Home Care for the 21st Century of Lawrenceville, GA

5435 Sugarloaf Pkwy # 1104, Gwinett, GA 30043

For more information about senior living options: (844) 490-3973

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    Overall Review of Home Care for the 21st Century of Lawrenceville, GA

    Pros

    • pro The reviewer was punctual for the appointment.
    • pro The reviewer was willing to travel a full hour to reach the location.
    • pro The reviewer showed initiative by attempting to contact the establishment multiple times.

    Cons

    • pro The reviewer found the place terrible.
    • pro They arrived on time for their appointment, but the door was locked.
    • pro There was no answer when they called multiple times.
    • pro They wasted an hour driving to the location.

    Review

    The account in question opens with a blunt, unequivocal verdict: a terrible experience. The reviewer doesn't mince words about their overall impression, signaling from the outset that reliability and care were lacking. This first line sets the stage for a detailed recounting of missed opportunities, inconveniences, and a sense that the visit was more trouble than it was worth. The language conveys a feeling that the problem wasn't just one small hiccup, but a pattern of shortcomings that color the entire encounter.

    The reviewer describes arriving on time for a scheduled appointment, only to find the door to the establishment locked. The image of doors remaining shut while an appointment was supposed to be in session creates a stark contrast between expectation and reality. This moment signals a breakdown in basic logistics: if a business is open for customers, doors should be accessible during the time a client is told to show up. When they are not, it undermines trust and raises questions about whether the appointment even mattered.

    Communication appears to be the next major failure in the sequence. The reviewer notes that there was no answer at the door and that attempts to reach the place by phone were met with silence. The repeated calls went unanswered, compounding the frustration and leaving the customer without a way to verify what happened or to reschedule. In-service settings, even occasional miscommunication can be understandable, but a sustained lack of responsiveness turns a simple inconvenience into a prolonged and unresolved burden.

    The consequences of these communication and access issues are laid bare in the description of time wasted and the distance traveled. The reviewer recounts driving an hour to the location, only to encounter a closed door and no viable path forward. The disappointment is reinforced by the emotional reaction implied by the accompanying emoji, which signals anger and exasperation. The entire episode is framed as a costly and pointless detour that consumed time, fuel, and energy without delivering any of the promised service or value.

    This experience leaves a lingering impression of unreliability and poor customer service. When a business cannot greet a customer on time, respond to inquiries, or provide a clear path forward, it risks eroding trust and deterring future visits. The narrative hints at broader implications for anyone considering using the service: if punctuality and accessibility cannot be guaranteed, the odds of a smooth, satisfactory interaction are low. The emotional weight of the account suggests that the impact goes beyond a single missed appointment and touches on the overall reputation of the place.

    In thinking about what might have been done differently, a few constructive possibilities stand out. Clear door signage and posted hours could prevent confusion about whether the location is open when expected. A reliable answering system or prompt voicemail, along with timely call-backs, would help clients who arrive or need to reschedule. Simple measures like confirming appointments via text or email, and offering a contingency plan if staff are unavailable, could transform a potentially negative experience into a manageable one. These are not just niceties; they are essential safeguards for preserving trust and minimizing frustration.

    Ultimately, the takeaway from this account is a stark reminder of how easily a negative first impression can set the tone for a broader perception of a place. When a customer arrives on time only to find a locked door, and when calls go unanswered, the experience becomes more than an isolated incident - it becomes a warning about reliability. The reader is left with a vivid sense of wasted time and the emotional weight of a drive that proved to be in vain. It's a sobering example of how important accessibility and communication are to the service experience, and it stands as a caution for anyone considering engagement with this establishment.

    Description

    Home Care for the 21st Century is an exceptional assisted living community located in Lawrenceville, GA, in the heart of Gwinett County. Our prime location offers residents access to a variety of amenities and services that enhance their quality of life.

    With four cafes nearby, residents can enjoy a cup of coffee or a meal with friends and family in a cozy and welcoming environment. Additionally, the six parks nearby provide plenty of opportunities for our residents to take leisurely strolls, engage in outdoor activities, or simply relax amidst nature's beauty.

    At Home Care for the 21st Century, we prioritize the well-being and health of our residents. With 10 pharmacies nearby, our community ensures easy access to medications and necessary medical supplies. Furthermore, having 16 physicians located close by allows our residents to schedule appointments conveniently and receive expert medical care when needed.

    Dining out is always a delightful experience for our residents as they have access to an array of culinary options with 12 restaurants nearby. Whether it's exploring diverse cuisines or enjoying classic favorites, our residents can indulge in delicious meals without venturing too far from home.

    Our commitment to nurturing the spiritual well-being of our residents is reflected in the presence of two places of worship within close proximity. These serene spaces offer opportunities for reflection, prayer, and connection with one's faith community.

    For those who appreciate performing arts and entertainment, there are two theaters nearby where our residents can enjoy live performances, movies, or cultural events. This allows them to engage with their interests while fostering a vibrant social life within the community.

    Importantly, being situated near one hospital assures our residents that immediate medical attention is readily available if ever necessary. Their peace of mind regarding healthcare accessibility further contributes to creating a secure environment at Home Care for the 21st Century.

    In summary, Home Care for the 21st Century is an assisted living community that provides its residents with an exceptional living experience. With the ease of nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, our residents can enjoy a fulfilling and convenient lifestyle surrounded by numerous amenities and services.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Walgreens (2 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (3.1 miles)
    • Walgreens (3.4 miles)
    • Walgreens (4.4 miles)
    • CVS Pharmacy (4.4 miles)

    Places of Worship

    • 12Stone Church - Central Campus (1 miles)
    • First United Methodist Church of Lawrenceville (3.8 miles)

    Restaurants

    • Bruster's Ice Cream (2.2 miles)
    • Chick-Fil-A (3.1 miles)
    • Culver's (3.1 miles)
    • Subway (3.4 miles)
    • Sonic Drive-In (3.4 miles)
    • Slow Pour Brewing Company (3.4 miles)
    • McDonald's (3.4 miles)

    Physicians

    • Lawrenceville Family Practice (2.2 miles)
    • Crossroads Treatment Centers (2.7 miles)
    • Philip A. Romm (2.7 miles)
    • Gwinnett County Radiation Therapy Center (2.8 miles)
    • Gwinnett Clinic (3 miles)
    • Georgia Cancer Specialists (3.1 miles)
    • Eye Consultants of Atlanta - Lawrenceville (3.2 miles)

    Parks

    • Rock Springs Park (2.3 miles)
    • McKendree Park (3.2 miles)
    • Rhodes Jordan Park (3.8 miles)
    • Rabbit Hill Park (4.5 miles)
    • Town Center Park (4.8 miles)
    • George Pierce Park (4.9 miles)
    • PlayTown Suwanee (5 miles)

    Cafes

    • Ding Tea (2.7 miles)
    • Starbucks (2.9 miles)
    • Starbucks (3.1 miles)
    • Kung Fu Tea (4.6 miles)
    • Starbucks (5.5 miles)
    • Starbucks (5.5 miles)
    • Starbucks (5.9 miles)

    Theaters

    • AMC Colonial 18 (3 miles)
    • Amc Sugarloaf Mills 18 (4.8 miles)
    • Regal Hamilton Mill (6.8 miles)

    Hospitals

    • Wound Treatment Center at Northside Hospital Gwinnett (3.2 miles)

    Frequently Asked Questions

    Where is Home Care for the 21st Century of Lawrenceville, GA?

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