Solace Personal Care
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3053 Sonya Lane, Snellville, GA 30078
For more information about senior living options: (844) 490-3973
Solace Personal Care offers a cost-effective alternative for individuals seeking assisted living solutions, with monthly rates that significantly undercut both Gwinnett County and statewide averages. For a semi-private room, residents pay just $1,200 per month, compared to the Gwinnett County average of $2,530 and Georgia's overall average of $2,529. Similarly, in the case of private rooms, Solace's rate of $1,800 is notably lower than the local rate of $2,551 and the state average of $2,864. These competitive pricing structures not only highlight Solace Personal Care's commitment to affordability but also ensure residents have access to quality care in a comfortable environment without the burden of inflated costs commonly found in the region.
| Floor plans | Solace Personal Care | Gwinnett County | Georgia |
|---|---|---|---|
| Semi-Private | $1,200 | $2,530 | $2,529 |
| Private | $1,800 | $2,551 | $2,864 |
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Hope Private Care offers comprehensive in-home health care management for clients. Their support team provides professional, compassionate, and dedicated care. Having all services coordinated by a single provider simplifies clients' lives. Hope Private Care is committed to exceptional in-home care that makes a difference. The staff is described as professional, loving, compassionate, empathetic, reliable, trustworthy, and thorough. Miss Johnson's services and Miss Wright's dedication are highly appreciated, and they go the extra mile (e.g., decorating a birthday party). Clients feel they have a reliable, long-term team that boosts their confidence. Miss Obi is pleasant and knowledgeable; Ravian Walker is caring and consistently goes above and beyond. The front office staff, including Tisha Wright, are helpful and capable; the caregivers are quick to respond, qualified, caring, and outgoing.
The agency is described as unprofessional and unorganized. Felecia is described as unprofessional, having an attitude, and not doing her job. Shantia is described as lacking knowledge and experience, arriving late and leaving early. The caregiver left the patient unattended with no water or way to get medicine. The agency minimized concerns and failed to communicate or address issues. Aides were sent with no formal training and scheduling was unreliable with little notice. An incident involved a non-employee relative training a caregiver on a feeding tube, described as a liability. The agency was charged $575 for damages allegedly caused by them. The agency is described as not dependable, not reliable, and not professional. Repeated scheduling problems and no-shows were reported. The home environment was left dirty (hair clumps, nails, sticky carpet). A 30-day notice accusing the patient of aggression was viewed as unacceptable and possibly a money grab.Hope Private Care has been the focal point of one family's experience with in-home health care for several years, weaving together a tapestry of praise, gratitude, sharp disappointments, and hard-earned lessons. Across multiple reviews, the overarching message is that Hope Private Care offers a broad suite of in-home care management services through a single provider, something many families find convenient and reassuring. The sentiment is clear: when the care team works well, the impact on a patient's daily life and the family's peace of mind is substantial. Several clients describe the company as professional, compassionate, reliable, and devoted to providing exceptional in-home care, a combination that makes the service feel both comprehensive and personal. The praise emphasizes not only the care itself but the experience of coordination, responsiveness, and the sense that the provider treats clients with genuine care and respect.
Within this positive frame, numerous individuals highlight specific staff members who stood out for their warmth, competence, and commitment. One reviewer lauds the company for having "everything one would want in a caregiver," naming attributes such as professionalism, loving care, empathy, reliability, trustworthiness, and thoroughness. The message is consistent: the agents and aides can be trusted to deliver high-quality, compassionate service. In particular, Miss Johnson and Miss Wright appear repeatedly as touchpoints of gratitude; Dr. Martin appreciating their efforts is a notable example. Dr. Martin also recounts a personal moment of going beyond the call of duty - Miss Wright decorating for a birthday party at the client's home - describing it as a blessing and underscoring the sense that staff members sometimes bring warmth and personality that enhances care, not just tasks. Other references praise Miss Obi for her pleasant and knowledgeable approach when signing up, and Miss Wright as a front-office "Powerhouse" who is consistently helpful and deserves recognition for her hard work; Ravian Walker is described as caring and going "over and beyond" to help, reinforcing the impression that behind the care there is a team with real dedication.
