Visiting Angels in Powder Springs, GA

Pros

• The caregivers were consistently professional, caring, and responsible, protecting the client from potential issues.
• They managed medications overnight and kept the client comfortable.
• They drove the client to daily physical therapy sessions.
• Visiting Angels were a saving grace for the family, with caregivers described as caring, nurturing, and patient.
• The organization has great staff and wonderful caregivers.
• The office staff were very helpful in finding a good fit and adjusting the schedule when needed.

Cons

• They described Visiting Angels as totally disgusting on every level and suggested changing the name to Visiting Nightmares.
• They warned others not to use the company, stating it does not care about its clients and that 90% of caretakers were awful.
• They claimed the company does not provide quality care and urged against entrusting loved ones to it.
• They described caregivers as hit or miss, noting some would be amazing while others would sleep or stare at their phones during visits, and criticized the office staff as incompetent with poor communication.
• They said it's impossible to reach a staff member on weekends and that bills arrive every week, regardless of service.
• They observed that too many employees had multiple job conflicts and that caretakers were changed daily.
• They recounted a safety incident where their dad fell while under the company's watch.

Review

Visiting Angels Powder Springs is best suited for families seeking flexible, in-home support primarily during recovery, respite, or ongoing daily living help, delivered by compassionate caregivers who can manage medications and transportation to therapy. The reviews repeatedly highlight caregivers who are professional, caring, and protective, with users noting reliable medication oversight, prompt meal support, and consistent courtesy from staff. For someone facing a short-term post-op recovery or needing regular hands-on assistance without moving into a facility, this office can provide a reassuring level of at-home care and proximity to familiar surroundings.

However, those who require unwavering consistency and flawless scheduling should weigh alternatives. Several reviews flag the risk of frequent caregiver changes, uneven quality across aides, and gaps in office coordination - weekend reachability can be thin, and communications can break down. For families unwilling to tolerate variability in who shows up, or who demand strict, predictable staffing, a different agency or a facility-based option may be more reliable. There is also concern about billing practices and the overall ability of the office to address issues promptly.

On the positive side, the standout strengths are caregiver warmth, attentiveness, and practical support like meals, activity engagement, and medication management; in many cases, caregivers arrive on time and stay within the agreed windows. When paired with reliable transportation for appointments and a thorough virtual orientation, these factors create a strong foundation for safe, comfortable care at home. The most compelling evidence comes from post-surgery recoveries, where a well-matched caregiver can make the difference between smooth progress and avoided complications. Yet this strength is dependent on consistent staffing and clear lines of accountability.

Care needs that are light to moderate or episodic - such as respite, short-term coverage while family is away, or weekly visits - tend to align well with Visiting Angels' capabilities and pricing convenience. Some families report excellent experiences with a steady caregiver who becomes trusted, while others describe days when a caregiver slept or appeared distracted. The uneven quality underscores the real risk: without a stable primary caregiver and a proactive scheduling process, safety and continuity can suffer. For long durations or higher acuity needs, this becomes a critical consideration.

To make a well-informed decision, negotiate a plan that prioritizes reliability: request a primary caregiver or a dedicated caregiver team, insist on a documented care plan, and ask for a direct supervisor contact for escalations. Clarify weekend and holiday coverage upfront, and set a formal trial period with a feedback loop. Confirm transparency in billing and service adjustments, and insist on proactive communication when changes arise. When these guardrails are in place, the strengths - caring staff, practical support, and ease of scheduling for some needs - can shine.

In sum, Visiting Angels Powder Springs earns consideration for families who value compassionate, flexible in-home assistance for recovery and routine care, provided readiness to navigate scheduling variability and enforce clear communication. It is less ideal for those who demand unwavering consistency or have high-security needs that require full-time dedicated staffing. For best results, begin with an in-home assessment, request caregiver matching, obtain written care parameters, and pilot the service with explicit expectations. With disciplined planning, this option delivers meaningful relief and real peace of mind when care decisions hinge on staying at home.

Pharmacies

• Walgreens (0.1 miles)
• Walmart Pharmacy (1.6 miles)
• CVS Pharmacy (2.8 miles)
• Due West Pharmacy (2.8 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.8 miles)
• Walgreens (4.6 miles)

Restaurants

• Wendy's (0.1 miles)
• McDonald's (0.1 miles)
• La Cocina Mexican Restaurant (3.8 miles)
• Chick-Fil-A (3.9 miles)
• McDonald's (4 miles)
• Jim 'N Nick's Bar-B-Q (4.4 miles)
• Cheese Burger Bobbys (4.4 miles)

Physicians

• West Atlanta Oral & Maxillofacial Surgery (0.3 miles)
• West Cobb Periodontics and Implant Dentistry (2.5 miles)
• Advanced Neurology Center (2.7 miles)
• Acworth Family Medicine (3.7 miles)
• Dr Office (4.4 miles)
• Atlanta Gastroenterology Associates (5.3 miles)
• MetroDerm Paulding (5.3 miles)

Parks

• Lost Mountain Park (0.3 miles)
• Mt. Tabor Park (3.9 miles)
• Florence Rd. Trailhead Silver Comet Trail (5 miles)
• Swift-Cantrell Park (6.9 miles)
• Adams Park (7.4 miles)
• Laurel Park (7.5 miles)
• Southwest Baseball At Clarkdale Park (7.7 miles)

Places of Worship

• Burnt Hickory Baptist Church (1.6 miles)
• Due West United Methodist Church (2.7 miles)
• Linked UP Church (6.6 miles)
• Northstar Church (7.1 miles)
• Oasis Family Life Church (7.5 miles)

Cafes

• Starbucks (4.4 miles)
• Starbucks (4.5 miles)
• Starbucks (7.1 miles)
• Marble House Coffee (7.8 miles)

Theaters

• Movies 278 (4.5 miles)
• NCG Cinemas (6.9 miles)