Redland Creek

Pros

• Sherronda made the move-in smooth and easy.
• Sherronda has been a blessing, addressing issues promptly and ensuring timely work orders.
• Shawna was a pleasure to work with, responsive to needs and dedicated to getting work done for the homeowners.
• Simone was awesome in assisting with getting an apartment for her mom; the place is quiet, peaceful, and clean.
• The property manager is nice.
• The place is very pleasant.

Cons

• They describe serious mold issues and a poor management response.
• They feel the building owners could care less about their tenants.
• They note the building opened in 2021 and has had about 10 managers, signaling instability.
• They report mold and dirty conditions, with doors always broken and repairs nearly impossible.
• They state there has been no full-time manager for months and the place is disgusting and filthy.
• They complain that pest control hasn't been performed for many months and common areas are poorly maintained.
• They claim the property is marketed as 55+ but actual residents are under 55.
• They report nonfunctional lobby doors and intercoms, and signs showing the office is closed even when staff are present.
• They describe unresponsive management and that multiple call attempts go unanswered, with no plan to address livability issues.
• They express safety concerns, including hearing gunshots and potential mold exposure affecting neighbors.

Review

Tenants at Redland Creek Apartments in Lawrenceville, GA describe a sweeping range of experiences, from standout courtesy and practical help from on-site staff to ongoing maintenance crises that many say have gone unanswered for months. Several accounts praise individual team members who made moving in and settling into a new home smoother than expected. In particular, a resident credited Sherronda with turning an otherwise lengthy move-in process into something "smooth and easy," noting that her presence in the office after a transition significantly reduced the usual stress. Another reviewer spoke highly of Shawna, calling her a pleasure to work with and emphasizing how responsive she was to the homeowner's needs. And one influencer who helped a family member secure an apartment praised Simone for assisting with the process, describing the unit as quiet, peaceful, and clean.

Yet the overall picture that emerges from the same collection of reviews is far from uniform. Several guests recount experiences that left them frustrated or alarmed, including being asked to bring a money order, provide an updated ID, and submit social security verification before even seeing a unit - details that some found odd or unprofessional, and one reviewer explicitly warned others to look elsewhere for a tour or to save their time. A recurring theme is inconsistency in communication and a sense that not all staff or departments share the same standards of professionalism, with at least one commenter noting that an agent did not provide a name, which added to the feeling of anonymity and coldness in a high-stakes housing decision.

The most alarming and persistent concerns center on mold and its consequences for health and daily living. Multiple residents describe "serious mold issues" and a management response that many felt was severely lacking. One family reported that mold remediation required turning off the central air conditioning, leaving a senior in a cold apartment for nearly two weeks during a heat-sensitive period, while adjacent units and hallways were also affected. Reports mention neighbors being tested for mold exposure and a broader pattern of tenants on the same hall seeking help that went unanswered. The frustration is compounded by communications that the management office appears to be frequently closed, sometimes with a sign on the door even when lights are on. The sense of urgency is clear: a parent notes that rent money was being owed because the unit was deemed unlivable, and there was a call to escalate the issue to local authorities and news outlets as a desperate step to catalyze action.

Beyond mold, tenants describe a management landscape marked by turnover and inadequate maintenance. A striking claim is that the property has had as many as ten managers since opening in January 2021, with residents describing the building as appearing neglected and mismanaged despite its relatively new construction. They allege persistent physical issues - doors that won't lock or close properly, floors that crack, and a general neglect of cleaning and pest control. One reviewer laments the absence of pest control for many months, while others describe elevators and common areas as dirty, with mold, weed growth, and general disrepair evident in both the exterior and back areas of the property. The back lawn is described as poorly maintained, and even when the lobby and front areas look welcoming, the back exudes a sense of abandonment.

The marketing and branding of Redland Creek as a 55+ community has also drawn sharp criticism. One reviewer argues that the property is marketed as age-restricted housing, yet current residents include families and people under 55, which undermines the expectations of a true 55+ living environment. The reviewer goes so far as to advise others to "stay away" if a true 55+ environment is a priority, underscoring that the discrepancy between promise and reality has been a repeated point of contention. Compounding this dissatisfaction is the persistent absence of a full-time property manager, at least as of July 1, 2022, along with ongoing security and safety concerns. An incident involving a tenant threatening another with a butcher knife and the resulting handling - or lack thereof - by management was cited by one commenter as emblematic of broader safety and accountability gaps.

