Valley Support Service

304 Schley Street, Fort Valley, GA 31030

For more information about senior living options: (844) 490-3973

4 from 4 reviews
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Assisted Living

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    Overall Review of Valley Support Service

    Pros

    • pro Mrs. Mae is the sweetest, most patient, kind, and helpful lady.
    • pro Mrs. Mae took the time to assist with the high bill and was patient and helpful.
    • pro Mrs. Mae is genuinely a nice person.
    • pro Fort Valley Neighborhood Service Center was a blessing to the reviewer and their family.

    Cons

    • pro They feel the service providers do not help and are draining and taking advantage of residents.
    • pro They report there are no set appointment times and no one can tell who is helping or how to access help, indicating poor coordination.
    • pro They allege that the city of Fort Valley has been overcharging black and low-income residents for utilities and water services, calling it a crime.
    • pro They believe the system rewards those who do not work and rely on government assistance, while working families struggle to get help.
    • pro They feel they must still pay their bills before approval for assistance, implying a frustrating or unjust process.
    • pro They describe the overall process as disorganized and unhelpful, with long wait times.

    Review

    The message carried in these lines is one of frustration and fatigue born from battling an urgent need for utility help while feeling left in limbo by the process itself. The writer paints a picture of people who are trying to survive - families working hard, juggling child care and illnesses - yet finding the system slow, opaque, and sometimes inequitable. The core complaint is that while bills keep piling up, access to assistance seems to require a long, stressful wait, with little transparency about who is handling which part of the help and when help will actually arrive. The writer describes an exhausting morning: a sister who has been calling since 7 am, only to be met with a lack of schedules, no clear answers about who is assisting whom, and a sense that the people who are supposed to help are hard to reach or locate. The sentiment is blunt: the city's utility practices, in the writer's view, appear to overcharge low-income and Black residents and to profit from people who are already stretched thin, a claim they go so far as to call a crime.

    Amid this broad critique of the system, the reviewer singles out a single point of light. They describe a high electricity bill - $607 - and the toll it has taken on their family, especially after a month of COVID-19 illness that kept them from working and required them to miss wages. The gravity of the situation is clear: months of hardship, a household trying to stay afloat, and a system that seems slow to respond. In the midst of this, there is a remarkable contrast between the impersonal frustration with "the system" and the human relief found in a compassionate interaction with a staff member at a local support center.

    That relief comes in the form of Mrs. Mae, whom the writer praises in nearly every sentence about the experience. She is described as the sweetest, most patient, kind, and helpful person, someone who took the time to assist with the high light bill. The tone shifts from overwhelmed to grateful as the writer recounts how Mrs. Mae treated them with dignity and kindness, never making them feel judged or dismissed. The writer emphasizes that Mae did not treat them in a negative way; instead, Mae's patient and genuine care left a lasting impression. This is presented not as a small victory in a single encounter, but as a beacon of how service should feel to those already dealing with stress on multiple fronts.

    The narrative continues with a candid reflection on the broader system and its perceived inequities. The writer contrasts the compassion shown by Mrs. Mae with their belief that many people who work and take care of their families still struggle to receive necessary help, while others - described in sweeping terms as those who have never worked and continue to have children - appear to access various forms of aid more readily. This contrast fuels a sense of injustice, a feeling that the current structure rewards some while leaving hardworking families to bear the brunt of rising costs and bureaucratic delays. The author is clear: the frustration isn't just about a single bill, but about a system that seems to fail the people who most need it.

    Despite the broader critique, the writer's gratitude shines through as a central thread. The encounter with Mrs. Mae is framed as a genuine act of kindness that had a real, tangible impact on their day and their sense of self-worth. The person and the moment are elevated as an antidote to systemic inefficiency: a reminder that individuals can still show care, patience, and humanity even when institutions fall short. The writer underscores that Mae's approach made a potentially demoralizing moment feel manageable, and it is this personal connection that stands out amid the many complaints about access and fairness.

