Chi's in Riverdale, GA

Information last verified:

2023 Highway 138, Riverdale, GA 30296

For more information about senior living options: (844) 490-3973

3.2 from 109 reviews
5 stars
39
4 stars
13
3 stars
15
2 stars
13
1 stars
29

Overall Review of Chi's

Pros

  • pro They noted that the chicken was hot, fresh, and delicious.
  • pro They described the service as great and the restaurant as clean, with the chicken and sides being very good.
  • pro They received their order in excellent, timely fashion with excellent customer service.
  • pro They consider this location the best chicken place they've ever visited, praising its flavor as better than competitors.
  • pro They found the staff friendly and the pickup quick, with their order ready in minutes.
  • pro They exclaimed that the food was sooo good, and they enjoyed fresh, delicious food and beverages with good service.

Cons

  • pro The chicken was not fresh and the food tasted old.
  • pro The service was rude, unprofessional, and dismissive.
  • pro Customers faced extremely long wait times and slow service.
  • pro The restaurant was dirty, with floors not cleaned and trash in the lot.
  • pro Orders were frequently incorrect, incomplete, or canceled without refunds.
  • pro The food often arrived cold, burnt, or greasy with no flavor.
  • pro There were frequent upcharges and confusing pricing for white meat.
  • pro Staff argued loudly and showed little respect for customers.

Review

Chi’s in Riverdale, GA is best suited for families seeking an affordable, casual fried-chicken option that can be relied on for quick meals without a formal dining experience. This location serves households that value price and convenience and can tolerate variability in service as part of a budget-friendly routine. It is not ideal for seniors or caregivers who require a consistently pristine environment, flawless accuracy, and predictable hospitality every visit. When reliability matters, prompt, courteous staff; immaculate dining areas; consistent food quality, this community often falls short. Yet for those who prioritize cost-effective, familiar fare and can absorb occasional misfires, Chi’s can deliver occasional bright spots: hot chicken when the kitchen is on, a biscuit that often shines, and a menu with accessible deals that stretch a grocery budget.

Those evaluating alternatives should be realistic about expectations. If consistent quality, impeccable cleanliness, and predictable service are non-negotiables for daily meals or for residents with dietary restrictions, consider other options, competitors with steadier performance or nearby eateries that emphasize reliability over rock-bottom prices. Several reviews highlight slow service, repeated order mistakes, and staff attitudes that undermine the dining experience, patterns that recur across shifts. For families weighing long-term dining strategies, that backdrop argues for treating Chi’s as a supplementary option rather than a steady staple, and for comparing multiple nearby choices before committing to a regular routine.

On the upside, the value proposition can be compelling on the right day. Deals such as a 2-piece leg-and-thigh for a dollar on Tuesdays and larger family-friendly combos provide measurable savings without sacrificing familiar flavors. When the kitchen performs well, the chicken earns praise for crisp texture and the biscuits remain a standout, flaky, buttery, and hard to beat for a quick side. In the few visits where service remains efficient under pressure and mistakes are promptly corrected at no extra charge, Chi’s demonstrates the core strength of fast food: rapid, satisfying portions at a predictable price. These moments prove the concept can work, especially for those who prioritize affordability and speed over a flawless record.

The other reality is hard to ignore: the consistent sequence of drawbacks. Long waits, incorrect or incomplete orders, and attitudes that suggest staff are stretched thin dominate many reports. Food quality swings between overcooked, greasy, or merely mediocre and occasionally passable, with sides like okra and rice drawing complaints about freshness and texture. Cleanliness is uneven, with notes of dirty floors, unstocked items, and trash in parking lots; maintenance issues such as leaking ceilings or disorganized spaces surface in several accounts. The interaction between staff and customers often marks the experience, with many reviews recounting rude or dismissive behavior, frequent miscommunications, and frustration when refunds or replacements are delayed. Online ordering quirks and in-store mismanagement further compound the sense that this location can be a bumpy ride.

