Victoria Crossing

Foxtrot Trail, Kennesaw, GA 30144

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
77
4 stars
13
3 stars
2
2 stars
1
1 stars
7

Active Adult Communities (55+)

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    Overall Review of Victoria Crossing

    Pros

    • pro Ms. Mahnoor delivered excellent, attentive customer service that made the shopper's day.
    • pro The store is very well organized and easy to shop.
    • pro The staff were super friendly and helpful.
    • pro The Halloween collection experience left the shopper feeling seen and welcomed.
    • pro Elisa was a kind cashier and a great representative for Victoria's Secret.
    • pro Giselle was knowledgeable about sizing, and the dressing rooms were clean.
    • pro Danielle, the dressing room attendant, was awesome.
    • pro Kelly provided outstanding, friendly customer service.
    • pro GiGi demonstrated kindness and went the extra mile to help a customer.
    • pro Furry slippers and sleep dresses are very comfortable.

    Cons

    • pro The staff at this location were terrible and very rude.
    • pro Two items were supposed to be delivered to the customer's house but never arrived.
    • pro The store's staff were very rude.
    • pro The manager Amanda was not helpful and extremely rude.
    • pro The store was hot, crowded, and had long lines with only one checkout cashier.
    • pro The customer was overcharged due to mispriced items.
    • pro The selection for smaller sizes was not up to par.
    • pro An employee spoke to a customer in a rude tone, telling her to look in the drawers.
    • pro The reviewer told others not to bother shopping at this location.

    Review

    The Victoria's Secret at Town Center evokes a strong sense of both warmth and energy from its shoppers. Many visitors walk away with stories of standout service and a store that feels welcoming and well organized. One recurring thread is the exceptional people who staff the place - people who go the extra mile to make every visit special. For example, Ms. Mahnoor was singled out for delivering "the best customer service," taking time with customers and turning a routine shopping trip into a bright moment in their day. Such praise sets a positive tone for the store and helps explain why many guests say they can't wait to return.

    Across the store, customers repeatedly note that this location is a great place to shop for lingerie, sleepwear, and the brand's other offerings. Several reviews highlight the experience of feeling seen and understood during size and style selections, especially when exploring the Halloween collection or the Pink line. A number of shoppers have described visits where staff not only helped with fittings but also engaged in friendly conversation about plans or preferences, making what can feel like an overwhelming shopping experience feel welcoming and personalized. For those who pride themselves on seeking out specific looks or sizes, the Town Center crew often rises to the occasion with patient, attentive service.

    The praise is not universal, of course. There are a few high-visibility complaints about interactions with some staff, with one reviewer explicitly calling out the store's management for being disrespectful during a pricing issue. In another instance, a shopper reported a rude tone from an employee who seemed dismissive while others were treated more warmly. These reminders show that, like any busy retailer, the Town Center location has room to grow in consistently delivering the same level of courtesy to every guest. The negative experiences are valuable notes for the team as they strive to maintain high standards even on crowded or hectic days.

    Despite occasional friction, many guests recount experiences that reinforce why they return. Elisa, a cashier at store #0092, is praised as kind and professional, and Danielle, described as the dressing room attendant, is celebrated for making fittings feel less stressful and more supportive. Giselle and GiGi are among the associates who earn frequent kudos for their knowledge and willingness to help customers find the right sizes and promotional deals. Libra's politeness and helpfulness is another highlighted example of staff going beyond basic expectations. The consistent thread here is a store culture anchored in friendly, knowledgeable service, especially around sizing, promotions, and product recommendations.

    Store operations and ambiance also factor into the overall experience. Reviewers describe a clean, organized space with a practical layout that's easy to navigate, even when the store is busy. There are moments of minor chaos - after-Christmas crowds, long lines, and a camera-ready focus on deals - but they're balanced by sufficient staff to keep things moving. One shopper even shared a personal success story about retrieving a jacket left behind, with employees going the extra mile to secure it for pickup. The physical store itself is described as neat and well set up, with some notes about lighting and ambiance, and a few comments about it being a touch darker, yet still convenient for shopping.

    Promotions and product variety are a consistent source of excitement. Shoppers note frequent sales, including "1/2 off" events and substantial discounts on pink items, encouraging quick trips to snag deals before they disappear. The store's offerings - ranging from bras and everyday underwear to sleepwear, furry slippers, and gowns - are highlighted as both comfortable and stylish. For some customers, the Pink line and the Halloween collection hold particular appeal, while others appreciate the broader selection for gifts and holiday shopping. The presence of free bra sizing and ongoing sales rounds out a perception of good value and thoughtful customer care.

