Loving Touch in Stone Mountain, GA

1478 Golf Link Drive, Stone Mountain, GA 30088

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
92
4 stars
2
3 stars
1
2 stars
0
1 stars
5

Assisted Living

Overall Review of Loving Touch

Pros

  • pro Loving Touch Animal Center is described as a hidden gem, offering true loving care for pets.
  • pro The staff are kind, compassionate, and attentive to both pets and their owners.
  • pro Dr. Michelle and Dr. Rosie are highly regarded for their knowledge and compassionate bedside manner.
  • pro The clinic offers a balanced approach with holistic and traditional medicine, plus clear follow-up communication.
  • pro The care team provides peace of mind and ensures visits are thorough yet not rushed.
  • pro Front desk staff and techs, like Christina, Holly, Shannon, and Michael, are consistently professional and caring.
  • pro The clinic is described as welcoming and makes owners feel like part of the family.
  • pro The Loving Touch app for appointments and records is convenient and appreciated.
  • pro Clients note a personal touch and long-standing trust, with many returning for years.

Cons

  • pro The business is described as a mess from the inside out, with high turnover, an unprofessional environment, and poor leadership.
  • pro The facility's cleanliness is subpar and standards aren't upheld, making it not a welcoming place.
  • pro Staff members are openly cursing in front of the owners, which is unprofessional and immature.
  • pro There is a revolving door of good people leaving, signaling deeper organizational issues.
  • pro The clinic is chronically understaffed, resulting in dirty exam rooms and stretched-thin staff.
  • pro They turn away animals in need because their schedule is booked up.
  • pro Phone calls often go unanswered, making it hard to reach the clinic.
  • pro Some doctors are described as rude and self-centered, contributing to a toxic culture and weak leadership.

Review

Loving Touch Animal Center in Stone Mountain is best suited for families who want a veterinary team that treats pets as true members of the family, with a clear emphasis on relationship-building, holistic options, and thorough, compassionate care. The practice earns strong praise for doctors who truly listen, explain clearly, and follow up in a way that makes owners feel supported between visits. It is especially well-suited for owners whose dogs and cats benefit from a holistic-minded approach alongside traditional medicine, and for pets with anxiety or complex, chronic needs that respond to patience, individualized plans, and multi-room accommodations.

Owners who should consider alternatives are those who prize absolute cost predictability and corporate-style efficiency, or those who must have highly consistent scheduling without the risk of bottlenecks. Several reviews flag issues that can complicate the experience: periodic understaffing, front-desk turnover, and the sense that high demand translates into longer-than-desired waits or backlogs in routine tasks such as prescription approvals or record updates. For some, a highly structured, less personalized environment may be preferable, especially if a seamless, brisk service model is a top priority.

The strengths of Loving Touch - deep, trusting relationships with clients, a strong emphasis on holistic and integrative care, and patient, unrushed visits - offset many of the drawbacks. Clients consistently describe doctors who invest time in understanding a pet's history, discuss a broad spectrum of options (including alternative therapies), and tailor plans to the individual animal. The ability to accommodate senior or anxious pets with ample room setups, along with proactive follow-up communication and accessibility via text or phone, helps owners feel they are partnering in long-term health rather than merely receiving episodic care. When results matter, the personal touch often makes up for occasional scheduling frictions or higher-than-average costs.

The positive experiences frequently hinge on Dr. Michelle and Dr. Rosie, whose bedside manner and depth of knowledge anchor the practice for many families. Reviewers repeatedly note thorough exams, thoughtful questions, and a willingness to explore both conventional and holistic modalities, including acupuncture and chiropractic options. The support team - techs, nurses, and especially front-desk staff who consistently demonstrate care - contributes to a sense of belonging and confidence in the care plan. The "feels-like-family" vibe, the willingness to adjust approaches as a pet's needs evolve, and the genuine dedication to patients' quality of life come through in countless anecdotes about pets returning to vitality and owners feeling heard and respected.

On balance, the decision hinges on how much value is placed on depth, warmth, and long-term relationship-building versus the desire for cost containment and scheduling certainty. For families that need a partner capable of managing complex conditions, offering holistic therapies, and maintaining open lines of communication long after the appointment, Loving Touch delivers results that many other clinics struggle to match. It is a place where owners feel empowered, where animals often show marked improvement, and where the narrative of care extends beyond the exam room into everyday wellness. That strength makes the occasional logistical hiccup worth tolerating for many families.