To reconcile the pros with the cons, the value equation hinges on consistency and personal tolerance for risk. When Chi’s hits a good day, the combination of price, hearty portions, and decently prepared fried chicken can satisfy cravings without draining a budget, provided orders are reviewed before leaving and substitutions are clearly understood. The occasional positive staff interaction and timely pickup can tilt a visit from frustrating to acceptable, particularly when the location is conveniently close. However, the odds of a subpar experience, cold or underseasoned food, missing items, or an inflated bill due to upcharges, mean shoppers must enter with clear expectations and a plan to escalate issues when warranted, including refunds or replacements.

Bottom line: Chi’s Riverdale serves as a practical, budget-minded option for households that can absorb variability. If the goal is affordable, fast, familiar meals and flexibility regarding occasional service hiccups, it can fit. For anyone prioritizing consistent quality, spotless conditions, and flawless customer care, alternatives should be seriously considered, ideally sampled side-by-side. When choosing Chi’s, strategy matters: visit at steady times to gauge pace, double-check orders, and be prepared to pivot if a visit veers toward chronic issues. In the end, Chi’s remains a viable, on-the-spot feeder for a budget and a craving, not a trusted anchor for regular meals in a care-driven setting.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William B Hartsfield-Atlanta International (6 miles away) William B Hartsfield-Atlanta International (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Chi's in Riverdale, GA, a vibrant assisted living community designed to provide comfort, care, and an enriching lifestyle for our residents. Nestled in a serene environment, Chi's combines the warmth of home with the support of dedicated professionals to ensure the best quality of life for our residents.

Our community boasts an array of amenities that promote both relaxation and socialization. Residents can enjoy delicious meals in our inviting dining room or relax outdoors in our beautifully landscaped garden. Each living space is fully furnished, offering a cozy atmosphere where residents can feel at home. We prioritize convenience and peace of mind with housekeeping services and move-in coordination available upon arrival. Additionally, stay connected with loved ones through complimentary Wi-Fi and telephone services.

At Chi's, we understand that every individual's needs are unique. Our compassionate staff offers personalized care services tailored to assist residents with daily living activities such as bathing, dressing, transfers, and medication management. We also work closely with healthcare providers to coordinate medical support when necessary. Special dietary needs are thoughtfully accommodated through meal preparation and service designed specifically for each resident’s requirements.

For those seeking an engaging lifestyle, we offer scheduled daily activities that foster connection and community among residents. With parks nearby for leisurely strolls or outdoor enjoyment, along with easy access to pharmacies, physicians’ offices, restaurants, places of worship, and hospitals, our location offers both convenience and a sense of belonging.

Experience a welcoming community where independence meets assistance, experience Chi's in Riverdale!

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (2.6 miles)
  • Heart Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (4.3 miles)

Parks

  • Creel Park (2 miles)

Places of Worship

  • New Macedonia Baptist Church (2.3 miles)

Physicians

  • Southside Internal Medicine PC (2.4 miles)
  • Malloy, Tyrone Dr - Malloy Tyrone C MD Jd (2.5 miles)
  • Burnett Jettie M MD (2.5 miles)
  • Atlanta Heart Associates (3.3 miles)
  • Harsch & Osborne Md Pc (3.3 miles)
  • Southeast Primary Care (3.3 miles)
  • Breast Health Clinic (3.3 miles)

Restaurants

  • Chick-Fil-A (3 miles)
  • McDonald's (4.5 miles)
  • McDonald's (4.6 miles)
  • Wendy's (5 miles)
  • Sonic Drive-In (5.2 miles)
  • Club Sugar Bush (5.3 miles)
  • Hardee's (5.7 miles)

Hospitals

  • Labor & Delivery (4.2 miles)
  • Southern Regional Health System (4.3 miles)

Theaters

  • Cinemark Tinseltown 17 And Xd (5.1 miles)

Cafes

  • Panera Bread (5.3 miles)
  • Starbucks (6.3 miles)

Transportation

  • Korean Air (5.6 miles)
  • Runway 9R/27L (5.7 miles)
  • Runway 9L/27R (6 miles)
  • ATL Airport Gate T3 (6.1 miles)
  • Rental Car Center (6.1 miles)
  • SkyTrain Station: Rental Car Center (6.1 miles)
  • Hertz Rent A Car (6.1 miles)

Frequently Asked Questions

Where is Chi's?

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