Soto Savannah Home 2

136 East 57Th Street, Savannah, GA 31405

For more information about senior living options: (844) 490-3973

3.8 from 100 reviews
5 stars
57
4 stars
13
3 stars
6
2 stars
5
1 stars
19

Assisted Living

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    Overall Review of Soto Savannah Home 2

    Pros

    • pro The hotel was easily accessible and the room was very spacious.
    • pro The front desk staff were very helpful even when checking in at 2:30 a.m.
    • pro They would recommend the hotel and would stay there again.
    • pro The room was very clean and spacious.
    • pro The elevators had a safety feature with room-key access, were clean, well-lit, and well maintained.
    • pro There are two parking options, both of which were great.
    • pro Breakfast was great and stayed stocked every morning.
    • pro Overall, the stay was smooth and great.
    • pro The place was clean and immaculate.
    • pro The room was the best, and the service was excellent.
    • pro The gym was spotless, equipment fully operational, and the space smelled neutral and clean.
    • pro Home2 Suites Savannah Midtown's hospitality felt like leadership.
    • pro Ms. April was attentive, kind, knowledgeable, and genuinely thoughtful.
    • pro Ms. Dannette at the front desk was warm, clear, and capable, saving time.

    Cons

    • pro The hotel was described as low-end after a brand change, with only new furniture added.
    • pro The room door would not latch reliably and had to be slammed to close.
    • pro Front desk staff offered no fix and blamed it on the weekend.
    • pro The room was loud at night and felt like a cheap hotel.
    • pro Breakfast hours were unreasonably early, closing at 9 a.m. on weekends.
    • pro The property seemed cheap in its decisions, and the reviewer said they would not return.
    • pro A roach was found in the room.
    • pro The air conditioning went out completely, leaving the room sauna-like.
    • pro The guest was charged $250 for smoking in the room despite never smoking.
    • pro The front desk manager was rude and unhelpful, offering no resolution and directing the guest to corporate.

    Review

    Across Savannah's Midtown area, guests describe a hotel experience that frequently leans positive, with easy accessibility, spacious and clean rooms, and a standout level of service from the front desk team. Several reviewers note that the property is easy to reach and that the rooms feel large and comfortable for both short visits and business stays. One guest highlighted arriving at 2:30 a.m. and finding the front desk helpful, while another emphasized the overall spaciousness and cleanliness of the room. The combination of convenient entry and generous layout seems to set a welcoming tone for many stays, with Savannah's humidity occasionally acknowledged as a factor in a damp-feeling room.

    Cleanliness and convenience repeatedly surface as common threads in the praise. Guests frequently remark that rooms are very clean and well-kept, and some specifically call out the freshness of the space upon arrival. Elevators are described as clean and well-lit, with a safety feature requiring a room key for access. Parking options - an indoor garage and outdoor lot - are viewed positively for lighting and ease of use, with one guest noting the garage connects smoothly to the outdoor area. The overall sense of maintenance and upkeep - whether it's the lobby, gym, or public spaces - appears to support a generally solid impression of care and order.

    Front desk staff are a consistent highlight, especially in the strongest reviews. Individuals like Ms. April are praised for attentive, proactive care - checking in with guests, offering to adjust lighting for work, and providing thoughtful, considerate service that feels genuine rather than performative. Ms. Dannette receives similar high praise for warmth, clear communication, and even practical help with complex situations like card holds and package logistics. One guest singled her out for turning a potentially confusing moment into a calm, instructional experience, and another noted that Dannette saved the day by coordinating a carrier return and a later package shipment without charging for her time. The impression left by these interactions is that staff at this property can elevate a routine stay into something memorable.

    The property's branding story adds another layer to the experience. Some guests reflect positively on Home2 Suites Savannah Midtown, praising the leadership-like hospitality and a team that executes with heart and ownership. A particularly glowing account highlights the two staff members - Ms. April and Ms. Dannette - as exemplars of guest care, describing the gym as clean and the room as quiet and well-maintained. This thread of exceptional customer service creates a strong contrast with other reviews that describe more mixed experiences, reinforcing the idea that brand identity and individual staff performance can dramatically shape a guest's impression.

    Not every review aligns with the most favorable outcomes, however. A notable portion of feedback centers on negative maintenance or service gaps. One reviewer describes a transformation to Home2 that felt more like a budget refresh than a true upgrade, with concerns about door latches, noise from other guests, and a breakfast that closes early (9 a.m. on weekends). Another guest explicitly labels the experience as poorly managed, citing dirty plates, rooms that smelled, doors that wouldn't latch, missing stoppers, and various hardware issues. These accounts emphasize that when maintenance and housekeeping fall short, the perception of value and safety can quickly erode, leaving guests disappointed.