Several reviews celebrate the operational side of Hope Private Care - the technology-enabled communication, the quick response times, and the overall experience of working with a company that feels organized and accessible. A client notes that the company's responsiveness and technology make communication a breeze, and that the caregivers are not only qualified but genuinely caring and outgoing, with a servant-hearted approach. The sense that the agency prioritizes customer experience extends to people who interact with the front office, where the same reviewer calls Miss Wright a powerhouse and highlights the supportive atmosphere created by the office staff. For these clients, the combined effect of skilled caregivers and an efficient administrative team translates into a smoother, less stressful caregiving experience, especially for families navigating complex health needs.
Yet, beneath the broad praise, there are persistent and detailed critiques that offer a sobering counterpoint. Several reviews recount scenarios in which the relationship with the agency deteriorated or failed to meet expectations, illustrating the fragility of in-home care arrangements. In one account, a caregiver who had begun work with the client left to take another job and began sending substitute aides who did not appear to be affiliated with the agency. The reviewer notes the caregiver's own admission that she was underpaid, and the situation is described as having undermined reliability and consistency. This story extends beyond scheduling: the client's spouse was hospitalized and paralyzed, and the caregiver reportedly arrived late and left early, leaving the patient without access to water or medicine. The family claims a financial impact as well, reporting a charged amount of $575 tied to damages and a lack of responsive communication from the agency after raising concerns.
Other clients describe a cascade of unprofessional experiences that began with poor staffing and a lack of consistent training. One reviewer recounts the experience of dealing with an agency staff member who appeared unprepared for basic caregiving tasks, followed by a pattern of late arrivals, and a lack of formal training among the aides. The office staff, including someone named Jamie, is described as failing to provide timely notices or clear communication when staff were unavailable, contributing to a sense of chaos. A single reviewer highlights a particularly negative contrast with the presence of an otherwise professional RN, Obie, who provided respectful and constructive guidance, contrasting sharply with other personnel who did not meet expectations. The thread running through these experiences is that inconsistent staffing, poor communication, and variable training can undermine trust and create stressful, even dangerous, situations for clients and their families.
A separate, deeply detailed set of reviews focuses on long-running concerns from 2021 onward. A family dealing with a loved one who has ALS recounts a pattern in which multiple aides reportedly expressed uncertainty about handling feeding tubes and other machines, with supervisors directing them not to worry about those responsibilities. The same family describes a layoff of staff and a cascade of problems - non-coordinated care, inadequate supervision, and a perception that the agency prioritized operational convenience or cost over patient safety. The owner's assistant is depicted as instructing aides in ways that placed liability on the caregivers rather than the agency, and the family states that a 30-day notice accusing them of aggression was issued despite ongoing attempts to communicate and obtain a response. The family asserts they possessed texts and emails documenting attempts to engage the agency and to secure appropriate care, and they threaten further action, including potential legal steps for defamation of character. This narrative paints a stark contrast to the idealized view of in-home care, underscoring the real risks families face when communication breaks down and staff turnover disrupts stable care plans.
Toward the end of these experiences, several reviewers emphasize a return to a more positive footing, noting that they continued using Hope Private In-Home Care for around a year and continued to be impressed by the company's responsiveness and the care team's qualifications and compassion. One reviewer highlights that the assistants approach their duties with a "servants heart," and that the caregivers are not only capable but also kind and supportive. There is a sense that the agency, when functioning well, provides a meaningful contrast to other home-care providers - one reviewer even calling the switch to Hope Private Care "night and day." The same client mentions that the staff members feel like they are part of a Christian community, with the care team and the office staff described as genuinely sweet and caring, reinforcing the perception that values and empathy can play a significant role in the quality of care and client satisfaction.
