Home Instead - Kennesaw, GA in Kennesaw, GA

Pros

• Precious lived up to her name and provided excellent care.
• Precious was always considerate of the client's dignity and autonomy.
• Home Instead is highly recommended, especially Nurse Precious.
• The service offers quick appointments and an easy-to-find, convenient location.
• Home Instead strives to hire the best caregivers and matches them carefully with clients.
• The owner, general manager, and office staff provide excellent customer service.
• They have top-notch management and training, including CPR certification.
• Home Instead goes above and beyond for each client and is a lifesaver for families.
• Home Instead is a top-quality home care company that truly cares about clients and employees.
• They do an excellent job matching caregivers to clients and fitting personalities.

Cons

• The company pays workers the least in healthcare.
• Scheduling staff are rude and unprofessional, especially Amanda, who talks to workers like children and cancels assignments without notice.
• The company treats employees horribly and is a mess.
• There is no consistency in who comes to your home, which is vital for in-home care.
• The reviewer claimed Black employees are exploited and should start their own home care business to avoid being treated as slaves.
• The owner of the franchise reportedly has no idea how to run an in-home care business.

Review

Home Instead in Kennesaw, GA is best suited for families who want to keep a loved one living at home and prize a personal, human-centered approach to care. The service fits situations where daily tasks, dignity, and independence matter, and where respite for family members is a priority. The reviews repeatedly highlight caregivers who treat clients with respect and preserve autonomy, along with a local office that is accessible and responsive. Quick onboarding and a practical, person-driven model make this option appealing for households seeking reliable in-home support that can be tailored to real life.

That said, there are clear reasons to consider alternatives. The model leans on caregiver flexibility rather than fixed, constant staffing, and several accounts emphasize inconsistent caregiver assignments and scheduling friction. For families facing intense, around-the-clock supervision needs or highly specialized medical tasks, the degree of predictability and continuity may fall short. In short, this franchise works well for steady, moderate-support scenarios but can feel misaligned for situations demanding unwavering staffing stability or aggressive clinical oversight.

On balance, the major strengths are tangible in daily care. Clients describe caregivers who perform bathing, dressing, household tasks, and mobility assistance with a personal touch that protects dignity. The ability to match caregivers to client personalities is frequently cited as a decisive advantage, reducing friction once a good fit is established. The organization's training and CPR certification signal a solid professional baseline, and the long-standing local presence - more than a quarter-century in business - adds credibility and a reservoir of experience to draw from when plans shift. These factors translate into consistently high-quality moments of care despite occasional organizational bumps.

The principal drawbacks orbit around staffing consistency and administrative flow. Some reviews fault the owner or leadership for inconsistent arrival staff and for scheduling gaps that disrupt routines. There are pointed critiques about communications and what some describe as disorganized scheduling practices, which can undermine trust if not actively managed. Such issues don't negate the caregiving ability, but they do threaten reliability. Families should plan for contingencies, insisting on clear coverage plans and predictable backup options to mitigate the impact of caregiver turnover or schedule changes.

To decide wisely, prospective clients should enter conversations with concrete questions and guardrails. Ask how many dedicated caregivers will be assigned, what the backup coverage looks like, and how quickly the office responds to changes. Request references from families with needs similar to the prospective client, and inquire about wait times, caregiver vetting, and ongoing training beyond initial CPR certification. Scrutinize pricing - what is included, what costs extra, and how packages align with anticipated needs. These steps illuminate whether the practical strengths of personalized care and personality-based matching will sustain long-term reliability.

Bottom line: Home Instead in Kennesaw offers a practical, person-centered pathway to care that many families will value for the dignity-preserving, hands-on support its caregivers provide. It shines for households seeking flexible scheduling, thoughtful caregiver matching, and reassurance from a locally established operator. For families requiring ultra-strong staffing consistency, uninterrupted 24/7 coverage, or highly specialized medical supervision, it is prudent to explore alternatives or consider a facility-based option. A measured trial with explicit expectations and a clear contingency plan will reveal whether this provider can sustain the level of dependability and compassion that matters most.

This part of Kennesaw, Georgia offers a variety of amenities and services that cater to senior living. With multiple physicians, pharmacies, hospitals, and places of worship nearby, residents have convenient access to healthcare resources and spiritual support. The abundance of restaurants and cafes provides plenty of dining options for social outings or meals on-the-go. Additionally, the proximity to several parks offers opportunities for outdoor recreation and leisurely strolls. For entertainment, there are theaters within a short drive for movie nights or cultural experiences. Overall, this area combines essential services with recreational facilities to create a well-rounded community that can cater to the needs and interests of seniors looking for a vibrant living environment.

Physicians

• Azure For Health & Human Services (0.1 miles)
• Piedmont Imaging Center (2.2 miles)
• Vascular & Surgical Associates (4.6 miles)
• Marietta Eye Clinic (4.7 miles)
• Pinnacle Orthopaedics (4.8 miles)
• Georgia Eye Partners Woodstock (4.9 miles)
• Marietta Dermatology & the Skin Cancer Center (5.6 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (2 miles)
• Pharmacy Resource Network (2 miles)
• Orchard Square Holding (2.1 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.8 miles)
• Innovation Compounding (2.9 miles)

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (0.4 miles)
• Wendy's (0.5 miles)
• Waffle House (0.5 miles)
• Las Palmas Mexican Restaurant (0.6 miles)
• First Watch (0.6 miles)
• Firehouse Subs (0.7 miles)
• Taco Bell (0.8 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (1.4 miles)
• Starbucks (4.3 miles)
• Starbucks (6.1 miles)

Hospitals

• Kennesaw Hospital (0.9 miles)
• WellStar Kennestone Hospital (5.9 miles)

Places of Worship

• Kennesaw United Methodist Church (1.5 miles)
• Calvary Chapel Woodstock (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (3.2 miles)
• Northstar Church (3.7 miles)
• Transfiguration Catholic Church (5.1 miles)
• First Baptist Church of Acworth (5.5 miles)
• Woodstock City Church (6.3 miles)

Parks

• Adams Park (2.4 miles)
• Aviation Park Kennesaw (2.6 miles)
• Swift-Cantrell Park (3.6 miles)
• Shaw Park (4.1 miles)
• Woofstock Park (4.8 miles)
• Dupree Park (6.7 miles)
• Harrison Park (6.9 miles)

Theaters

• AMC Barrett Commons 24 (2.5 miles)
• NCG Cinemas (5.1 miles)