Candler Skilled Nursing Unit

Pros

• Valerie, a nurse on the 4th floor, provided exceptional care and support during the stay.
• The doctors at Select Care Hospital were described as wonderful and competent in their roles.
• Cynthia, the manager, was noted to be very nice and approachable when addressing concerns.

Cons

• The majority of the nursing staff displayed rudeness and a lack of care towards patients and their families.
• A specific nurse, Mea, was especially rude and condescending when addressing questions about medication.
• Patients experienced extensive delays in receiving help for basic needs, such as going to the bathroom.
• Patients were left on bedpans and potty seats for excessively long periods without assistance.
• Despite multiple complaints to the manager, there was no improvement in the level of care provided.
• Family seating in the hospital was outdated and uncomfortable for visitors during extended stays.
• While doctors were praised, the overall experience with nursing staff and food quality was disappointing.

Review

Select Care Hospital, located on the 4th Floor of Candler, has recently garnered a mixed bag of reviews from patients and their families, particularly highlighting significant concerns about the nursing staff's behavior and the overall quality of care. While some positive aspects exist, such as commendable doctors, the general sentiment among reviewers leans towards disappointment and dissatisfaction due to a perceived lack of compassion and professionalism from a large portion of the nursing staff.

Amongst the feedback provided, one notable exception to the overwhelmingly negative sentiment was a nurse named Valerie. Her performance stood out as "spectacular," showcasing that not all nursing staff failed to meet patient expectations. Unfortunately, this positive experience appeared to be overshadowed by multiple complaints regarding another nurse who was unsatisfactorily acknowledged by a reviewer—referred to here as Mea (or a similar name). This particular nurse reportedly communicated in a rude and condescending manner when addressing questions about medication. Such interactions can significantly impact patients' emotional well-being during already challenging medical situations.

Moreover, reviewers expressed frustration regarding timely access to essential care services. In one instance, a patient’s family member noted that their loved one was made to wait excessively long periods—between 30 minutes to over an hour—for assistance with basic needs such as using the bathroom. This neglect was compounded by occasions where the patient remained on a bedpan or potty seat for extended durations without receiving help. The remarks emphasize concerns about how crucial time-sensitive medications were administered hours late, reflecting deeper systemic issues within staffing protocols and communication channels at Select Care Hospital.

Despite these troubling experiences with nursing staff responsiveness and attitude, patients were generally pleased with the hospital's medical doctors. Their level of expertise led some reviewers to feel reassured about treatment outcomes despite their distressing encounters with varying members of the nursing team. This dichotomy illustrates potential strengths in medical care delivery while also revealing significant weaknesses in ancillary services that support patients' day-to-day comfort and dignity during treatment.

In addition to interpersonal issues faced by patients, further criticism was directed toward non-medical aspects such as food quality and physical comforts within waiting areas. Many found the hospital food unpalatable—a point often considered secondary but nonetheless important when assessing overall patient satisfaction in healthcare settings. Furthermore, comments regarding outdated and uncomfortable seating for visitors hinted at insufficient attention given to creating welcoming environments for family members during what are typically stressful visits.

Overall, these reviews paint a picture of Select Care Hospital at Candler that reflects both commendable medical care alongside pressing concerns regarding nursing staff behavior and inadequate facilities for family visitors. While many families appreciated the expertise offered by physicians during their loved ones’ illnesses, systemic changes are required among nursing personnel's conduct and response times for assistance requests. Until these issues are addressed adequately through improved training or reevaluation of staffing practices, potential patients may wish to consider other healthcare options available in Savannah that promise better overall experiences.

This part of Savannah, Georgia, offers a convenient and diverse range of healthcare options with several physicians' offices, pharmacies, and hospitals located within close proximity. The area also provides a variety of dining choices, including local eateries like Sunnyside Up and Baker's Pride Bakery as well as chain restaurants such as Wendy's and Bonefish Grill. Nearby parks like Ardsley Park - Hedman Park and Daffin Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood boasts a strong healthcare infrastructure, dining options to suit various tastes, and green spaces for leisure activities making it a potentially attractive location for seniors looking to settle in Savannah.

Physicians

• Ob Gyn Associates (0 miles)
• Savannah Facial Plastic Surgery (0 miles)
• Chatham OB-GYN (0.1 miles)
• Savannah OB Gyn PC (0.1 miles)
• Southern Retina (0.1 miles)
• Joe W Campbell, MD (0.1 miles)
• Savannah Obgyn Specialists (0.1 miles)

Pharmacies

• Candler Prescription Center at Candler Hospital (0.1 miles)
• Compounding Solutions of Savannah (0.2 miles)
• Walgreens (0.2 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.5 miles)
• Medical Center Pharmacy (0.7 miles)
• CVS Pharmacy (1.2 miles)

Restaurants

• Sunnyside Up (0.3 miles)
• Baker's Pride Bakery (0.3 miles)
• Wendy's (0.4 miles)
• Bonefish Grill (0.6 miles)
• The 5 Spot (0.7 miles)
• Ole Times Country Buffet (1.2 miles)
• McDonald's (1.4 miles)

Hospitals

• Memorial University Medical Center - Pediatric ICU (0.7 miles)
• Memorial Neuro ICU (0.7 miles)
• Memorial Heart and Vascular (0.7 miles)
• Memorial Health University Medical Center Answerone/Nurseone/Switchboard (0.7 miles)
• St Joseph's/Candler Health (1.2 miles)
• Dva Renal Healthcare (1.8 miles)

Parks

• Ardsley Park - Hedman Park (1.5 miles)
• Daffin Park (1.6 miles)
• Wells Park (2.2 miles)