136 East 57Th Street, Savannah, GA 31405
For more information about senior living options: (844) 490-3973
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Across Savannah's Midtown area, guests describe a hotel experience that frequently leans positive, with easy accessibility, spacious and clean rooms, and a standout level of service from the front desk team. Several reviewers note that the property is easy to reach and that the rooms feel large and comfortable for both short visits and business stays. One guest highlighted arriving at 2:30 a.m. and finding the front desk helpful, while another emphasized the overall spaciousness and cleanliness of the room. The combination of convenient entry and generous layout seems to set a welcoming tone for many stays, with Savannah's humidity occasionally acknowledged as a factor in a damp-feeling room.
Cleanliness and convenience repeatedly surface as common threads in the praise. Guests frequently remark that rooms are very clean and well-kept, and some specifically call out the freshness of the space upon arrival. Elevators are described as clean and well-lit, with a safety feature requiring a room key for access. Parking options - an indoor garage and outdoor lot - are viewed positively for lighting and ease of use, with one guest noting the garage connects smoothly to the outdoor area. The overall sense of maintenance and upkeep - whether it's the lobby, gym, or public spaces - appears to support a generally solid impression of care and order.
Front desk staff are a consistent highlight, especially in the strongest reviews. Individuals like Ms. April are praised for attentive, proactive care - checking in with guests, offering to adjust lighting for work, and providing thoughtful, considerate service that feels genuine rather than performative. Ms. Dannette receives similar high praise for warmth, clear communication, and even practical help with complex situations like card holds and package logistics. One guest singled her out for turning a potentially confusing moment into a calm, instructional experience, and another noted that Dannette saved the day by coordinating a carrier return and a later package shipment without charging for her time. The impression left by these interactions is that staff at this property can elevate a routine stay into something memorable.
The property's branding story adds another layer to the experience. Some guests reflect positively on Home2 Suites Savannah Midtown, praising the leadership-like hospitality and a team that executes with heart and ownership. A particularly glowing account highlights the two staff members - Ms. April and Ms. Dannette - as exemplars of guest care, describing the gym as clean and the room as quiet and well-maintained. This thread of exceptional customer service creates a strong contrast with other reviews that describe more mixed experiences, reinforcing the idea that brand identity and individual staff performance can dramatically shape a guest's impression.
Not every review aligns with the most favorable outcomes, however. A notable portion of feedback centers on negative maintenance or service gaps. One reviewer describes a transformation to Home2 that felt more like a budget refresh than a true upgrade, with concerns about door latches, noise from other guests, and a breakfast that closes early (9 a.m. on weekends). Another guest explicitly labels the experience as poorly managed, citing dirty plates, rooms that smelled, doors that wouldn't latch, missing stoppers, and various hardware issues. These accounts emphasize that when maintenance and housekeeping fall short, the perception of value and safety can quickly erode, leaving guests disappointed.
A particularly troubling incident involves a guest who was accused of smoking in a room and subsequently charged an "extra" $250. The review describes a confrontation with front desk staff and a manager, with the guest feeling berated and ultimately advised to escalate the matter to corporate channels. The guest reports ongoing friction, a lack of resolution, and a determination never to return, illustrating how billing disputes and perceived mismanagement can severely undermine a guest's experience even if other aspects of the stay are positive.
Breakfast experiences are mixed as well. Several guests recall a breakfast that is well-stocked and convenient, contributing to a smooth morning routine. Others report cold or lukewarm offerings, or the sense that breakfast service is not consistently held to a high standard. These inconsistencies in what should be a simple morning amenity underscore how small daily touches can either reinforce a positive stay or leave guests wanting more.
Taken together, the reviews paint a nuanced picture of Savannah Midtown accommodations. For many, the location, room size, and cleanliness, combined with responsive, well-meaning front desk staff, create a very good or even excellent stay. For others, maintenance lapses, branding changes, and billing or noise issues color their experiences with frustration. Guests who value proactive service and spotless spaces are likely to be highly satisfied, especially when Ms. April and Ms. Dannette are on duty. However, potential travelers should be aware that experiences can vary, and interactions with maintenance, management, or billing can significantly influence overall satisfaction.
Soto Savannah Home 2 is a welcoming and fully furnished assisted living community located in the charming city of Savannah, GA. Our community offers a range of amenities to enhance the comfort and convenience of our residents.
Residents can enjoy delicious meals in our spacious dining room, where special dietary restrictions are accommodated. Our dedicated housekeeping staff ensures that the living spaces are kept clean and tidy at all times.
For those who appreciate outdoor tranquility, our community features a beautiful garden and outdoor space where residents can relax and unwind. Wi-Fi/high-speed internet access is available throughout the facility, keeping residents connected to family and friends.
At Soto Savannah Home 2, we provide care services tailored to meet the individual needs of each resident. Our trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate medical care for our residents.
Our dedicated team manages medication administration and ensures that each resident adheres to their unique diabetes diet or other dietary restrictions. Meal preparation and service are provided to promote overall health and well-being.
Transportation arrangements for medical appointments are made easily accessible for our residents' convenience. Additionally, we offer scheduled daily activities designed to engage and entertain our residents.
Located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Soto Savannah Home 2 provides easy access to essential amenities within close proximity.
With its comprehensive amenities and personalized care services, Soto Savannah Home 2 offers an exceptional assisted living experience in the heart of Savannah, GA.
Soto Savannah Home 2 is located at 136 East 57Th Street, Savannah, GA 31405 in Chatham County, Georgia
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