Delta Homecare - Newnan

Pros

• The company cares deeply about its clients and strives to match the right caregiver to the patient.
• The staff is compassionate and attentive to the needs of their clients.
• One reviewer expressed satisfaction with the work of their current caregiver, who assists with cooking, cleaning, and personal care.
• Another reviewer mentioned that they would recommend the agency for caring for loved ones.
• Overall, there were positive experiences highlighted by some clients regarding the quality of care provided by their caregivers.

Cons

• The company is unprofessional, unreliable, and irresponsible in their caregiver assignments.
• There is a lack of proper equipment provided for employees, leading to dissatisfaction.
• Communication with the agency is very poor, making it difficult for clients to get answers to their questions.
• Employees often do not get paid on time, contributing to a high turnover rate.
• Clients frequently receive attitude from staff when they raise questions or concerns.
• The initial matching process for caregivers can take a long time, causing frustration for families seeking immediate care.

Review

The experiences shared by clients of a particular home care agency present a complex and often contradictory picture of the company's services. While some reviews highlight a genuine attempt by the agency to meet client needs through compassionate staff, others reveal significant operational shortcomings that hinder the overall quality of care. The frequent emphasis on communication issues throughout these accounts suggests that this has become a notable concern for many clients seeking reliable and responsive service.

Several reviewers praised the agency's initial commitment to matching caregivers with patients, noting that their approach seemed well-intentioned. They appreciated the compassion displayed by the staff who took the time to listen to their needs and were hopeful about finding a suitable caregiver. For instance, one positive review recounts an experience where after some initial struggles with caregiver placement, they found an outstanding caregiver who excelled in assisting with daily tasks such as cooking, cleaning, and personal care. This caregiver's dedication instilled satisfaction in the family members involved, demonstrating that when matched appropriately, caregivers can provide invaluable support.

However, this satisfaction was overshadowed by alarming reports regarding staffing reliability. Multiple reviewers recounted encounters with caregivers who failed to show up for scheduled shifts without prior notification or explanation from the agency. One reviewer described receiving no communication at all when their designated caregiver—a 20-year-old pregnant girl—arrived late on her first day and then did not appear for work on subsequent days. Another account echoed this sentiment as another new caregiver also failed to show up without notice mid-week during her second week of service. Lack of consistency in personnel evidently contributed to frustration among clients who felt abandoned during critical times.

Further compounding these problems is a reported lack of effective communication from the agency itself. Reviewers noted difficulties in reaching out for assistance or clarification regarding their concerns and received attitude from company representatives whenever inquiries were made. This created additional stress for families already grappling with caregiving challenges. One reviewer asserted that they had never known whom they were speaking with when they finally managed to get through to someone at the agency—a situation that exacerbated feelings of uncertainty and distrust surrounding their loved one's care.

Underlying many complaints was an unsettling trend regarding employee treatment within the organization: reports indicated inadequate support provided for caregivers alongside claims of delayed compensation. Such factors have reportedly led to a high turnover rate among employees within this home care agency; dissatisfied workers likely contribute further instability in an already fragile structure where consistent caregiving is paramount.

Despite these glaring red flags highlighted in numerous accounts, it is essential to note that some families continue to have positive experiences once suitable caregivers are established in place—though those instances seem hampered by systemic issues related predominantly to staffing reliability and poor communication channels between families and administrative personnel within the agency.

In conclusion, while some clients express gratitude towards specific caregivers and describe satisfactory experiences overall—highlighting moments where genuine compassion shines through—it remains crucial for potential customers considering this home care option to thoroughly research reviews before making decisions based solely on recent testimonials. Addressing both operational inefficiencies related directly affecting staff retention alongside more effective forms of communication may ultimately improve client relations moving forward; however, until those changes manifest tangibly across various levels within said organization remains uncertain.

This part of Newnan, Georgia offers a variety of amenities and services that cater to senior living. There are several places of worship within a short distance, providing spiritual support and community engagement. Additionally, there are numerous pharmacies and physicians' offices nearby, ensuring easy access to healthcare services. The presence of Piedmont Newnan Hospital and Cancer Treatment Centers of America further enhances the availability of medical care in the area. For leisure activities, there are restaurants ranging from fast food to sit-down options, as well as a theater for entertainment. Parks like Greenville Street Park and Summergrove offer opportunities for outdoor recreation and relaxation. Overall, this part of Newnan provides a convenient and diverse environment for seniors looking to settle in the area.

Places of Worship

• Christ Presbyterian Church (3 miles)
• Smiths Chapel (3.9 miles)
• Sonrise Baptist Church (6 miles)
• Mount Carmel United Methodist Church (6.4 miles)
• Crossroads Church (8.3 miles)

Pharmacies

• CVS Pharmacy (3.4 miles)
• Good Neighbor Pharmacy (3.8 miles)
• Walgreens (4 miles)
• Lee-Goodrum Pharmacy (4.1 miles)
• Lee Goodrum Eastside Pharmacy (4.1 miles)
• Walgreens (4.6 miles)
• Target Pharmacy (4.9 miles)

Physicians

• Piedmont Physicians General Surgery at Newnan (3.5 miles)
• Burson Ear, Nose, & Throat (3.7 miles)
• Piedmont Physicians At Newnan (3.8 miles)
• SouthOMS - South Oral and Maxillofacial Surgery and Dental Implants (4.2 miles)
• Papp Clinic (4.4 miles)
• Kidney Clinic (4.4 miles)
• Beltline Bariatric and Surgical Group (4.6 miles)

Hospitals

• Piedmont Newnan Hospital (3.6 miles)
• Cancer Treatment Centers of America (5.4 miles)
• Piedmont Urgent Care (6.4 miles)

Restaurants

• Hardee's (4 miles)
• Little Caesars Pizza (4.5 miles)
• McDonald's (4.5 miles)
• El Ranchero Mexican Restaurant (4.6 miles)
• Burger King (4.7 miles)
• Chick-Fil-A (4.7 miles)
• Cracker Barrel (4.8 miles)

Transportation

• U-Haul Moving & Storage (4.4 miles)

Theaters

• Regal Georgian (4.8 miles)

Cafes

• Starbucks (5 miles)
• Starbucks (8.4 miles)

Parks

• Greenville Street Park (5.1 miles)
• Summergrove (7.3 miles)