Sierra Home Care
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5980 Homestead Circle, Rex, GA 30273
For more information about senior living options: (844) 490-3973
Sierra Home Care offers a range of competitive pricing for various room types, making it an appealing option for those seeking care in the area. For a private room, the monthly cost is $1,500, significantly lower than Henry County's average of $2,130 and Georgia's state average of $2,864. When it comes to studio apartments, Sierra's rate stands at $3,390, slightly above the local average of $3,297 but still within reach compared to the state average of $3,520. The 1-bedroom option is priced at $3,790, which is notably higher than the Henry County rate of $1,997 yet remains more affordable than Georgia's average of $3,412. Lastly, for two-bedroom accommodations, Sierra Home Care charges $4,210; while this exceeds both county and state averages - $2,794 and $3,921 respectively - it reflects a comprehensive care package that prioritizes quality and service. Overall, Sierra Home Care provides value through its amenities and specialized care despite varying costs across different room types in comparison to regional competitors.
| Floor plans | Sierra Home Care | Henry County | Georgia |
|---|---|---|---|
| Private | $1,500 | $2,130 | $2,864 |
| Studio | $3,390 | $3,297 | $3,520 |
| 1 Bedroom | $3,790 | $1,997 | $3,412 |
| 2 Bedrooms | $4,210 | $2,794 | $3,921 |
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The girl that answered the phone was very sweet.
The facility is described as nasty with appalling treatment toward the mother. Caregivers are alleged to have been mistreated and kicked out, reflecting poorly on the facility. The staff are labeled rude and nasty, especially those who answer the phone. The reviewer gives the facility zero stars. The company is described as very difficult to work with. The company is said to be inconsistent, causing clients to suffer, and telephone staff are rude when answering calls.Two recent reviews paint a consistently negative picture of Sierra Home Health, focusing on poor treatment of elderly clients, unreliable service, and rude behavior from staff. The accounts share a common thread: families feel let down by the way the company handles care and by how people are spoken to when they reach out for information or assistance. Taken together, they raise serious concerns about the quality of care, communication, and the overall reliability of the organization.
In the first account, the reviewer explains that they called to inquire about the services their mother receives at the facility. The experience left them furious and dismayed. They describe the staff as "nasty nasty people" and express a belief that such treatment is exactly why elderly parents are wary of having outsiders care for them. The reviewer also mentions a harsh incident in which their mother had caregivers kicked out, calling the situation "appalling" and implying that the facility's practices contributed to a troubling situation for their parent. The language is blunt and passionate, culminating in a strong condemnation of the company with a "0 stars" rating. A specific moment that stands out is the person who answered the phone: the reviewer calls this employee "a rude nasty human," starkly contrasting that impression with the one they had of the person who answered the phone earlier - a contrast they emphasize by noting that the helper who answered was "very sweet." The overall sentiment is that the company fails not only in care but in basic courtesy and respect.
The second review amplifies the sense that Sierra Home Health is difficult to work with and inconsistent. The writer insists that nothing about the company is stable or dependable, suggesting a pattern rather than an isolated incident. The critique emphasizes that "their clients are the ones who suffer," implying that operational instability translates into real, tangible harm for those in need of care. The review also highlights a common pain point in many eldercare conversations: poor telephone interactions. Even when someone does answer, the reviewer describes them as rude, reinforcing the impression that the organization's customer service culture is flawed from top to bottom. This pair of statements - ongoing inconsistency paired with rude communication - creates a portrait of a system that is hard to trust when families are seeking reliable caregiving.
Altogether, the reviews describe a troubling dynamic: elderly clients appear to be at risk due to perceived neglect or mismanagement, while their families must navigate a caretaking landscape that feels unpredictable and unfriendly. Care decisions for aging relatives are already laden with emotion and responsibility; these accounts suggest that Sierra Home Health adds an extra layer of stress through negative interactions, unclear service details, and a sense that the company is not aligned with the needs of those it claims to serve. The cited incident of caregivers being kicked out, coupled with the disturbing tone of phone interactions, reinforces fears about both the day-to-day exposure of elders to caregivers and the broader administrative processes that govern care.
