VistaCare of Lawrenceville

Pros

• To care Medical provides a great experience with knowledgeable and patient staff.
• Total Care Medical Supply delivers exceptional service with extensive product knowledge and personalized assistance.
• The owner and his daughter are kind and considerate.
• The store is well-stocked with a wide selection of quality medical supplies.
• The staff deliver consistently excellent customer service and are courteous and helpful.
• Delivery and in-home setup are fast and convenient.
• Prices are reasonable and offer good value.
• Customers highly recommend Total Care Medical Supply.
• The staff are friendly and go above and beyond to help customers.

Cons

• The store is very expensive and overpriced.
• The manager refused to accept a defective product back for credit and argued with customers about it, despite it being clearly bad.
• The store is not customer-service oriented and the supplies are overpriced.
• They do not offer returns or refunds and do not disclose this until after payment.
• They warn customers not to visit the store.
• They are not educated about the products they sell.

Review

VistaCare of Lawrenceville is best suited for families seeking a senior care option that pairs steady in-house oversight with reliable access to a broad spectrum of medical equipment and supplies. The community's strength lies in its ability to coordinate with a robust local ecosystem of equipment vendors, delivering and setting up devices quickly so that daily care isn't interrupted. For residents who repeatedly rely on wheelchairs, hospital beds, mobility aids, ostomy supplies, nebulizers, or oxygen equipment, this model reduces caregiver burden and minimizes delays. The best-fit profile includes proactive families who value practical logistics, dependable delivery, and personal attention when arranging or adjusting equipment for daily living.

Those who may want to consider alternatives are primarily cost-conscious buyers or those who require strict pricing transparency and insurance integration. Several reviews flag concern about high prices and inconsistent affordability, with some items priced well above what manufacturers or online markets charge. If long-term affordability is non-negotiable, or if insurance coverage for gear and services needs to be straightforward and fully accepted, shoppers should compare other providers. A few notes about returns or refunds - described as restrictive in some experiences - also warrant caution. Families who insist on crystal-clear pricing, liberal return policies, and formula-driven insurance support should widen the field before committing.

The strongest positives - breadth of inventory, fast delivery and in-home setup, and consistently thoughtful service - do a meaningful amount of the heavy lifting for care planning. Guests repeatedly praise staff for knowledge, courtesy, and a genuine willingness to tailor assistance, with witnesses to punctual wheel-chair rentals, mattress or bed setups, and timely restocking of essential supplies. This depth of support translates into real value: families can obtain a wide range of equipment without negotiating multiple vendors, and residents benefit from reliable, hands-on assistance when new devices are needed or when adjustments are required. Even where price tensions exist, the combination of inventory depth and dependable service often offsets some budget concerns through reduced time and effort spent on procurement and logistics.

Yet there are clear caveats that families should weigh against these strengths. Pricing inconsistencies emerge as a recurrent theme, with some items perceived as overpriced relative to other channels. Not every purchase or rental will be a bargain, and the lack of universal insurance acceptance on all items complicates budgeting for some residents. A handful of reviews also imply gaps in product education or accuracy in certain product descriptions, and there are isolated mentions of restrictive returns policies that can surprise buyers after a purchase. Finally, while the store environment and staff generally inspire confidence, the occasional negative experience reminds future buyers to verify terms and expectations before finalizing orders.

To navigate these dynamics, families should treat equipment needs as a core element of the care plan. Start with a clear cost breakdown for commonly used items and services, and ask how prices compare to manufacturer sites or alternative vendors. Confirm whether VistaCare coordinates with insurers for equipment rentals or purchases, and document any covered versus out-of-pocket items. Demand a transparent, written return policy and a point person who will stay assigned to equipment questions long-term. Request a realistic delivery and setup timetable, and clarify any opportunities for trial use on mobility aids where safety and fit are critical. These steps ensure that the practical advantages of dependable access to equipment are not overshadowed by avoidable price or policy frustrations.

In the end, VistaCare presents a practical, capable path for families needing reliable access to medical equipment and a care team that can manage logistics with minimal friction. It is a solid match for those who prize convenience, personal attention, and a broad equipment inventory that supports at-home care. The decision to pursue alternatives should come into sharper focus for households where cost containment, price transparency, and insurance alignment are paramount. With deliberate planning and clear expectations, this community can be an asset in delivering steady, equipment-enabled care, while ensuring prices, policies, and vendor terms meet the family's practical needs.

This part of Lawrenceville, Georgia offers a variety of amenities and activities that cater to a senior lifestyle. With several parks nearby, such as Rabbit Hill Park and Rhodes Jordan Park, residents can enjoy outdoor recreation and peaceful walks in nature. There are also multiple places of worship for spiritual fulfillment, pharmacies for convenient access to medication, and a selection of restaurants offering diverse dining options. In terms of healthcare, there are various physicians' offices and medical facilities in the vicinity, including Gwinnett Clinic and Georgia Cancer Specialists. Additionally, there are cafes like Starbucks for socializing or relaxing with a cup of coffee. For entertainment, seniors can catch a movie at AMC Colonial 18 or Regal Hamilton Mill theaters. Overall, this area provides a blend of convenience, leisure, and healthcare resources that make it an appealing choice for senior living.

Parks

• Rabbit Hill Park (2.2 miles)
• Rhodes Jordan Park (2.6 miles)
• McKendree Park (4.9 miles)
• Rock Springs Park (5 miles)
• Alexander Park (5.4 miles)
• Tribble Mill Park (5.6 miles)
• Little Mulberry Park (6.3 miles)

Places of Worship

• 12Stone Church - Central Campus (2.2 miles)
• First United Methodist Church of Lawrenceville (3.1 miles)
• Hmong New Hope Alliance Church (7 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• Kroger Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• Genoa Pharmacy (3.6 miles)

Restaurants

• Slow Pour Brewing Company (2.4 miles)
• Friends Sports Bar and Grill (2.9 miles)
• Sonic Drive-In (2.9 miles)
• McDonald's (2.9 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.9 miles)
• Chick-Fil-A (3 miles)
• Fernando's Mexican Restaurant (3.2 miles)

Physicians

• Philip A. Romm (2.9 miles)
• Gwinnett Clinic Dacula (3 miles)
• Gwinnett County Radiation Therapy Center (3 miles)
• Gwinnett Clinic (3.3 miles)
• Metro Behavioral Care (3.4 miles)
• Georgia Cancer Specialists (3.4 miles)
• Lynch Jodi Gastroenterology Spec Gwinnett (3.4 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.7 miles)
• Starbucks (5 miles)
• Ding Tea (5.7 miles)
• Kung Fu Tea (6.3 miles)
• Starbucks (6.5 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (3.7 miles)

Theaters

• AMC Colonial 18 (3.7 miles)
• Regal Hamilton Mill (6.6 miles)
• Amc Sugarloaf Mills 18 (6.9 miles)