515 Mundy'S Mill Road, Jonesboro, GA 30238
For more information about senior living options: (844) 490-3973
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Family Bridge Healthcare Services is described as an answer to prayer for families, offering in-home services that help keep loved ones at home. The services provide in-home assistance and help clients explore the community. The staff are patient, readily available, and responsive to questions. The team and company are wonderful to work with, showing kindness, patience, and appreciation. They are highly regarded as an employer; the agency is flexible and provides a good environment to work in. The staff are accommodating, allowing clients to work the schedule they prefer, with competitive pay and benefits. The staff are amazing and caring, aiming to make a difference in the lives they serve. Fingerprinting is quick, and the staff are welcoming and helpful. The onboarding process is handled professionally by patient staff. Family Bridge is warm and family-oriented in its home care practice.
The fingerprinting staff were rude and did not communicate well. The reviewer said the place "sucks" and that a staff member skipped them in line. It was noted that the facility is closed for lunch from 12:45 to 1:45 pm, which is inconvenient. Hours are limited and the process was criticized as unprofessional and inefficient with too much personal conversation. A reviewer reported being sexually assaulted by a fingerprinting staff member and that the owner did not return calls. Front staff were described as rude.Families have spoken strongly about Family Bridge Healthcare Services, painting a picture of a company that arrives as a much-needed ally for families navigating aging loved ones. Many reviewers describe the agency as a blessing that provides essential in-home care and support that helps parents stay in their own homes longer. The combination of in-home assistance and opportunities for older adults to explore their communities is frequently highlighted as exactly what families were hoping to find. Reviewers emphasize that the services are designed to keep loved ones comfortable at home while offering practical help with daily activities and social engagement.
A core theme across the feedback is the character and approach of the care team. Reviewers repeatedly praise the staff for being patient, caring, and attentive. Words like "amazing," "warming," "family oriented," and "caring" recur as people describe the day-to-day interactions with caregivers who show kindness, patience, and a readiness to respond to questions or concerns. Several reviews underscore that staff not only provide medical or practical assistance but also contribute to a positive atmosphere within the home and within the broader community by fostering a sense of trust and reassurance.
The company's workplace culture and the experience of working with Family Bridge also draw favorable attention. For individuals seeking employment, many reviews highlight flexibility in scheduling, supportive supervision, and a welcoming environment. People mention opportunities for both part-time and full-time positions, along with paid training and the chance to grow. The sense that the agency values its employees, respects their schedules, and offers comparable pay and benefits appears to be a consistent theme, with several reviewers expressing appreciation for the opportunity to contribute meaningfully while taking care of their own professional needs.
On the administrative side, fingerprinting and onboarding are a notable point of discussion. Several reviewers report positive experiences, describing the fingerprinting process as quick and smooth, with staff who were welcoming and helpful. One reviewer notes that the screening was completed in under five minutes and that the process was efficiently handled. However, not all feedback is uniformly favorable. Another reviewer explicitly warns others about the fingerprinting process, calling it rude and poorly communicated, and there is a troubling firsthand account alleging a sexual assault during fingerprinting and a lack of timely follow-up. The mixed experiences here suggest that while many have smooth, professional experiences with onboarding, there are serious concerns raised by at least a few individuals that warrant attention.
Communication and front-desk experiences also surface in the reviews, with a range of observations. Some reviewers credit timely communication as "monumental" in the care and services provided, noting that the agency keeps families informed and responsive to needs. Conversely, at least one reviewer describes the front-staff interactions as rude, and another points to days when the process or service felt disorganized. Taken together, the feedback indicates that while the communication quality can be strong and supportive, there are moments where customers perceive room for improvement in how staff engage with clients at the point of contact.
Operational realities and scheduling logistics also shape the overall impression. A recurring point of friction concerns lunch hours and the associated downtime. Reviewers mention that the office can be closed during the lunch window (noted as 12:45?1:45 pm), which can be frustrating for clients and prospective employees who expect ongoing, uninterrupted service or service access during typical midday hours. Some comments suggest a preference for more efficient handling of lunch breaks, with calls for a more professional approach that balances personal conversations with the needs of a busy waiting room. In addition, there are a few comments about waiting-room etiquette and timing, reinforcing the sense that while many experiences are smooth, there are occasions when operations feel out of sync with customer expectations.
Overall, the body of reviews presents a picture of a company widely valued for its mission and the warmth of its caregiving teams, while also highlighting areas where experiences diverge. Families consistently praise the genuine care and dedication of the staff, the ability to help loved ones remain at home and engaged in their communities, and the supportive environment for employees who are part of the Family Bridge team. At the same time, there are notable cautions about the onboarding process and certain front-desk interactions, as well as logistical concerns around lunch closures and wait times. Potential clients and prospective staff can take away a nuanced impression: a service that many have found to be a blessing and a strong fit for home-based care, paired with specific feedback that suggests opportunities for process improvements and more consistently professional experiences at the intake and contact points.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Family Bridge - Community Living Arrangement II in Jonesboro, GA is a welcoming and comfortable assisted living community that provides a range of amenities and care services to enhance the quality of life for our residents.
Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. Each living space is fully furnished, offering a cozy and functional environment. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxation and socializing with fellow residents.
We understand the importance of a clean and organized living environment, which is why we provide housekeeping services to ensure that each resident's living space is kept tidy and comfortable. Additionally, we offer move-in coordination assistance to ease the transition for new residents.
To keep our residents connected, we provide telephone and Wi-Fi/high-speed internet access throughout the community. This allows residents to stay connected with family and friends, as well as engage in online activities such as researching hobbies or streaming entertainment.
Our dedicated care staff is available to assist with activities of daily living such as bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure that each resident receives proper medical attention.
At Family Bridge - Community Living Arrangement II, we understand that dietary needs may vary from person to person. Therefore, we offer special dietary restriction options for our residents, including diabetes diets and meal preparation services. Our aim is to provide nutritious meals that cater to individual preferences and needs.
Transportation arrangements are available for medical appointments, ensuring that residents have convenient access to necessary healthcare services. Additionally, scheduled daily activities are offered to promote socialization and engagement among residents.
Located in Jonesboro, GA, our community benefits from its proximity to various amenities. Residents can easily access nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters.
At Family Bridge - Community Living Arrangement II in Jonesboro, GA, we strive to create a warm and supportive environment where residents can enjoy a fulfilling and comfortable lifestyle.
Family Bridge - Community Living Arrangement II is located at 515 Mundy'S Mill Road, Jonesboro, GA 30238 in Fayette County, Georgia
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