A notable contrast in the narratives is the human element on the phone line. One reviewer singles out the individual who answered the call as "very sweet," a small redeeming moment in an otherwise harsh appraisal. This detail hints that there may be variations in staff behavior and that not every interaction is uniformly negative. Yet the same reviewer's broader complaints about the overall experience and about the organization's ability to provide consistent, respectful care dominate the overall message. The second reviewer's emphasis on inconsistency and the impact on clients underscores a perception that the company's internal processes - policies, scheduling, caregiver assignment - are not dependable, and that this unreliability places real burdens on families trying to arrange or supervise care.
For anyone considering Sierra Home Health, these narratives suggest a need for caution and due diligence. Potential clients and their families might want to ask pointed questions about caregiver continuity, how changes in staff are handled, and what concrete steps are taken to protect and support elderly patients. It would be wise to probe for references from other families, request detailed explanations of services, and seek assurances about how the company handles caregiver termination or replacement. Given the emphasis on rude interactions in phone calls, evaluating the organization's customer service training and escalation procedures could also be important. While one positive note exists - the courteous behavior of one frontline staff member - the broader set of experiences expressed here points to serious concerns that deserve careful consideration before engaging with Sierra Home Health.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sierra Home Care in Rex, GA is a board and care home that provides a warm and comfortable environment for seniors in need of assistance with their daily living activities. Our community offers a range of amenities to ensure the well-being and convenience of our residents.
Our fully furnished rooms are equipped with cable or satellite TV, allowing residents to stay entertained and connected. We have a dining room where delicious and nutritious meals are served in a restaurant-style setting. Special dietary restrictions are taken into consideration to accommodate individual needs.
At Sierra Home Care, we understand the importance of maintaining an active lifestyle. Residents can enjoy outdoor space for relaxation or gardening activities. We also have a small library where residents can unwind with a good book. Wi-Fi/high-speed internet is available throughout the community for those who wish to stay connected digitally.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for individuals with diabetes, including a diabetes diet and diabetic care management. Incontinence care is provided to maintain personal hygiene and comfort.
Medication management is handled by our experienced caregivers to ensure that residents receive their medications on time. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents.
Sierra Home Care is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and theaters. Residents can easily access these nearby establishments for entertainment or healthcare needs.
We pride ourselves on creating a welcoming and compassionate environment at Sierra Home Care where our residents feel at home while receiving personalized care services tailored to their individual needs.
This part of Rex, Georgia offers a variety of amenities and services that may be appealing to seniors looking to relocate to the area. There are several pharmacies within a few miles, making it convenient for easy access to medications. Additionally, there are numerous dining options nearby, ranging from fast food chains to cafes, providing a variety of choices for meals. Medical care is also readily available with physicians' offices and hospitals located within a short distance. For leisure activities, there is a park and a movie theater in close proximity. Overall, this area provides convenience and accessibility for seniors seeking a comfortable and well-rounded living environment.
Sierra Home Care offers a range of competitive pricing for various room types, making it an appealing option for those seeking care in the area. For a private room, the monthly cost is $1,500, significantly lower than Henry County's average of $2,130 and Georgia's state average of $2,864. When it comes to studio apartments, Sierra's rate stands at $3,390, slightly above the local average of $3,297 but still within reach compared to the state average of $3,520. The 1-bedroom option is priced at $3,790, which is notably higher than the Henry County rate of $1,997 yet remains more affordable than Georgia's average of $3,412. Lastly, for two-bedroom accommodations, Sierra Home Care charges $4,210; while this exceeds both county and state averages - $2,794 and $3,921 respectively - it reflects a comprehensive care package that prioritizes quality and service. Overall, Sierra Home Care provides value through its amenities and specialized care despite varying costs across different room types in comparison to regional competitors.
Sierra Home Care is located at 5980 Homestead Circle, Rex, GA 30273 in Henry County, Georgia
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