    Overall, Town Center's Victoria's Secret feels like a place of contrasts that many shoppers choose to embrace. For every noteworthy misstep, there are moments of genuine care, product knowledge, and quick, friendly service that keep people coming back. Customers leave with a sense that the store can be a reliable stop for lingerie needs, gifts, and seasonal wear - especially when they get excellent treatment from standout staff like Ms. Mahnoor, Elisa, Danielle, Giselle, GiGi, Libra, Kelly, and others who consistently earn praise. The experience is often buoyed by promotions, a well-organized shopping environment, and a community of associates who strive to help customers feel comfortable and valued. If you're heading to Town Center, there's a clear chance you'll encounter at least one staff member who makes your visit memorable and leaves you planning your next trip back.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

    Amenities

    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Description

    Victoria Crossing in Kennesaw, GA is an exceptional assisted living community designed to provide comfort, convenience, and quality care for seniors. With a host of amenities and services, residents can enjoy a fulfilling and worry-free lifestyle.

    Our community offers telephone and Wi-Fi/high-speed internet access, ensuring that residents can stay connected with their loved ones or engage in online activities at their convenience. The well-appointed apartments provide a comfortable living space where seniors can relax and make it their own.

    At Victoria Crossing, we understand the importance of nutrition and offer meal preparation and service to cater to our residents' dietary needs. Our experienced staff ensures that each meal is delicious, nutritious, and meets any special dietary restrictions.

    Beyond our community's walls, there are numerous amenities nearby that contribute to a vibrant lifestyle. With three cafes nearby, residents have plenty of options for meeting friends or enjoying a coffee date. Additionally, three parks nearby provide the perfect setting for leisurely strolls or outdoor activities.

    Healthcare is also easily accessible with 11 pharmacies and four physicians located conveniently close to our community. Should any urgent medical needs arise, there is also one hospital nearby.

    For entertainment enthusiasts, there are two theaters within reach offering a variety of shows and events. And for those seeking spiritual fulfillment or religious services, five places of worship are conveniently located nearby.

    With an array of restaurants situated just around the corner from Victoria Crossing, residents can indulge in diverse culinary experiences without having to venture far from home.

    At Victoria Crossing in Kennesaw, GA, we strive to provide an enriching assisted living experience supported by excellent amenities and easy access to essential services nearby. With our commitment to care, comfort, and convenience, seniors can truly enjoy their golden years surrounded by a supportive community.

    Nearby Places of Interest

    Hospitals

    • Kennesaw Hospital (1 miles)
    • WellStar Kennestone Hospital (6.2 miles)

    Parks

    • Adams Park (1 miles)
    • Swift-Cantrell Park (1.9 miles)
    • Aviation Park Kennesaw (3 miles)
    • Shaw Park (5.6 miles)
    • Woofstock Park (6.4 miles)

    Places of Worship

    • Kennesaw United Methodist Church (1.1 miles)
    • Northstar Church (2 miles)
    • Church of Jesus Christ of Latter Day Saints (2.7 miles)
    • First Baptist Church of Acworth (4.2 miles)
    • Calvary Chapel Woodstock (4.4 miles)
    • Due West United Methodist Church (5.8 miles)

    Restaurants

    • First Watch (1.1 miles)
    • Wendy's (1.3 miles)
    • Bojangles' Famous Chicken 'n Biscuits (1.4 miles)
    • Pisano's Pizzeria (1.4 miles)
    • Dq Grill & Chill (1.7 miles)
    • Waffle House (1.8 miles)
    • Olde Towne Tavern & Grille (1.8 miles)

    Pharmacies

    • Pharmacy Resource Network (1.1 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.4 miles)
    • Walgreens (1.4 miles)
    • Innovation Compounding (1.5 miles)
    • Pharmacy Partners Of Ga (2.8 miles)
    • Walgreens (3.2 miles)

    Cafes

    • Starbucks (1.3 miles)
    • Panera Bread (2.8 miles)
    • Starbucks (4.5 miles)
    • Starbucks (5.9 miles)

    Physicians

    • Azure For Health & Human Services (1.8 miles)
    • Piedmont Imaging Center (3.6 miles)
    • Wellstar General Surgery (4.5 miles)
    • Oral and Implant Surgery (4.8 miles)
    • Acworth Family Medicine (5.6 miles)
    • Marietta Eye Clinic (5.9 miles)
    • Marietta Dermatology & the Skin Cancer Center (5.9 miles)

    Theaters

    • AMC Barrett Commons 24 (3.2 miles)
    • NCG Cinemas (3.4 miles)

    Frequently Asked Questions

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