Jackson Personal Care Home II in Greensboro, GA

Pros

• The staff at Westbury are friendly, caring, and attentive.
• The facility is consistently clean and well maintained.
• The meals are prepared with love and care and are absolutely amazing.
• Kim Ridley and the activities crew keep residents engaged and happy.
• Yolanda Fears leads the dietary team with kindness and excellence.
• Paul and Eddy provide exceptionally helpful, patient, and compassionate care.
• The nursing and rehab teams communicate well, answer questions, and work as a coordinated team.
• Westbury staff treat residents like family and provide compassionate care.
• The environment is welcoming, safe, and conducive to recovery.
• Admissions and front office staff are welcoming and accommodating.
• Maintenance staff are courteous, prompt, and professional.
• The facility is clean, odor-free, and has a pleasant atmosphere.

Cons

• The nursing staff is not what one would expect from any facility.
• The food offered is less than appetizing and often not within the dietary guidelines recommended by the doctors.
• There are several situations of mistreatment for spiteful reasons.
• There was very limited interaction with staff, despite they were pleasant and nice.

Review

Jackson Personal Care Home II in Greensboro, GA is best suited for seniors who want a warm, home-like setting where staff forge real connections and daily life centers on social interaction, comfortable living spaces, and reliable, attentive care. Reviewers consistently describe a clean, odor-free environment with pleasant rooms and welcoming front desks, and they highlight staff who greet visitors with genuine kindness. For families, the strongest signal is the sense that residents are happy and engaged: a vibrant activity calendar, residents who speak positively about staff, and meals that residents look forward to. In short, it works well for older adults who prize warmth, community, and a visible culture of care over clinical formality.

Those who need high-acuity medical supervision, specialized memory care, or private rooms only may want to explore alternatives. While the setting is intimate and personable, it appears oriented toward rehabilitation-friendly, social caregiving rather than hospital-level monitoring. Prospective residents should verify room configurations and confirm that private accommodations align with expectations, since several reviews note preferences or limitations around shared rooms. Families seeking a highly clinical environment or a facility with a dedicated memory-care wing might be better served by other communities with a stronger emphasis on medical oversight.

Key advantages center on cleanliness, responsiveness, and a culture of genuine care. Maintenance and operations staff routinely fix issues quickly, with courteous service that leaves a positive impression. The activities director creates consistently engaging programming that residents actually anticipate, not merely passively attend. The dietary leadership brings meals that residents praise for flavor and presentation. When problems arise, staff members are praised for patient, thoughtful assistance - from maintenance to admissions - who make the process smooth for families and reassure them that help is close at hand. These strengths help compensate for the occasional perception that day-to-day staff interaction can feel uneven, particularly on busy shifts.

Clinical care and teamwork stand out in reviews that emphasize professional nursing, rehabilitation, and social-work support. Families repeatedly commend nurses, CNAs, and therapists for their empathy and effectiveness, noting that the staff works as a cohesive team to support recovery and daily well-being. Leadership figures in activities and dietary management are singled out for going above and beyond, with administrators and frontline staff communicating clearly with families. The facility's commitment to keeping residents mentally and socially engaged - through events, outings, and a consistently welcoming atmosphere - appears to translate into tangible improvements in mood, motivation, and overall quality of life.

Some caveats deserve noticing. A few reviews reference shared rooms as a potential drawback for residents who prioritize privacy, and a handful describe instances where interaction with staff felt less frequent during certain shifts. While these concerns are not universal, they matter to families weighing daily quality of life and caregiver attention. Prospective residents should tour, ask about room options, observe meal times, and speak directly with the activities and dietary teams to confirm that expectations align with reality. The overall pattern, however, is an exceptionally clean, well-run campus with staff who demonstrate care in tangible, everyday acts.

In the end, the community offers a compelling blend of warmth, cleanliness, and meaningful engagement that makes it a strong choice for many families in the Greensboro area. It is particularly well-suited for residents who value a home-like environment, regular activities, and dependable staff who know residents by name. It may not be ideal for those needing intensive medical oversight, a memory-care-focused setting, or strictly private accommodations. For families ready to move forward, a personalized tour - meeting the admissions team, the dietary lead, and the maintenance staff, and reviewing room options - will provide the clearest read on fit. A practical, well-supported option for those seeking reassurance that Mom or Dad will be treated with heart and kept safely engaged.

Places of Worship

• Faith Ministeries (0.5 miles)
• New Covenant Church Of God (0.8 miles)
• New Life Christian Ministry (0.9 miles)
• New Life Christian Ministry International (1 miles)
• Calvary Baptist (1 miles)
• FUMC Greensboro- Broad Street Campus (1.3 miles)
• Springfield Baptist Church (1.4 miles)

Restaurants

• The House of Jack (0.7 miles)
• Cotton's Corner Kitchen (0.9 miles)
• Tastee Chick (1.1 miles)
• Los Torres Mexican Grill (1.2 miles)
• Oconee Brewing Company (1.2 miles)
• China (1.2 miles)
• Dq Grill & Chill (3.2 miles)

Physicians

• Greensboro Dialysis Nephrology Facility (0.9 miles)
• Atlanta Center For Urology (1.2 miles)
• Athens Neurological Assoc (1.2 miles)
• Coe Elizabeth A DO FAAFP (7.4 miles)
• Family Medical Associates (7.4 miles)
• Georgia Regents Medical Associates Lake Oconee (9.9 miles)
• Warren, Ramona D Dr (10.1 miles)

Hospitals

• St Mary's Good Samaritan Hospital (1 miles)
• St Mary's Good Samaritan Hospital (8.4 miles)

Parks

• Robinson Park (1 miles)
• Union Point Historic District (6 miles)

Pharmacies

• Walgreens (1.1 miles)
• Hunters Drug Store (1.2 miles)
• Oconee Valley Healthcare Pharmacy (1.7 miles)
• Health Mart Pharmacy (5.6 miles)
• CVS Pharmacy (9.8 miles)
• Compounding Specialists At Lake Oconee (9.9 miles)
• Lake Country Compounding & Wellness (12.6 miles)

Cafes

• East Twenty Coffee Roaster Greensboro (1.2 miles)
• Cafe 44 (9.4 miles)

Transportation

• U-Haul Neighborhood Dealer (1.6 miles)
• Greene County Airpark (3J7) (1.7 miles)
• Bus Stop (3.7 miles)
• Wildwoods Taxidermy (8.3 miles)

Theaters

• Parkside Main 8 (10.2 miles)