    In closing, the reviewer gives heartfelt thanks to both Mrs. Mae and the Fort Valley Neighborhood Service Center. They describe the center as a blessing to their family and affirm that they are forever grateful for the help received during a period of widespread hardship. The message ends on a prayerful note of appreciation and a wish for more people like Mrs. Mae - those who embody humility, kindness, and respect in their work. The overarching plea is for systems to be more humane and accessible, so that families who strive to do right but are pressed by illness, unemployment, and rising bills can receive timely, compassionate support rather than additional barriers. The sentiment is unmistakable: a blend of advocacy for systemic change and gratitude for the individual acts of empathy that keep families afloat in tough times.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Middle Georgia Regional (16 miles away) Middle Georgia Regional (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Valley Support Service in Fort Valley, GA is an assisted living community that offers a wide range of amenities and care services to support the needs of its residents. The community is fully furnished and includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents to enjoy.

    The care services provided at Valley Support Service ensure that residents receive 24-hour supervision and assistance with activities of daily living. With assistance available for bathing, dressing, transfers, and medication management, residents can feel confident knowing that their needs will be taken care of. Additionally, the community offers a mental wellness program to promote overall well-being.

    Dining at Valley Support Service is tailored to accommodate special dietary restrictions. The restaurant-style dining experience ensures that meals are prepared and served with attention to individual preferences and needs. Meal preparation and service are provided by the staff, alleviating any concerns about cooking or cleaning up.

    Residents at Valley Support Service can participate in a variety of activities throughout the day. From resident-run activities to scheduled daily activities, there is always something happening to engage and entertain individuals. This sense of community is further enhanced by the presence of nearby parks, restaurants, pharmacies, places of worship, hospitals, and transportation options.

    Overall, Valley Support Service provides a comfortable and supportive environment for seniors in need of assisted living services. With a range of amenities and care services available in addition to its convenient location near various local establishments, this community strives to meet the unique needs of each resident while promoting independence and quality of life.

    Nearby Places of Interest

    Places of Worship

    • Mount Olive Cme Annex (0.2 miles)
    • First Assembly of God (0.9 miles)
    • Christian Faith Baptist Church (0.9 miles)
    • The Lighthouse Church Of Fort Valley (1.4 miles)
    • Team 5000 Fort Valley (2.4 miles)
    • Lee Warren Family Evangelistic (5.8 miles)
    • Southern Baptist Convention (8.2 miles)

    Physicians

    • Early Family Practice Center (0.6 miles)
    • Mercer Medicine Peach County (0.6 miles)
    • Georgia Heart Physiciains (0.7 miles)
    • Valley Medical (0.8 miles)
    • Eyesight Associates (0.9 miles)
    • Byron Family Healthcare (9.4 miles)
    • Renaissance Plastic Surgery (10.6 miles)

    Hospitals

    • Peach Regional Medical Center (0.7 miles)
    • Fort Valley State University Health System (2.5 miles)
    • Medical Center of Peach County, Navicent Health (8 miles)
    • Atrium Health Navicent Peach Emergency Department (8 miles)

    Restaurants

    • Tapatio Mexican Restaurant (0.7 miles)
    • Captain D's (0.7 miles)
    • Wendy's (0.8 miles)
    • Burger King (0.8 miles)
    • McDonald's (0.8 miles)
    • American Deli Wings & Fish (0.9 miles)
    • PaSh's Family Dining (1.1 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Five Points Pharmacy (1 miles)
    • Connect Care Pharmacy (8.2 miles)
    • Fred's (9.2 miles)
    • J & M Drugs (10.2 miles)
    • J&MDrug Store (10.2 miles)
    • Walmart Pharmacy (10.9 miles)

    Transportation

    • U-Haul Neighborhood Dealer (1 miles)
    • T & A Aviation (1.1 miles)
    • Enterprise Rent-A-Car (11.5 miles)

    Parks

    • Senior Citizen Center (1.6 miles)
    • Crawford County Rec Department (11.7 miles)
    • Big Indian Creek Waterway Trail (11.8 miles)
    • Reynolds Walking Track (11.8 miles)

    Theaters

    • GTC Houston Lakes Cinemas (11.4 miles)

    Frequently Asked Questions

    Where is Valley Support Service?

    Nearby Communities

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