiple reviewers describe people who answer questions kindly, guide the care process, and work to resolve issues as they come up. Several reviews also praise an assigned aide or scheduling team for adapting to the home and maintaining trust over time.
common3 reviews mention this
Care continuity is a priority
Reviews highlight efforts to avoid gaps in care.
Some reviews specifically emphasize continuity, including praise that scheduling did not leave someone without care. Other reviewers describe ongoing service over many years or support continuing “until the very end,” suggesting steadier support during longer needs. While most feedback focuses on people, these accounts collectively point to continuity as a practical strength residents and families noticed.
caveat4 reviews mention this
Unprofessional handling hurts trust
Multiple reviews cite unprofessional or unsafe service incidents.
Negative reviews include accounts of care situations going wrong, from an aide leaving food unattended in a microwave and the aftermath not being fully resolved. Others describe unprofessional behavior and an inability to follow through when problems arise, including noise in the background that makes it hard to communicate. There are also reports of being left without the needed services and being told to find another agency, which reinforces the trust concerns.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
Physicians
Smith-Lambert Clinic PC Drs (0.9 miles)
Clements Greenville Clinic (11 miles)
Miller Family Medicine Clinic (15.2 miles)
Upson Eye Clinic (18.4 miles)
Zoe Pediatrics (18.5 miles)
Brandon Mark Boyce (18.8 miles)
Pediatric Associates (18.9 miles)
Places of Worship
Abundant Life Worship Center (1.1 miles)
Leverette Hill Baptist Church (1.8 miles)
West End Baptist Church (2 miles)
Church of Christ (2 miles)
Mt Sinai Methodist Church (2.1 miles)
True Word Holiness Church (2.4 miles)
Calvary Baptist Church (2.4 miles)
Restaurants
Butcher Block Cafe (1.4 miles)
Mj's Deli (1.5 miles)
The Bulloch House Restaurant (1.5 miles)
Mac's Barbeque & Steakhouse (1.7 miles)
Goose & Hog’s (1.7 miles)
Warm Springs Cellars (1.7 miles)
The Bulloch House Restaurant (1.7 miles)
Pharmacies
Good Neighbor Pharmacy (1.5 miles)
CVS Pharmacy (2.5 miles)
Corley Drugs (2.8 miles)
Health Mart Pharmacy (8.6 miles)
Health Mart Pharmacy (11 miles)
Richie Pharmacal (11.1 miles)
Pine Mountain Pharmacy (11.6 miles)
Transportation
U-Haul Moving & Storage (1.8 miles)
Parks
Warm Springs Historic District (1.8 miles)
Manchester City Field (2.4 miles)
Sprewell Bluff Park (10.8 miles)
Pet Zoo (17.8 miles)
Hospitals
Warm Springs Medical Center (1.8 miles)
Roosevelt Warm Springs Institute for Rehabilitation (2.2 miles)
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Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
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Excellent care from loving, attentive staff; clean facilities and regular family updates.
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