3084 Mt. Carmel Road, Highway 81 West, Hampton, GA 30228
For more information about senior living options: (844) 490-3973
At Mt Carmel PCH, the monthly costs for accommodation reflect the quality and personalized care provided, with semi-private rooms priced at $3,000 and private rooms at $3,500. These rates are notably higher than those in Spalding County, where semi-private and private rooms average $2,358 and $2,606 respectively. Additionally, compared to the broader state averages in Georgia - $2,529 for semi-private and $2,864 for private accommodations - Mt Carmel PCH positions itself as a premium option that emphasizes tailored support and an enriched living environment for its residents. While the costs may exceed local and state norms, they align with a commitment to enhanced care quality that many families find invaluable in their search for suitable assisted living arrangements.
| Floor plans | Mt Carmel PCH | Spalding County | Georgia |
|---|---|---|---|
| Semi-Private | $3,000 | $2,358 | $2,529 |
| Private | $3,500 | $2,606 | $2,864 |
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The reviews paint a picture of a facility that many families remember for its warmth, home-like atmosphere, and attentive staff, but that also leaves others unsettled by serious disagreements with medical leadership and questions about how residents are treated and discharged. On the one hand, families describe a private, family-owned setting where owners are present and involved, and where staff go out of their way to create a welcoming environment. On the other hand, multiple accounts highlight tensions around the in-house medical team, communication gaps, and at least one case in which a resident was told to leave the facility after a disputed review.
From the perspective of the maintenance staff and the team that keeps the place running, there is a strong sense of dedication to residents' needs. One resident describes himself as the maintenance man who works alongside all staff to ensure that every resident's needs are met and that families have peace of mind. This voice emphasizes hard work, reliability, and a collaborative atmosphere aimed at keeping residents comfortable and content. The sentiment here is that the community is a place where people genuinely care about the residents' well-being, with a culture that values smiling faces and a steady commitment to quality of life.
Yet the same facility is the scene of pointed criticisms about how some interactions are handled by medical leadership. One troubling account dated 4/14/23 alleges that the in-house doctor confronted a family member about a Google review concerning a great grandmother, and that this confrontation was connected to the family being told the resident would have to leave the facility within 30 days. The reviewer notes that the grandmother had just been discharged from the hospital on the same day, and expresses deep disappointment at the escalation. This insistence on discharge, particularly in the context of a recent hospital stay, is presented as indicative of a broader concern about how residents and their families are treated when there are questions or complaints about care.
Another sharp critique focuses on the in-house doctor's handling of documentation and communications around a family member's request for FMLA paperwork. A family member describes the doctor as not knowing who the grandmother was or her medical condition and taking an attitude about the request, adding that, as a healthcare worker themselves, they were appalled by the lack of respectful communication. The overarching message is a call for professional conduct, better communication, and a more empathetic approach to families seeking information and support for their loved ones.
In contrast to these concerns, several accounts celebrate the compassionate care and personal connections that can develop at the facility. One family member who has a wife with dementia praises Dr. Kori, Pat, and the entire staff as being very professional and caring - not only for their spouse but for all residents. This voice emphasizes a sense of trust and reliability in the care team, and the willingness to continue using the facility's adult day program. The tone is one of appreciation for a team that makes daily life more comfortable and meaningful for residents with memory challenges.
Another glowing account describes a grandmother who lived at the facility for eight months. The reviewer fondly recalls the staff as "very sweet" and always smiling, highlighting the private, home-like feel of the place, with private seating areas scattered throughout. The care described is personal and hands-on: staff helped with dressing, meals, and daily routines, and the environment was described as non-hospital-like, with a focus on keeping residents engaged and comfortable. Although the grandmother ultimately suffered a stroke and passed away, the family expresses gratitude for "taking good care" of their mom and for the ongoing relationship with the facility.
Further praise is directed at the broader care culture and specific staff members. A reviewer emphasizes the atmosphere as upbeat and the prevalence of smiles among residents, calling out Nurse Bobbie as outstanding for her diligence and for communicating effectively with the resident's primary physician when appropriate. The conclusion offered by this voice is a strong endorsement of Mount Carmel's care ethos and the commendable performance of its caregiving staff.
Yet amid the praise, the threads of concern remain visible. Some reviews describe the facility as a place of warmth and high-quality interpersonal interactions, while others recount experiences that feel distressing or punitive, particularly around doctor-patient-family communications and the potential for residents to be discharged under contentious circumstances. The owner is repeatedly portrayed as a central, caring figure who is almost always present, a retired doctor who contributes to the home-like feel and the sense that this is a facility that values personal attention. Still, the existence of tensions between families and medical leadership signals areas where the facility could reinforce its processes, policies, and channels for feedback.
Overall, the collection presents Mount Carmel as a facility with a strong foundation of compassion, personal attention, and a warm, homelike environment that many families value deeply. At the same time, it reveals significant concerns about the in-house physician leadership, the handling of reviews and patient grievances, and the discharge process in certain circumstances. Families describe a place where excellent staff, including nurses like Bobbie and clinicians like Dr. Kori and Pat, can make a meaningful difference in daily life, but where miscommunications, perceived disrespect, and aggressive discharge decisions can undermine trust. The narrative suggests that continuing to nurture clear communication, respect for families, and consistent medical leadership would help balance the facility's evident strengths with the legitimate concerns raised by some residents and their loved ones.
Mt Carmel PCH is an assisted living community located in Hampton, GA. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each spacious living unit is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication.
Residents can enjoy delicious meals served daily in our restaurant-style dining room. We also cater to special dietary restrictions, including diabetes diets, to meet the unique needs of each individual. Additionally, we have a small library where residents can indulge in their love for reading.
Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of all residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to help residents stay on top of their healthcare needs.
At Mt Carmel PCH, we prioritize mental wellness by offering a comprehensive mental wellness program. This includes engaging activities designed to promote cognitive stimulation and social interaction among residents. Scheduled daily activities are available for residents to participate in, as well as resident-run activities that allow them to showcase their talents and hobbies.
Our community is conveniently located near two pharmacies and two physicians' offices for easy access to medical services. There are also plenty of restaurants nearby for residents who wish to dine out occasionally. In addition, there is a place of worship located nearby for spiritual nourishment.
At Mt Carmel PCH, we strive to create a warm and welcoming environment where seniors can receive the assistance they need while enjoying an active and fulfilling lifestyle.
At Mt Carmel PCH, the monthly costs for accommodation reflect the quality and personalized care provided, with semi-private rooms priced at $3,000 and private rooms at $3,500. These rates are notably higher than those in Spalding County, where semi-private and private rooms average $2,358 and $2,606 respectively. Additionally, compared to the broader state averages in Georgia - $2,529 for semi-private and $2,864 for private accommodations - Mt Carmel PCH positions itself as a premium option that emphasizes tailored support and an enriched living environment for its residents. While the costs may exceed local and state norms, they align with a commitment to enhanced care quality that many families find invaluable in their search for suitable assisted living arrangements.
Mt Carmel PCH is located at 3084 Mt. Carmel Road, Highway 81 West, Hampton, GA 30228 in Spalding County, Georgia
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