Visiting Angels of Lake Lanier

Pros

• Clients express trust in Visiting Angels and consistently recommend them for in-home care.
• Visiting Angels of Lake Lanier makes the caregiving process easy for families, with caring, well-vetted caregivers.
• Laura Gleeson, Samantha, and the team place the right caregiver and respond promptly to concerns.
• Caregivers are described as compassionate, professional, and often feel like family.
• The agency is reliable and dependable, with caregivers invested in clients' well-being.
• Families appreciate clear communication and regular updates after visits.
• The service enables families to manage travel and other commitments with peace of mind.
• The providers offer long-term, continuous support for aging and medically fragile relatives.
• Feedback consistently expresses gratitude and describes Visiting Angels as a blessing.

Cons

• There is a complaint that heavy perfume by a nurse should be prohibited due to allergies, but the same nurse was sent to the house again after being notified, and the issue persisted.
• One reviewer notes that not every caregiver is going to be a great fit in a random situation.

Review

The collection of experiences shared about Visiting Angels paints a powerful portrait of a home care service that families come to rely on in moments when trust, compassion, and dependable hands are most needed. Across multiple, varied situations - from a few hours of sitting with a loved one to extended weeks away during travel - the reviewers consistently describe care that feels personal, attentive, and consistently professional. The core themes are clear: genuine trust built over time, caregivers who show up with kindness, and an organization that helps families navigate delicate moments with reassurance and clear communication. Many readers explicitly say they would recommend Visiting Angels to others who need in-home care.

Several testimonials center on the Lake Lanier operation, where longtime involvement has become a cornerstone of peace of mind. One reviewer, using initials LEC, explains that they have relied on Visiting Angels of Lake Lanier for more than five years as their parents faced cancer, falls, and other medical issues, often ranging up to about 62 hours of care per week. The reviewer emphasizes that Laura and Samantha work diligently to place the right caregiver for each situation, acknowledging that while not every caregiver is a perfect fit in every scenario, the team is proactive in adjusting and correcting as needed. The sentiment is that the caregivers are well-vetted and top-notch, with several coming to feel like family. The takeaway is consistently positive: even after trying other caregiving services, many families find that Visiting Angels offers a level of consistency, professionalism, and empathy that stands out.

The caregivers themselves emerge as a central strength in the Lake Lanier reviews. Families repeatedly highlight individual caregivers by name - Hannah, Sherry, Kendra, Elena, Barbara, Nova, and others - who provide not only practical help but also compassionate, patient, and respectful care. The accounts describe help with daily activities such as bathing and transferring from wheelchairs, as well as the broader support of daily routines, monitoring, and feedback to family members. The sense conveyed is that the caregivers are reliable, caring, and willing to go the extra mile, working in close partnership with families to ensure that needs are met and concerns are addressed in a timely way. The leadership of Laura, Samantha, and their teams is repeatedly praised for arranging the right match and for maintaining open lines of communication.

On the Dawsonville/Gainesville side, Laura Gleeson, the manager, is singled out for attentive, responsive leadership. In one testimonial, Laura is described as going above and beyond, maintaining excellent communication with the family and ensuring the right caregivers were matched to her mother's needs, including wound care and assistance with bathing. The reviewer highlights the after-hours responsiveness and the sense that the family is supported not just during scheduled visits but as part of a broader, ongoing care strategy. The overall impression is that this branch delivers highly attentive service, with specific praise for how the team coordinates care and keeps family members informed.

Several narratives underscore how Visiting Angels can adapt to evolving care needs over time. For a family whose mother has vascular dementia, the combination of reliable scheduling and flexible hours stands out. The reviewers describe a team of caregivers who provide compassionate and loving care while also partnering with the family to share feedback and observations. They note that the support extends beyond the caregiving team to the office staff, who keep communication clear and consistent. The sense of partnership - where the caregivers and the office staff work in tandem with the family to address changes and new requirements - is a recurrent theme that contributes to ongoing gratitude and trust.