    A particularly troubling incident involves a guest who was accused of smoking in a room and subsequently charged an "extra" $250. The review describes a confrontation with front desk staff and a manager, with the guest feeling berated and ultimately advised to escalate the matter to corporate channels. The guest reports ongoing friction, a lack of resolution, and a determination never to return, illustrating how billing disputes and perceived mismanagement can severely undermine a guest's experience even if other aspects of the stay are positive.

    Breakfast experiences are mixed as well. Several guests recall a breakfast that is well-stocked and convenient, contributing to a smooth morning routine. Others report cold or lukewarm offerings, or the sense that breakfast service is not consistently held to a high standard. These inconsistencies in what should be a simple morning amenity underscore how small daily touches can either reinforce a positive stay or leave guests wanting more.

    Taken together, the reviews paint a nuanced picture of Savannah Midtown accommodations. For many, the location, room size, and cleanliness, combined with responsive, well-meaning front desk staff, create a very good or even excellent stay. For others, maintenance lapses, branding changes, and billing or noise issues color their experiences with frustration. Guests who value proactive service and spotless spaces are likely to be highly satisfied, especially when Ms. April and Ms. Dannette are on duty. However, potential travelers should be aware that experiences can vary, and interactions with maintenance, management, or billing can significantly influence overall satisfaction.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Savannah International (8 miles away) Savannah International (8 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Soto Savannah Home 2 is a welcoming and fully furnished assisted living community located in the charming city of Savannah, GA. Our community offers a range of amenities to enhance the comfort and convenience of our residents.

    Residents can enjoy delicious meals in our spacious dining room, where special dietary restrictions are accommodated. Our dedicated housekeeping staff ensures that the living spaces are kept clean and tidy at all times.

    For those who appreciate outdoor tranquility, our community features a beautiful garden and outdoor space where residents can relax and unwind. Wi-Fi/high-speed internet access is available throughout the facility, keeping residents connected to family and friends.

    At Soto Savannah Home 2, we provide care services tailored to meet the individual needs of each resident. Our trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate medical care for our residents.

    Our dedicated team manages medication administration and ensures that each resident adheres to their unique diabetes diet or other dietary restrictions. Meal preparation and service are provided to promote overall health and well-being.

    Transportation arrangements for medical appointments are made easily accessible for our residents' convenience. Additionally, we offer scheduled daily activities designed to engage and entertain our residents.

    Located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Soto Savannah Home 2 provides easy access to essential amenities within close proximity.

    With its comprehensive amenities and personalized care services, Soto Savannah Home 2 offers an exceptional assisted living experience in the heart of Savannah, GA.

    Nearby Places of Interest

    Restaurants

    • The 5 Spot (0.3 miles)
    • Ardsley Station (0.8 miles)
    • Bobo Seafood Market (0.8 miles)
    • Lone Wolf Lounge (0.9 miles)
    • Green Truck Pub (0.9 miles)
    • Two Tides Brewing Company (0.9 miles)
    • Hop Atomica (1 miles)

    Physicians

    • Chatham Orthopaedic Associates (0.6 miles)
    • Chatham Medical Associates (0.7 miles)
    • Seleem Sayyar, MD (0.7 miles)
    • Dermatology Associates (0.7 miles)
    • Wrightington Rheumatology (0.7 miles)
    • Sleep Care Institute (0.8 miles)
    • Elizabeth Family Practice Center (0.8 miles)

    Parks

    • Ardsley Park - Hedman Park (0.8 miles)
    • Daffin Park (1.2 miles)
    • Wells Park (1.2 miles)

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Compounding Solutions of Savannah (0.9 miles)
    • Candler Prescription Center at Candler Hospital (1 miles)
    • CVS Pharmacy (1 miles)
    • Medical Center Pharmacy (1 miles)
    • Walgreens (1.1 miles)
    • Kroger Pharmacy (1.8 miles)

    Hospitals

    • Memorial University Medical Center - Pediatric ICU (1 miles)
    • Memorial Health University Medical Center Answerone/Nurseone/Switchboard (1.1 miles)
    • Memorial Neuro ICU (1.1 miles)
    • Memorial Heart and Vascular (1.1 miles)
    • Dva Renal Healthcare (1.6 miles)
    • St Joseph's/Candler Health (2.1 miles)

    Cafes

    • Sentient Bean (1.7 miles)
    • Starbucks (2.2 miles)

    Places of Worship

    • Asbury Memorial United Methodist Church (1.7 miles)
    • Cathedral of St John the Baptist (2.3 miles)

    Transportation

    • Savannah Hilton Head International Airport (SAV) (2.4 miles)

    Frequently Asked Questions

    Where is Soto Savannah Home 2?

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