Nonetheless, vigilance is wise. Some reviews describe mismanagement at the administrative level, frequent staff turnover, and occasional questions about cleanliness or process consistency when demand spikes. A few clients report frustration with prescription approvals, price comparisons, or the speed of certain administrative tasks. Prospective clients should enter with a clear sense of their pet's needs, a realistic budget, and a plan to confirm treatment steps and costs upfront. Asking for a preferred clinician, clarifying holistic versus conventional expectations, and requesting explicit timelines for tests, prescriptions, and follow-ups can prevent disappointment.

Ultimately, Loving Touch is a compelling match for households prioritizing compassionate, personalized care with a holistic orientation and a strong relational culture. It suits owners who want a trusted partner prepared to navigate complex health journeys and to treat the pet as an integral, cherished family member. For those who cannot tolerate variability in scheduling, or who must strictly minimize cost, it is prudent to explore alternatives. When choosing, lean into the clinic's strengths: secure your slot with Dr. Michelle or Dr. Rosie, insist on a clear, integrative treatment plan, and prepare for ongoing, attentive follow-up that honors the pet's comfort and the family's confidence in the care team.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William B Hartsfield-Atlanta International (16 miles away) William B Hartsfield-Atlanta International (16 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Loving Touch in Stone Mountain, GA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by our dedicated staff. Each apartment is fully furnished, providing a comfortable and homely environment.

The community also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy the fresh air. Housekeeping services are provided regularly to maintain a clean and tidy living environment. Move-in coordination is offered to assist new residents in transitioning smoothly into their new home.

We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet services for our residents to stay in touch with loved ones or browse the internet at their convenience.

Our caring staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers to ensure that all medical needs are met. Residents with diabetes can benefit from our diabetes diet program, and special dietary restrictions can be accommodated.

Transportation arrangement for medical appointments as well as transportation to doctors' appointments are available for our residents' convenience. Medication management services are provided to ensure that medications are taken properly and on time.

In addition to meeting the physical needs of our residents, we also believe in promoting an active lifestyle. Scheduled daily activities are organized to engage residents and encourage social interaction.

Loving Touch in Stone Mountain is conveniently located near several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows easy access to various amenities and services within close proximity.

At Loving Touch, we strive to provide a loving and caring environment where our residents feel at home while receiving the support they need.

Nearby Places of Interest

Places of Worship

  • Berean Christian Church (0.9 miles)
  • Fairfield Baptist Church (1.9 miles)
  • Christ Our Hope Catholic Church (2.4 miles)
  • New Covenant Christian Ministries (2.9 miles)
  • Corpus Christi Catholic Church (3.2 miles)
  • Mountainside Seventh Day Adventist Church (4 miles)
  • New Birth Missionary Baptist Church (4.3 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3 miles)
  • Walgreens (3.3 miles)
  • Walgreens (4.2 miles)

Restaurants

  • Las Colinas Mexican Restaurant (1.9 miles)
  • Zaxby's (2.1 miles)
  • McDonald's (2.7 miles)
  • Bojangles' Famous Chicken 'n Biscuits (2.8 miles)
  • McDonald's (2.9 miles)
  • Taco Bell (3 miles)
  • Checkers (3 miles)

Physicians

  • Georgia Family Care (2.4 miles)
  • South Dekalb Family Physicians (2.8 miles)
  • East Dekalb Health CTR (3.4 miles)
  • Metro Surgical Associates (3.5 miles)
  • Abc Pediatrics (6 miles)
  • Atlanta OB/GYN (6.2 miles)
  • Gynecology and Obstetrics of Dekalb PC (6.5 miles)

Parks

  • Redan Park (2.8 miles)
  • Stone Mountain Walk Up Trail (4.4 miles)
  • Stone Mountain Park (4.4 miles)
  • Almost To The Top Of Stone Mountain (4.4 miles)
  • McKoy Park (6.8 miles)
  • East Lake Park (6.9 miles)
  • Toy Park (7.4 miles)

Hospitals

  • DeKalb Medical Hillandale (3.5 miles)

Transportation

  • Marta - Westbound (6.1 miles)

Cafes

  • Panera Bread (6.6 miles)
  • Dancing Goats Coffee Bar (7.3 miles)

Frequently Asked Questions

Where is Loving Touch?

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