Great Oaks

Pros

• Great Oaks Assisted Living and Memory Care is a very upscale, clean community that offers a welcoming atmosphere filled with laughter and song.
• The staff at Great Oaks is attentive, professional, and genuinely cares about the residents, creating a family-like environment.
• Residents enjoy a variety of daily activities, fostering meaningful relationships and friendships among them.
• The facility features beautiful amenities such as gardens, courtyards, and spacious rooms with individual heating and air conditioning.
• Many reviewers appreciate the cleanliness of the environment and have found it to be well-kept and aesthetically pleasing.
• The dining area is described as nice, with healthy food options being provided despite some mixed reviews on taste.
• Residents feel comfortable and safe at Great Oaks, making it a good choice for their loved ones' care.
• The facility is family-owned, which contributes to its personal touch compared to corporate facilities.

Cons

• The staff at Great Oaks didn’t seem as friendly or knowledgeable compared to another location.
• The food served at the facility is often described as less than appetizing and bland.
• There are concerns about the level of care provided, particularly for residents needing significant hands-on assistance.
• Some residents have reported long wait times when calling for assistance, suggesting inadequate staffing levels.
• Communication issues have arisen, with unreturned phone calls and lack of follow-up on presented concerns.
• A resident felt disappointed due to being moved to a memory care section prematurely without proper interaction opportunities.
• The dining area is considered too small by some visitors despite it being adequate.
• Restrictions related to COVID-19 limited the use of many amenities, leading to fewer activities available for residents.

Review

Great Oaks Assisted Living and Memory Care has garnered a wide range of feedback from residents and their families, reflecting both positive experiences and areas requiring improvement. The facility is often described as upscale and well-maintained, with many reviewers praising its cleanliness and inviting atmosphere. Numerous individuals noted the community's commitment to creating a welcoming environment for both residents and their visitors. Many staff members are frequently described as friendly and attentive, which contributes to an overall feeling of comfort for those who live there.

One aspect that stands out in the reviews is the strong emphasis on community interactions among residents. Several have highlighted that Great Oaks fosters an environment where meaningful relationships can develop — residents enjoy participating in games, activities, and social events together, embodying the spirit of camaraderie often likened to that of a family setting. The activities director received specific commendation for organizing engaging programs that keep residents active both mentally and physically. However, not all experiences were uniformly positive; some families expressed concerns over staffing levels during peak times, leading to delays in care or interaction.

Dining experiences at Great Oaks seem mixed based on individual reports. While some describe the dining area as pleasant with healthy options available, others criticize meal quality as being bland or unappetizing. There are observations that meals are served cafeteria-style rather than providing a restaurant-like experience, although attempts were made to create a more inviting atmosphere even during COVID-19 restrictions by spacing diners apart. This dichotomy suggests that while some aspects may be appealing, others do not meet expectations.

Additionally, several reviewers mentioned issues regarding responsiveness from staff when it comes to addressing resident needs or concerns raised by families. Instances where phone calls went unreturned or follow-ups on specific care issues were lacking caused frustration among relatives seeking assurance about their loved ones' well-being. Some families voiced concerns about medication management and an apparent lack of adequate staff training to handle more complex care requirements effectively.

Despite these challenges, many families still expressed gratitude toward the facility's overall quality of care provided by committed staff members who genuinely seem to care for their residents’ well-being. Several accounts detailed how individualized attention allows residents to feel comfortable within their living spaces — particularly highlighting large rooms equipped with personal heating and air conditioning controls as significant benefits.

In conclusion, while Great Oaks Assisted Living and Memory Care features many appealing characteristics such as its beautiful amenities, clean environment, engaging activities, and caring staff members — it also faces criticism related primarily to food quality and inconsistencies in responsive care practices for more demanding medical needs. Nevertheless, the overall sentiment leans positively towards the facility’s efforts beyond just providing basic assistance but also nurturing a sense of belonging among residents as it strives towards excellence in senior living services within its community context.

Restaurants

• Cocina Fuentes (0.1 miles)
• Applebee's (0.3 miles)
• McDonald's (0.4 miles)
• Moe's Southwest Grill (0.5 miles)
• Chick-Fil-A (0.5 miles)
• Arby's (0.6 miles)
• Taco Bell (0.7 miles)

Physicians

• Hearing Improvement Center of Monroe (0.1 miles)
• Walton Eye Care (0.1 miles)
• Diagnostic Radiology Imaging (0.2 miles)
• Oconee Heart and Vascular Center (0.2 miles)
• Walton Family Medicine PC (0.2 miles)
• Dermatology Associates of Ga (0.4 miles)
• Gwinnett Clinic (0.4 miles)

Pharmacies

• Carmichael Drug-Curbside Pick Up Available (0.3 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• Fred's Pharmacy (7.7 miles)
• C v S/ Pharmacy (7.8 miles)
• Social Circle Pharmacy And Supplies (8.1 miles)
• Walgreens (9.5 miles)

Cafes

• Panera Bread (0.7 miles)
• Starbucks (9.9 miles)
• Panera Bread (10.8 miles)

Parks

• Childer’s Park (1.6 miles)
• Meridian Park (7.9 miles)
• Bethlehem Park (10 miles)
• Harbins Park (10.3 miles)
• Hard Labor Creek State Park (11.6 miles)
• Bay Creek Park (11.9 miles)
• Walton Fish Hatchery (12 miles)

Hospitals

• Walton Regional Medical Center, Human Resources (1.6 miles)
• Walton Medical Center (1.7 miles)
• Walton-Morgan Unlimited Service (3.2 miles)
• Piedmont Urgent Care - Barrow (10.7 miles)

Places of Worship

• Church At The Grove - Social Circle Campus (8 miles)
• Southern Baptist Convention (9.2 miles)
• Graystone Church (9.7 miles)
• Southern Baptist Convention (11.3 miles)
• Rockdale Baptist Church East Campus (12.3 miles)
• Union Spring Baptist Church (12.8 miles)
• Berean Bible Church (13 miles)

Theaters

• AMC CLASSIC Bethlehem 12 (10.6 miles)

Transportation

• Covington Municipal Airport (CVC) (12.4 miles)