108 Church Street, Hiawassee, GA 30546
For more information about senior living options: (844) 490-3973
Brasstown Manor Senior Living was a very nice place. They usually take their residents out on boats, picnics, shopping, and other activities. It had beautiful mountain views. The atmosphere is very warm and welcoming from the front office to the clinical staff. All the staff really do care about residents. Under new management, the staff are very welcoming and seem to care for each resident. The dining hall is excellent, clean, and serves the residents cheerfully. Brasstown Manor is clean and designed with the residents' comfort in mind.
They would not recommend the place, noting that their mom paid extra for higher care that she didn't receive and staff claimed all residents were treated the same. The management was accused of raising lease prices multiple times in 18 months, outside the lease guidelines, and of taking advantage of the elderly. One reviewer called Brasstown Manor a prison and described the experience as horrifying, advising others not to place their loved ones there. They warned about unverified caregivers without proper education administering medications. They observed staff more interested in their cell phones, smoking, or lounging than in resident care, including staff sleeping on couches. Medications were frequently mismanaged or missed, with residents sometimes not receiving any doses. Tenants could be stuck paying the entire lease even if unhappy, and management refused to honor residents' wishes. Some staff were rude to residents, and universal precautions were not consistently followed. A group of seniors was left behind during a trip, risking their safety in bad weather.Brasstown Manor in Hiawassee, GA is best suited for active seniors who want a comfortable, social living environment with a clear path to increasing care as needs evolve. The community excels for those who prize a mountain setting, welcoming atmosphere, and a robust schedule of outings and activities, all within an option-rich campus that lets residents start in independent living and step into assisted living when necessary. Families that value personal connections, visible resident engagement, and the sense that residents are cared for by people who remember their stories will find this a compelling match.
Those evaluating Brasstown Manor who should consider alternatives are families dealing with high medical complexity or precise, dependable medication management, as well as budget-conscious buyers who cannot tolerate ongoing price volatility. Several reviews point to inconsistent levels of care, medication administration lapses, and incidences that suggest staffing pressures at times. The combination of expensive leases, occasional claims of misapplied medications, and notes about understaffed night shifts means that a facility with more stringent oversight, tighter care protocols, and steadier pricing may be preferable for residents who require meticulous daily management and rock-solid reliability.
The strongest pros - beautiful, well-maintained spaces; a warm, community-forward vibe; abundant activities and field trips; convenient transportation to appointments and outings; and the venue's flexibility to transition from independent living to assisted living - do meaningful work in offsetting the more troubling drawbacks. The setting is consistently described as welcoming, with staff who are professional and caring, and with residents who feel seen and engaged. For many families, the ability to stay in a single community as a loved one's needs change reduces anxiety about transitions and preserves social ties. Positive experiences from long-tenured residents and supporters reinforce the sense that, when operating smoothly, Brasstown Manor delivers on safety, companionship, and quality of life.
Where the gaps show up, the impact hinges on vigilance and oversight. Medications have, at times, not been managed perfectly, and several reviews flag instances of staff rushing, being brusque, or missing cues during shifts. Night staffing appears to have been a concern for some visitors, underscoring the need for prospective residents to confirm current staffing levels and to observe operations during different times of day. Complicating factors include pricing perceptions and past dissatisfaction with contract terms or billing practices. Yet the narrative is not static: multiple accounts note improvements under new management and describe an atmosphere that feels warmer and more attentive than in years past, which signals that ongoing governance changes can matter.
To navigate these dynamics, due diligence matters most. Prospective families should request a current, detailed care plan that clarifies what Level 1, 2, and 3 care actually covers, plus any surcharges and how they're reconciled with insurance or veteran benefits. Ask for a live demonstration of medication distribution protocols, inquire about staff-to-resident ratios on both day and night shifts, and seek recent references from families with relatives in both independent living and assisted living. Visiting at various times, including mealtimes and activity periods, provides a practical read on how well the community sustains care as needs shift. Finally, verify that the leadership's current quality assurance processes are active - especially around medication safety, incident reporting, and resident safety.
In the end, Brasstown Manor offers a compelling blend of beauty, community, and care-path flexibility that suits many families - particularly those who value social engagement, nearby medical access, and the option to age within the same campus. It remains a solid contender for seniors who can navigate the price structure with clear expectations and who are committed to ongoing advocacy for consistent care delivery. For those with more intensive medical requirements or tighter budgets, exploring alternatives with stronger track records on medication management, staffing stability, and transparent pricing is prudent. A careful tour, candid conversations with staff, and a review of current care protocols will reveal whether Brasstown Manor can be trusted to deliver the level of peace of mind sought by families.
48 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brasstown Manor, located in Hiawassee, GA, is an assisted living community that offers a range of care services for seniors. This community focuses on independent living and provides residents with the freedom to live their lives while having access to personalized assistance when needed.
The amenities at Brasstown Manor are designed to enhance the quality of life for residents. They include a beauty salon where residents can get pampered, cable or satellite TV for entertainment options, devotional services off-site for spiritual fulfillment, and a dining room where delicious meals are served restaurant-style. The community also boasts fully furnished accommodations, a garden for relaxation and outdoor activities, housekeeping services to ensure a clean environment, indoor common areas for socializing, and kitchenettes in each residence.
To support the needs of residents, Brasstown Manor offers various care services. These include 24-hour supervision to ensure safety and security at all times, assistance with activities of daily living such as bathing and dressing, help with transfers if needed, diabetes care including special diets and monitoring, medication management to ensure proper administration, and mental wellness programs to promote emotional well-being.
Meals provided at Brasstown Manor are nutritious and catered to individual dietary restrictions. Special dietary needs can be accommodated to ensure that each resident's health requirements are met.
The community encourages an active lifestyle through various activities. Residents can participate in community-sponsored activities that promote social interactions and engagement. Devotional activities off-site allow individuals to nurture their spirituality outside of the community. Resident-run activities provide opportunities for self-expression and personal growth. Scheduled daily activities ensure there is always something exciting happening within the community.
Additionally, Brasstown Manor benefits from its convenient location near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to necessary services and amenities outside of the community.
Overall, Brasstown Manor is a welcoming assisted living community that offers a comfortable and supportive environment for seniors. With its range of amenities, care services, dining options, and activities, it strives to provide residents with a fulfilling and enriching lifestyle.
Brasstown Manor is located at 108 Church Street, Hiawassee, GA 30546 in White County, Georgia
The array of services offered by Brasstown Manor is designed to address the unique challenges faced by individuals with dementia or Alzheimer's disease, promoting both comfort and well-being. Assistance with dressing ensures that residents maintain dignity and independence while minimizing confusion during daily routines. Medication management is crucial for maintaining health and adherence, reducing the risk of missed doses or adverse reactions. Meal preparation and service take into account dietary needs and preferences, supporting both nutrition and enjoyment during mealtimes. Activities of daily living assistance fosters a sense of normalcy by helping residents engage in essential tasks, while assistance with bathing promotes hygiene and self-esteem. Transfers are managed safely to prevent falls, which is vital for this population's mobility. The 24-hour supervision provides a reassuring presence that enhances safety and security, while the mental wellness program focuses on cognitive stimulation and emotional support, helping to foster a positive environment that encourages social interaction and engagement tailored to individual abilities.
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