Taken together, these accounts illustrate a service with strong strengths and notable vulnerabilities. The positive testimonials emphasize a reliable, compassionate team; the convenience of coordinating all care through a single provider; and staff members who go beyond basic duties to create meaningful moments of support. The negative experiences, by contrast, underscore how essential consistent staffing, thorough training, clear communication, and accountable management are to sustaining trust in in-home care. They also remind us that even well-regarded providers can fall short when staffing becomes unstable or when expectations around safety, continuity, and responsiveness are not met. For families considering Hope Private Care, the threads of praise and warning coalesce into a nuanced picture: the company can be a source of outstanding, life-changing support, but it must be navigated with vigilance, proactive communication, and a clear understanding of the care plan, including how handling emergencies, staffing changes, and billing are managed.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Solace Personal Care is an assisted living community located in Snellville, GA. Our community offers a range of amenities and care services to ensure that our residents receive the support and assistance they need while also enjoying a fulfilling and engaging lifestyle.
Some of the amenities available at Solace Personal Care include activities on-site, which provide opportunities for socializing and participating in recreational activities within the comfort of our community. We also have a beautician on-site, allowing residents to easily access salon services without having to leave the premises. Devotional services off-site offer spiritual support for those who desire it.
Our indoor and outdoor common areas provide comfortable spaces for residents to relax, socialize, or engage in group activities. Private accommodations with private bathrooms ensure that each resident has their own personal space to retreat to when desired.
In terms of care services, we offer specialized care for diabetic individuals as well as high acuity care for those with more complex medical needs. Incontinence care is provided by our trained staff to ensure comfort and dignity for all residents.
Meals provided at Solace Personal Care are nutritious and delicious, with options available for vegetarians. Our dining experience aims to enhance both physical and emotional well-being by providing satisfying meals in a pleasant atmosphere.
Residents will not only enjoy the amenities and care services at Solace Personal Care but will also have ample opportunities to explore the surrounding area. With three cafes, two parks, seven pharmacies, 15 physicians' offices, 25 restaurants, three places of worship, and one theater nearby, there are plenty of options for entertainment, recreation, and healthcare access just a short distance away from our community.
At Solace Personal Care in Snellville, GA, we strive to provide compassionate care coupled with an enriching lifestyle that promotes overall well-being.
This area of Snellville, Georgia offers a convenient and diverse range of amenities for seniors looking to settle down in a peaceful community. With several physicians and clinics located within a short distance, residents have easy access to medical care. There are also pharmacies nearby for prescription needs. For dining options, there are various restaurants offering a mix of cuisines, from classic American fare to Mexican and Italian dishes. Additionally, cafes like Panera Bread and Starbucks provide cozy spots for socializing or enjoying a cup of coffee. For recreation, there are parks like Lenora Park and Alexander Park where seniors can take leisurely walks or enjoy the outdoors. The area also has places of worship for those seeking spiritual fulfillment. Overall, this part of Snellville presents a well-rounded environment with essential services and opportunities for relaxation and social engagement.
Solace Personal Care offers a cost-effective alternative for individuals seeking assisted living solutions, with monthly rates that significantly undercut both Gwinnett County and statewide averages. For a semi-private room, residents pay just $1,200 per month, compared to the Gwinnett County average of $2,530 and Georgia's overall average of $2,529. Similarly, in the case of private rooms, Solace's rate of $1,800 is notably lower than the local rate of $2,551 and the state average of $2,864. These competitive pricing structures not only highlight Solace Personal Care's commitment to affordability but also ensure residents have access to quality care in a comfortable environment without the burden of inflated costs commonly found in the region.
Solace Personal Care is located at 3053 Sonya Lane, Snellville, GA 30078 in Gwinnett County, Georgia
Yes, Solace Personal Care allows both dogs and cats.
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