Interwoven with these structural and health concerns are more personal notes about daily life in the community. Several residents mention the difficulty of renewal decisions and the stress of relocating a family member, with one recounting that the living environment had once been appealing but now feels deteriorated. Some praise the quietness or charm of individual units when issues are addressed, and a few reviewers acknowledge that certain staff members are genuinely helpful and responsive. Still, the prevailing tone across many accounts is cautionary: mold and health hazards, inconsistent management responses, mechanical and infrastructure shortcomings, and a misalignment between marketing promises and lived reality create a challenging environment for seniors and other residents alike.

Taken together, these messages paint a complex portrait of Redland Creek Apartments. On one hand, there are recognizably positive interactions with staff who assist with move-ins and property placement, and on a personal level some units remain peaceful and well-kept. On the other hand, a broad set of tenants report serious mold problems with insufficient or delayed management action, frequent turnover in leadership and upkeep, and conflicts between marketing claims and actual residency conditions. The spectrum of experiences - from helpful staff members to alarming maintenance failures and health risks - highlights the importance of careful due diligence, direct conversations with current residents, and a clear understanding of the management practices before committing to a rental at this property.

Located in Lawrenceville, Georgia, this area offers a variety of amenities catering to residents looking for a convenient and vibrant community. With a range of dining options such as Frida's Mexican Restaurant, Slow Pour Brewing Company, and familiar chains like Burger King and Chick-Fil-A, there is something to suit every taste. Nearby pharmacies like CVS and Walgreens ensure easy access to medications and health care needs. For medical care, there are several physician offices and specialty centers in close proximity. Outdoor enthusiasts can enjoy the numerous parks in the area, including Rhodes Jordan Park and Tribble Mill Park. Places of worship such as First United Methodist Church of Lawrenceville provide spiritual support for residents. The presence of Northside Hospital Gwinnett ensures quick access to quality healthcare services. Additionally, cafes like Starbucks and Panera Bread offer great spots to socialize or enjoy a cup of coffee. Lastly, entertainment options include movie theaters like AMC Colonial 18 and AMC Classic Snellville 12 for those looking for leisure activities within reach.

Restaurants

• Frida's Mexican Restaurant (1 miles)
• Slow Pour Brewing Company (2.1 miles)
• Burger King (3 miles)
• Sam S On Main (3.2 miles)
• Chick-Fil-A (3.3 miles)
• McDonald's (3.4 miles)
• Culver's (3.4 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Genoa Pharmacy (1.9 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (4.3 miles)

Physicians

• Metro Behavioral Care (1.7 miles)
• Psychiatric Services of America (1.9 miles)
• Philip A. Romm (3.2 miles)
• Lynch Jodi Gastroenterology Spec Gwinnett (3.3 miles)
• Gwinnett County Radiation Therapy Center (3.3 miles)
• Gwinnett Center Medical Associates (3.3 miles)
• Eye Consultants of Atlanta - Lawrenceville (3.4 miles)

Parks

• Rhodes Jordan Park (1.8 miles)
• Alexander Park (3 miles)
• Tribble Mill Park (3.5 miles)
• Rabbit Hill Park (4.6 miles)
• Bay Creek Park (4.7 miles)
• McKendree Park (5.4 miles)
• Harbins Park (6.6 miles)

Places of Worship

• First United Methodist Church of Lawrenceville (2.3 miles)
• 12Stone Church - Central Campus (4.3 miles)
• Berean Bible Church (4.5 miles)
• Graystone Church (6.5 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (3.6 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (3.8 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.2 miles)
• Starbucks (5.2 miles)
• Main Street Restaurant (5.4 miles)
• Panera Bread (6.7 miles)

Theaters

• AMC Colonial 18 (3.9 miles)
• AMC Classic Snellville 12 (5.3 miles)