There are also stories that speak to the broader impact of the service on families - how the care arrangement supports both the loved one and the caregiver's own life. One reviewer describes how Visiting Angels works around a family's schedule, even accommodating a caregiver's school commitments, and notes that office communication is strong, with changes communicated promptly. Another account expresses appreciation for the way the organization supports caregivers themselves, underscoring that the workplace environment and leadership enable staff to provide consistent, reliable care. This perspective helps illuminate why the service can feel like a steady, dependable presence in daily life, rather than a distant or impersonal arrangement.

Two distinct instances highlight the emotional resonance and sense of safety the service provides. One family recounts the experience of arranging a caregiver for their father to visit one day a week and then building a relationship with a specific caregiver (Nova) whom their dad adored. The family describes how Laura coordinated the arrangement, provided updates after each visit, and created a sense of continuity and comfort for their father. In another case, the care team is described as a blessing - "a blessing in my home," with family members thanking the angels who arrive to support their loved one. These narratives reinforce the deep appreciation families feel for the care teams who become trusted companions during challenging times.

No organization is without feedback, and one reviewer offers a constructive note about a policy issue that could improve experience for some families. They suggest establishing a strict policy regarding heavy perfume use by caregivers because of perfume sensitivities and allergies in some individuals. They report that they were notified of the concern, yet the same caregiver was sent again, continuing the issue. While this represents a single caution amidst abundant positivity, it also underscores the importance of ongoing policy refinement and proactive communication to ensure all family members feel safe and comfortable. In response, other reviewers continue to praise Laura's effectiveness in keeping families informed, arranging alternative caregivers when needed, and maintaining responsive communication regarding schedules and care concerns - demonstrating a generally strong culture of customer-centric improvement.

Taken together, the testimonials present Visiting Angels as a trusted, compassionate, and professional partner for families navigating in-home care. The shared experiences highlight a consistent pattern: careful caregiver matching, meticulous attention to family needs, transparent and timely communication, and a heartfelt commitment to treating loved ones with dignity and respect. While there are occasional opportunities for policy refinement, the overall message is one of deep appreciation and strong recommendations - for anyone seeking reliable in-home care that respects family values, protects dignity, and provides real peace of mind.

Restaurants

• Pelican Pete's Lakeside Restaurant (1.6 miles)
• Fish Tales Lakeside Grille (5.7 miles)
• Beer Me (6 miles)
• McDonald's (6 miles)
• Burger King (6.2 miles)
• Huey Magoo's (6.7 miles)
• Chili's Grill & Bar (6.9 miles)

Parks

• Two Mile Creek Park (2.7 miles)
• Bennett Park (3.4 miles)
• Coal Mountain Park (6.2 miles)
• Buford Dam Park (8.3 miles)
• Longwood Park (8.4 miles)
• Sawnee Mountain Preserve Playground (8.8 miles)

Pharmacies

• Walgreens (5.2 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (7.1 miles)
• CVS Pharmacy (8 miles)
• Walgreens (8.4 miles)
• CVS Pharmacy (8.4 miles)

Physicians

• Long Street Pediatrics (5.8 miles)
• The Longstreet Clinic PC (5.8 miles)
• Chavala (6 miles)
• Oakwood Va Medical Clinic (6.3 miles)
• Guilford Immediate Care (6.5 miles)
• Northeast Georgia Physicians Group Oakwood (6.5 miles)
• Keating Family Medicine (7.7 miles)

Places of Worship

• Browns Bridge Community Church (5.9 miles)
• Free Chapel Worship Center (5.9 miles)
• Prince of Peace Catholic Church (8.8 miles)

Cafes

• Starbucks (6.8 miles)
• Starbucks (7.3 miles)
• Panera Bread (7.7 miles)
• Starbucks (7.7 miles)
• Starbucks (8.1 miles)
• Longstreet Cafe (8.4 miles)